2009 AUDI Q7 service

Clea r vis io n
Service position
The wiper blades can only be changed in the service posi­
tion.
Fig. 77 MMI d isp lay:
Winds hiel d wipers
- Move the windshield w iper lever to the normal posit ion
® =>page 81, fig. 75 .
- At below freezing outside temperatures, make sure first that the w iper blades are not frozen to the windshie ld .
- Press the !CAR) fu nction button .
- Select
Wind sh ield wipers . The Wind shield wipe rs menu
appears => fig . 77.
Select
Servi ce position on to turn the service position on
or
off to return the windshield wiper to its original posi ­
tion.
You must only attempt to change the wiper blades when the service
position is activated. This way , when you are working on the wind ­
shield wipers, you can avoid damaging the paint on the engine
hood.
0 Not e
Never drive your vehicle when the windshield wiper arms are in the
service position and pulled away from the windshield . When you
drive fas ter than 4 mph (6 km/h), the wiper arms automatically
return back to th e park position and could cause paint damage to
the eng ine hood!
[ i ] Tip s
• You can also turn on the service position, for example, if you
want to protect the windshi eld from icing, using a cover .
• The service position moves to
off automatically when you
operate the windshi eld wiper lever , or speed exceeds 4 mph
(6 km/h). •
Installing nevv wiper blades
Wiper blades in good condition help keep the windshield
clear.
®
Fig. 78 Remo ving the
wiper b lades ....

Removing a wiper blade
Fig. 79 Installing
wiper blades
-Bring the windshield wipers to the service position
=> page
84.
- Lift the wiper arm away from the windshield .
- Squeeze the plastic bracket on the windshield wiper arm
together on both sides©=> page
84, fig . 78.
- Turn the wiper blade away from the wiper arm.
- Lift the wiper blade off in the direction of the arrow ®·
Installing wiper blade
- Place the new wiper blade in the retainer on the wiper
arm ©=> fig. 79 .
- Swing the wiper blade in the direction of the arrow @
against the wiper arm.
- Squeeze the corrugation on the wiper until you hear the
bracket click in the wiper arm.
- Place the wiper arm back against the windshield.
Clean your wiper blades regularly with a windshield washer solution
to prevent streaking. If the blades are very dirty, for example with
insects, carefully clean the blades with a sponge or a soft brush .
Contro ls and eq uip­
ment
Clear vision
If the wiper blades begin to streak the windshield, this could be
caused by residue left on the windshield by automatic car washes.
Fill the windshield washer con tainer with a special solution avail­
able at your authorized Audi dealer to remove the residue.
& WARNING
Be sure to inspect the condition of your wiper blades regularly. See
your authorized Audi dealer for replacement blades .
0 Note
To prevent damage to the wiper system:
• Always loosen blades which are frozen to the windshield before
operating wipers .
• Do not use gasoline, kerosene, paint thinner, or other solvents on
or near the wiper blades .
• Do not attempt to move the wipers by hand.
• The windshield wiper blades must only be replaced when in the
service position~
page 84! Otherwise, you risk damaging the paint
on the hood or the windshield wiper motor.
[ i] Tips
Commercial hot waxes applied by automatic car washes affect the
cleanability of the windshield. •
Vehicle care I I irechnical data

