BMW Assist
182
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2. "Roadside Assistance"
The Roadside Assistance number is displayed.
3. Dial the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1. "BMW Assist"
2. Depending on the equipment, select
"Roadside Assistance" or "Roadside Assis-
tance".
3. "Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically if the vehicle is
equipped with BMW TeleService.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. Te leService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Leave the ignition switched on.
3. Set the parking brake.
4. "TeleService Help"
After completion of Te leService Help, a voice
connection is establishe d to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not disp layed, they may need
to be activated.
1. Make sure that the vehicle can determine its
current position. Recept ion is usually best
when you have an unobstructed view to the
sky.
2. Switch on the ignition.
3. "Activate BMW Assist"
Activation may take seve ral minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search provides access to a trade search
engine.
BMW Search is always displayed across the full
screen.
Requirements
> The Convenience Plan has been applied
for.
> The vehicle is locate d within wireless net-
work coverage.
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185
Entertainment
Reference
At a glance
Controls
Driving tips
Communications
Navigation
Mobility
Settings
Suppressing cookies
1. Open "Options".
2. "Suppress cookies"
Suppressing pop-ups
1.Open "Options".
2. "Suppress pop-ups"
Suppressing safety warnings
1.Open "Options".
2. "Block HTTPS pop-ups"
Activating TeleService*
If the services are not displayed, they may need
to be activated.
1."BMW Assist"
2. "Activate TeleService"
Customer Relations
Contact Customer Relations for information on
all aspects of your vehicle.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"
2. "Customer Relations"
3. "Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or TeleService
1. "BMW Assist"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW Assist or the mobile phone preparation pack-
age, a voice connection is established.
Service Request*
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. Your BMW center will contact you.
Starting a Service Request
1.
"BMW Assist"
2. "Service Request"
3. "Start service"
Automatic Service Request*
The TeleService data ne cessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. The center
will contact you and a service appointment can
be arranged.
You can check when the BMW center was noti-
fied.
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Care
218
Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW CareProducts have been
material tested, labo ratory checked and
proven in the field, and offer optimal care and
protection for your vehicle. <
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles. <
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage. <
After washing the vehicle, apply the
brakes briefly to dry them, otherwise
water can reduce braking efficiency over the
short term and the brake discs can corrode. <
Automatic car washes
Preference should be given to cloth car washes.
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following: >
Dimensions of your vehicle, refer to
page 239
> If necessary: fold in the exterior mirrors,
refer to page 47
> Maximum permissible tire width
Preparations before driv ing into an automatic
car wash:
> Unscrew the rod antenna
*.
> Deactivate the rain sensor
* to prevent unin-
tentional wiping.
> Sports Wagon: deactivate the rear window
wiper and protect it against damage. If nec-
essary, ask the operator of the car wash
about protective measures you should take.
> Remove additional attachments, e.g.
spoiler or telephone an tennas, if there is a
possibility that they could be damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1. Insert the remote cont rol, even with conve-
nient access, into the ignition lock.
2. Move the selector lever to position N.
3. Release the parking brake.
4. Switch off the engine.
5. Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets / high -pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 140 7/60 6.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or
water penetration. Follow the operating instruc-
tions of the high-pressure washer. <
When using high-pressure washers, do
not spray against the sensors and cam-
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Giving and receiving assistance
230
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
> BMW Assist is activated. Activating
BMW Assist, refer to page 182.
> Radio readiness is on.
> The BMW Assist system is logged on to a
wireless network.
> The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BM W Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1. Briefly press the cover flap to open.
2. Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be ab
le to initiate further
steps to assist you under certain conditions.
If the circumstances allo w this, remain in the
vehicle until the conne ction has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automati cally immediately after
a severe accident. This Automatic Collision
Notification is not affe cted by the button being
pressed.
For technical reasons, the Emergency
Request service canno t be guaranteed
for the most unfavorable conditions. <
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page 186.
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Reference 243
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Short commands for the voice activation
system
With short commands you can carry out certain
functions directly, rega rdless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Switching on the radio
{Radio on }
Opening the music collection {Music collection }
Tone control {Tone }
Selecting the settings {Settings }
Opening the computer {Onboard info }
Opening the contacts
*{ Contacts }
Displaying the phone book
*{ Phonebook }
Opening BMW Assist
*{ B M W Assist }
Opening the home address
*{ Home address }
Opening destination entry
*{ Enter address }
Opening destination guidance
*{ Guidance}
FunctionCommand
Playing back a CD {C D on }
Selecting a CD {Select C D }
Selecting a CD and track {C D ... track ... } e.g. CD 3 track 5
Selecting a track {C D track ... } e.g. track 5
Opening the CD and Multimedia menu {C D and multimedia }
CD and DVD {C D and D V D }
CD and DVD changer
*{ C D and D V D }
CD and DVD menu {C D and D V D }
Playing back a DVD {D V D on }
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Reference 245
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
AM
Weather Band
Satellite radio
Presets
Telephone
FunctionCommand
Calling up AM{A M }
Playing AM {A M on }
Opening manual search {Manual search }
Calling up a frequency {Frequency ... Kilohertz } e.g. frequency
753 kilohertz or 753 kilohertz
FunctionCommand
Selecting the Weather Band {Weather band }
Switching on the Weather Band {Weather band on }
Selecting a Weather Band station {Select a weather channel }
FunctionCommand
Calling up the satellite radio {Satellite radio}
Switching on the satellite radio {Satellite radio on }
Selecting a satellite radio channel {Satellite radio channel ... } e.g. channel 2
FunctionCommand
Calling up the stored stations {Presets }
Choosing a stored station {Select preset }
Selecting a stored station {Preset ... } e.g. stored station 2
FunctionCommand
Opening the Telephone menu {Telephone }
Displaying the phone book {Phonebook }
Redialing {Redial }
Displaying accepted calls {Received calls }
Dialing a phone number {Dial number }
Displaying the list of messages {Messages}
Displaying Bluetooth {Bluetooth devices}
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Everything from A - Z
250
Everything from A - Z
Index
"..." Identifies Control Display texts used to select
individual functions and
refers you to the page where
these texts can be found.