Warm and cold -______________ ....:...:...:..:..;______
Warm and cold
Climate control
Description
The air conditioner is fully automatic and is designed to
maintain a comfortable and uniform climate inside the
vehicle.
We recommend the following settings:
- Set the temperature to 72 °F (+22 °C).
- Press the [AUTO
I button.
With this setting, you attain maximum comfort in the least amount
of time. Change this setting, as desired, to meet your personal
needs .
The climate controls are a combination of heating, ventilation and cooling systems, which automatically reduce humidity and cool the
air inside your vehicle.
The air temperature, air flow and air distribution are automatically
regulated to achieve and maintain the desired passenger compart­
ment temperature as quickly as possible.
The system automatically compensates for changes in outside
temperature and for the intensity of the sunlight entering the
vehicle. We recommend you use the
Automatic mode:::::, page 126
for year -round comfort.
Please note the following:
Turn on the air conditioner to reduce humidity in the vehicle. This
also prevents the windows from fogging up.
When the outside temperature is high and the air is very humid,
condensation from the evaporator may drip under the vehicle . Th is
is normal and does not indicate a leak.
Controls and equip ­
ment
If the outside temperature is low, the fan normally only switches to
a higher speed once the engine coolant has warmed up sufficiently.
The air conditioner temporarily switches off when you drive off from
a standstill using full throttle to save engine power.
The compressor also switches off if the coolant temperature is too
high, so that the engine can be adequately cooled under extreme
loads.
Air pollutants filter
The air pollutants filter (a combined particle filter and activated
charcoal filter) reduces or prevents outside air pollution (dust, or
pollen) from entering the vehicle. The air is also filtered in air recir­
culation mode.
The air pollutants filter must be changed at the intervals specified in your Warranty
& Maintenance booklet, so that the air conditioner
can properly work.
If you drive your vehicle in an area with high air pollution, the filter
may need to be changed more frequently than specified in your
Audi Warranty
& Maintenance booklet . If in doubt, ask your autho ­
rized Audi Service Advisor for advice.
Key coded settings
The air conditioner settings selected are automatically stored and assigned to the key being used. When the vehicle is started, the air
conditioner automatically selects the settings assigned to that key.
This way every driver will maintain his/her own personal settings
and does not have to reset them manually.
If a different driver uses your key and changes the air conditioner
settings, the latest adjustments will erase and replace the settings
you have stored. _.,
I • •

Driving Safely -
----------------
Safety is everybody's responsibility! •
Important things to do before driv ing
Safety is everybody's job! Vehicle and occupant safety
always depends on the informed and careful driver.
For your safety and the safety of your passengers, before
driving always:
- Make sure that al l lights and signals are operat ing
correctly.
- Make sure that the tire pressure is correct.
- Make sure that all windows are clean and afford good
visibility to the outside.
- Secure all luggage and other items carefully :::>
page 119.
-Make sure that noth ing can interf ere w ith the pedals.
Adjust fro nt seat, head restraint and mirrors correctly for
your height .
Instruct passengers to adjust the head restraints
according to their height.
- Make sure to use the right ch ild restraint correctly to
protect children :::>
page 263, "Child Safety".
- Sit properly in your seat and make sure that your passen ­
gers do the same :::>
page 92, "General recommenda ­
tions".
- Fasten your safety belt and wear it p roperly. Also instruct
your passengers to fasten their safety belts properly
~ page 231. •
Controls and equip­
ment Safety first Vehicle operation
What impa
irs driving safety?
Safe driving is directly related to the condition of the
vehicle, the driver as well as the driver's ability to concen­
trate on the road without being distracted.
The driver is responsible for the safety of the vehicle and all
of its occupants. If your ability to drive is impaired, safety
risks for everybody in the vehicle increase and you also
become a hazard to everyone else on the road :::>& .There ­
fore:
- Do not let yourself be distracted by passengers or by
using a cellula r telephone .
NEVER drive when your driving ability is impaired (by
medications, alcohol, drugs, etc.).
Observe all traffic laws, rules of the road and speed limits
and plain common sense .
- ALWAYS adjust your speed to road, traffic and weather
conditions.
- Take frequent breaks on long trips. Do not drive for more
than two hours at a stretch.
- Do NOT drive when you are tired, under pressure or when
you are stressed .
& WARNING
Impaired driving safety increases the risk of serious personal
injury and death whenever a vehicle is being used. •
Vehicle care Do-it-yourself service Technical data

Driving Safely -
----------------
& WARNING (continued)
to help reduce the risk of personal injury if the driver's airbag
inflates.
• Never hold the steering wheel at the 12 o'clock position or with
your hands at other positions inside the steering wheel rim or on
the steering wheel hub . Holding the steering wheel the wrong way
can cause serious injuries to the hands, arms and head if the
driver's airbag deploys .
• Pointing the steering wheel toward your face decreases the
ability of the supplemental driver's airbag to protect you in a colli­
sion.
• Always sit in an upright position and never lean against or
place any part of your body too close to the area where the airbags
are located .
• Before driving, always adjust the front seats and head
restraints properly and make sure that all passengers are properly
restrained.
• Never adjust the seats while the vehicle is moving. Your seat
may move unexpectedly and you could lose control of the vehicle.
• Never drive with the backrest reclined or tilted far back! The
farther the backrests are tilted back, the greater the risk of injury
due to incorrect positioning of the safety belt and improper
seating position.
• Children must always ride in child safety seats
=> page 263.
Special precautions apply when installing a child safety seat on
the front passenger seat
=> page 241 . •
Controls and equip­
ment Safety first
Vehicle operation
Proper seating position for the front
passenger
The proper front passenger seating position is important
for safe, relaxed driving.
For your own safety and to reduce the risk of injury in the
event of an accident, we recommend that you adjust the
seat for the front passenger to the following pos ition:
- Move the front passenger seat back as far as possible.
There must be a minimum of 10 inches (25 cm) between
the breastbone and the instrument panel =>
&.
- Adjust the angle of the seatback so that it is in an upright
position and your back comes in full contact with it
whenever the vehicle is moving.
- Adjust the head restraint so that the upper edge is as
even with the top of your head as possible but not lower
than eye level and so that it is as close to the back of your
head as possible =>
page 225.
-Keep both feet flat on the floor in front of the front
passenger seat.
- Fasten and wear safety belts correctly=:>
page 235.
For detailed information on how to adjust the front passenger's
seat, see
=> page 92.
& WARNING
Front seat passengers who are unbelted, out of position or too
close to the airbag can be seriously injured or killed by the airbag
as it unfolds. To help reduce the risk of serious personal injury : .,
Vehicle care Do-it-yourself service Technical data

Driving Safely ---------------=------------'-
Proper adjustment of head restraints
Correctly adjusted head restraints are an important part
of your vehicle's occupant restraint system and can help
to reduce the risk of injuries in accident situations.
Fig. 237 Correctly
adjusted head restraint
viewed from the side
The head restraints must be correctly adjusted to achieve
the best protection.
-Adjust the head restraint so that the upper edge of the
restraint is level with the top of your head, but no lower
than eye level and so it is as close to the back of your
head as possible ~
page 225, fig. 237.
Adjusting head restraints=> page 101.
& WARNING
Driving without head restraints or with improperly adjusted head
restraints increases the risk of serious injuries in a collision . To
help reduce the risk of injury :
• Always drive with the head restraints in place and properly
adjusted.
• Every person in the vehicle must have a properly adjusted head
restraint.
Controls and equip­ ment Safety first Vehicle operation
& WARNING (continued)
•
Always make sure each person in the vehicle properly adjusts
their head restraint. Each head restraint must be adjusted
according to occupants' size so that the upper edge is as even
with the top of the person's head, but no lower than eye level and
so it is as close to the back of to the head as possible .
• Never attempt to adjust head restraint while driving. If you
have driven off and must adjust the driver headrest for any reason,
first stop the vehicle safely before attempting to adjust the head
restraint.
• Children must always be properly restrained in a child restraint
that is appropriate for their age and size
=> page 263. •
Examples of improper seating positions
The occupant restraint system can only reduce the risk of
injury if vehicle occupants ore properly seated.
Improper seating positions can cause serious injury or
death . Safety belts can only work when they are properly
positioned on the body. Improper seating positions reduce
the effectiveness of safety belts and will even increase the
risk of injury and death by moving the safety belt to critical
areas of the body. Improper seating positions also increase
the risk of serious injury and death when an airbag deploys
and strikes an occupant who is not in the proper seating
position. A driver is responsible for the safety of all vehicle
occupants and especially for children. Therefore:
- Never allow anyone to assume an incorrect seating posi­
tion when the vehicle is being used~& .
The following bulletins list only some sample positions that will
increase the risk of serious injury and death. Our hope is that these .,_
Vehicle care Do-it-yourself service Technical data