A
ABS Antilock Brake System 81
ACC, refer to Active cruise control 61
Accident, refer to Sending an Emergency Request 230
Activated-charcoal filter for
automatic climate control 97
Active cruise control 61
– indicator lamps 64
– malfunction 65
– selecting distance 63
– sensor 64
Active steering 87
Adaptive brake light
– brake force display 87
Adaptive Head Light 91
Additives
– coolant 215
Address, entering 123,129
Address for navigation
– entering 123,129
Adjusting temperature inside the car, refer to Automatic
climate control 95
Adjusting the thigh support 42
Adjusting the tone during audio operation, refer to
Tone control 142
Airbags 88
– indicator/warning lamp 89
– sitting safely 41
Air conditioning mode
– automatic climate control 95
– ventilation 97 Air distribution
– automatic
95
Air flow rate 95
Airing, refer to Ventilation 97
Air pressure, refer to Tire inflation pressure 195
Air recirculation, refer to Recirculated-air mode 96
Air supply
– automatic climate control 95
– ventilation 97
Air vents 94
AKI, refer to Fuel specifications 191
Alarm system 33
– avoiding unintentional alarms 34
– interior motion sensor 33
– switching off an alarm 33
– tilt alarm sensor 33
Albums of music
collection 159
All-season tires, refer to Winter tires 210
All-wheel drive, refer to xDrive 82
AM, waveband 145
Ambient
air, refer to
Recirculated-air mode 96
Antenna for mobile phone 168
Antifreeze
– coolant 215
– washer fluid 59
Antilock Brake System ABS 81
Anti-theft alarm system, refer
to Alarm system 33
Anti-theft system 27
Approved axle loads, refer to
Weights 241
Approved gross vehicle weight, refer to Weights 241Armrest, refer to Center
armrest 103
Arrival time, refer to
Computer 69
Ashtray
– front 104
– rear 105
Assistance systems, refer to Driving stability control
systems 81
AUC Automatic recirculated- air control 96
Audio 142
– controls 142
– switching on/off 142
– tone control 142
– volume 142
Audio device, external 103
Automatic
– air distribution 95
– air flow rate 95
– cruise control 59,61
– headlamp control 90
Automatic car washes 218
Automatic climate control 94
– automatic air distribution 95
Automatic curb monitor 47
Automatic recirculated-air control AUC 96
Automatic Service
Request 185
Automatic transmission with Steptronic 55
– interlock 55,56
– overriding selector lever lock 57
– shiftlock, refer to Changing selector lever position 56
– sport program 56
– towing 232
– tow-starting 232
AUTO program for automatic
climate control 95
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Reference 251
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
AUX-IN
– port103
AUX-IN port 161
Average fuel consumption 69
– setting the units 71
Average speed 69
Avoid highways in navigation 133
Avoiding unintentional alarms 34
Axle loads, refer to
Weights 241
B
Backrest contour, refer to
Lumbar support 43
Backrests, refer to Seat adjustment 42
Backrest width adjustment 43
Back seats
– refer to Rear seats 44
Backup lamps
– replacing bulb 227
Backup lamps, refer to Tail
lamps 226
Band-aids, refer to First-aid pouch 231
Bar, refer to Towing methods 233
Base plate for telephone or
mobile phone
– refer to Snap-in adapter 177
– refer to Snap-in adapter in
the center armrest storage
compartment 103
Bass, tone setting 142
Battery 228
– charging 229
– disposal 35,229
– jump starting 231
– remote control 26
– temporary power failure 229
Battery for mobile phone 177
Battery renewal
– remote control 35
– remote control for vehicle 35
Being towed 233
Belts, refer to Safety belts 46Belt tensioner,
refer to Safety
belts 46
Beverage holders, refer to Cup holders 104
Blower, refer to Air flow
rate 95
Bluetooth, activating/ deactivating 170
Bluetooth, refer to separate Owner's Manual
BMW
– car shampoo 220
BMW Assist, activating 182
BMW Advanced Diesel 192
BMW Assist 181
BMW center 186
BMW Homepage 4
BMW Maintenance System 216
BMW Search 182
BMW webpage 4
Bottle holders, refer to Cup
holders 104
Brake assist, refer to Dynamic Brake Control DBC 81
Brake fluid, refer to Service requirements 71
Brake force display 87
Br
ake lamps
– brake force display 87
– replacing bulb 227
Brake pads 114
– breaking in 114
Brake rotors 116
– brakes 114
– breaking in 114
Brakes
– ABS 81
– BMW Maintenance System 216
– brake force display 87
– breaking in 114
– parking brake 54
– service requirements 71
Brakes, refer to Braking safely 116 Brake system
114
– BMW Maintenance
System 216
– breaking in 114
– disc brakes 116
Breakdown services, refer to Roadside Assistance 230
Breaking in the clutch 114
Breaking in the differential, refer to Engine and
differential 114
Break-in period 114
Brightness of Control
Display 78
Bulb changing, refer to Lamps and bulbs 223
Button for starting the engine, refer to Start/stop button 53
Buttons on the steering
wheel 11
C
California Proposition 65
warning 6
Call
– accepting 171
– ending 172
– rejecting 172
Calling, refer to Phone numbers, dialing 172
Can holders, refer to Cup holders 104
Capacities 242
Capacity of the cargo bay 241
Car battery, refer to Vehicle battery 228
Car care, refer to Care 218
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