__________________________________________________ D _r_iv _ in_ g=- S_ a_f _e _l~ y __ fllll
sur e lab el is located on the driv er's side 8-pillar. On Canada vehicles,
t he tire press ure l abel is loc ated e ither on the driver 's side 8 -pill ar
or ins ide the fu el filler flap. The tire p ressu re labe l lists the recom ­
mended c old tire infla tion pr ess ur es for the vehicle a t it s m aximu m
capacity weight and the tires that were on your vehicle at t he time
it was manufactured. For recommended ti re p re ssu res fo r no rmal
l oad cond itions, p lease see ch apter=>
page 351 . •
Tie -downs
Th e luggag e comp artme nt is equipped with fo ur tie ­
downs to se cure luggag e and other it ems.
Use the tie -downs to secure your car go prop erly=> page 227,
"Lo adi ng the luggage compartme nt".
I n a col lision , the laws o f phys ics mea n tha t eve n small er items tha t
are loose in the vehic le will become heavy missiles that can cause
se rious injury . Ite ms in th e veh icl e possess energy w hich vary w it h
veh ic le speed and the weight of the item. Veh ic le speed is the most
s ign ific ant factor .
F or example, in a frontal co llision at a sp eed of 30 mph (48 km/ h),
th e fo rc e s acti ng on a 10 -lb (4. 5 kg) objec t are about 20 times the
n orma l we igh t of th e ite m. Thi s m eans that the we ig ht o f th e it em
would su dde nly be a bout 2 00 lb s. (90 kg). Yo u can imagine the in ju ­
r ies t hat a 20 0 lb s. (90 kg) item fly in g fre ely thr ou gh th e passe nge r
com partment could cause in a co llision li ke this .
& WARNING
Weak, damaged or improper straps used to secure items to tie­
downs can fail during hard braking or in a collision and cause
serious personal injury .
• Always use suitable mounting straps and properly se cure
items to the tie-downs in the luggage compartment to help
prevent items from shifting or flying forward as dangerous
missiles .
Controls and equip­ ment Safety first Vehicle operation
& WARNING (continued
)
• When the rear seat backrest is folded down, always use suit­
able mounting straps and properly secure items to the tie -downs
in the luggage compartment to help prevent items from flying
forward as dangerou s missiles into the passenger compartment.
• Never attach a child safety seat tether strap to a tie-down. •
Reporting Safety Defects
Applicable to U.S.A. If you believe that your vehicle has a defect
which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Adminis ­
tration (NHTSA) in addition to notifying Audi of
America, Inc.
If NHTSA receives similar complaints, it may
open an investigation , and if it finds that a
safety defect s exists in a group of vehicles , it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Audi of America , Inc.
To contact NHTSA , you may call the Vehicle
Safety Hotline toll-free at:
Tel.: 1 -888 -327 -4236 (TTY: 1 -800-424 -9153) _,.
Vehicle care Do-it-yourself service Technical data

Safety belts -----------------=------
Safety belts
General notes
Always wear safety belts!
Wearing safety belts correctly saves lives!
This chapter explains why safety belts are necessary, how
they work and how to adjust and wear them correctly.
- Read all the information that follows and heed all of the
instruct ions and WARNINGS.
& WARNING
Not wearing safety belts or wearing them improperly increases
the risk of serious personal injury and death.
• Safety belts are the single most effective means available to
reduce the risk of serious injury and death in automobile acci­
dents . For your protection and that of your passengers, always
correctly wear safety belts when the vehicle is moving.
• Pregnant women, injured, or physically impaired persons must
also use safety belts . Like all vehicle occupants, they are more
likely to be seriously injured if they do not wear safety belts . The
best way to protect a fetus is to protect the mother -throughout
the entire pregnancy. •
Number of seats
Vehicles with five seats: Your vehicle has two front seats and three
rear seats. Each seating position has a safety belt.
Vehicles with six seats:* Your vehicle has two front seats, two seats
in the second row and two seats in the third row. Each seating posi­
tion has a safety belt.
Controls and equip­ ment Safety first
Vehicle operation Vehicles
with seven seats:* Your vehicles has two front seats, three
seats in the second row and two seats in the third row. Each seating
position has a safety belt.
& WARNING
Not wearing safety belts or wearing them improperly increases
the risk of serious personal injury and death.
• Never strap more than one person, including small children,
into any belt. It is especially dangerous to place a safety belt over
a child sitting on your lap.
• Never let more people ride in the vehicle than there are safety
belts available.
• Be sure everyone riding in the vehicle is properly restrained
with a separate safety belt or child restraint. •
Safety belt warning light 4,.
Your vehicle has a warning system for the driver and front
seat passenger (on USA models only) to remind you about
the importance of buckling-up.
Vehicle care
Fig . 239 Safety belt
warning light in the
instrument cluster -
enlarged ...
Do-it-yourself service Technical data