2009 Acura TSX service

Navigation System123
Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
 If the error pertains to freeways and
main “verified” roads shown in black
on the map, then report it either
online at
http://update.navteq.com/ , or to
Acura Client Services.
 If the error involves a light brown “unverified” road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page6).
 For errors in points of interest (POI), like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.  If the error does not involve the
database, such as vehicle position
icon errors, screen error messages, or
other GPS-related errors, see
Frequently Asked Questions on
page141, System Limitations on
page119, or Troubleshooting on
page149.
Acura Automobile Client
Services
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Services
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
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124Navigation System
Client Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
 The Troubleshooting section (see page149).
 The Frequently Asked Questions (FAQs) section (see page141).
 The FAQs found on the online DVD order site (see “Obtaining a
Navigation Update DVD”).
 For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide.
 For traffic-related issues, see the “Real-Time Traffic Display” section
(on page22) and FAQs (on
page141).  Call Acura Client Services (see
“Acura Automobile Client Services”
on page123).
 For database or POI issues, follow the guidelines in the “Reporting Errors”
section (see page123).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service consultant. That way, the service
consultant can document the issue for
the factory to allo w more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it’s cold.
This information is very useful to the
service consultant. Be patient, the
service consultant may be unfamiliar
with your specific issue.
Obtaining a Navigation
Update DVD
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Acura
Navigation Disc Fulfillment Center at
(888) 549-3798. You can also order
online by going to the Acura Store link
at www.acura.com.
NOTE:
 DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
 The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
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126Navigation System
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 U.S. states, Hawaii,
and southern Canada. The U.S. map
coverage consists of accurately mapped
(verified) metropolitan areas (in the
following list) and a less accurate
(unverified) rural database. Canada
coverage consists of major metropolitan
areas and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional northern Canada
coverage, you may purchase the gray
Canadian DVD (see Obtaining a
Navigation Update DVD on page124).
See Map Overview on page6 for a
discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page101. If you desire additional map coverage
information, contact Acura Client
Services or go to the Acura Store link at
www.acura.com.
Enter your vehicle
model and model year, then select the
state in which you want to check map
coverage.
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Sedona
Tucson
Arkansas Fayetteville
Hot Springs
Little Rock
California Bakersfield
Fresno
Los Angeles/San Diego Metro
Merced
Modesto Sacramento Metro
Sacramento-Reno-Lake Tahoe-Yuba
San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
San Luis Obispo
Stockton
Southern California Area
Colorado Denver/Boulder/Colorado Springs/Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
The State of Connecticut: All roads are verified in non-metro areas.
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
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140Navigation System
Roadside Assistance
This selection may not be shown. The
number can be found in the navigation
Owner’s manual (see the Information
screen). Additionally , this number is
listed in the “Auto Service” category in
the Places menu.
Map Legend
The map legend “Traffic” and
“Weather” descriptions may be
available, but do not apply.
Bluetooth® HandsFreeLink®
Operation
When pairing a cell phone to use the
Bluetooth® HandsFreeLink® feature,
you may see a “Phone-Data
Connection” screen. If so, do not
complete this portion of the process.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose. NOTE:
Shipping a vehicle from Hawaii to the
U.S. mainland
 If you wish to receive XM audio,
traffic, or weather, you must call XM
and set up an account at (800) 852-
9696.
 To begin receiving AcuraLink quick tips, contact Acura Client Services at
(800) 382-2238, and ask them to
activate your AcuraLink unit.
Shipping a vehicle from the U.S.
mainland to Hawaii
 If a U.S. mainland -delivered vehicle
is shipped to Hawaii, there is no XM
reception. It is necessary to see your
Hawaii dealer to allow viewing of
local Hawaii maps.
 The issues under “operation in Hawaii” above apply.
Coverage Areas
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Navigation System143
Frequently Asked Questions
Traffic
Problem Solution
My Real-Time Traffic is mi ssing and is not displaying
properly. What is wrong? Verify the following:
 Check the traffic icon on the icon bar,
and the icon options for traffic.
Page67 walks you through the verification steps.
 Your XM NavTraffic subscription may have expired. Call XM at (800) 852-9696 and verify your account status . If your subscription has lapsed,
you may need to request a “rapid re fresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh. See
page
115 for the status of your subscription.
 It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page
123) .
 If the situation persists, see your Acura dealer for assistance.
 Real-Time Traffic relies on a satellite signal. It will not work correctly in Hawaii and Alaska.
When I am driving a route on the freeway and Traffic
Rerouting is ON , sometimes the system provides a detour
route. Why is this? The system will provide a detour route
to your destination only if it can find
a considerably faster route than the original one.
While traveling on my route on the freeway, the system has
me exit and take an alternate freeway with unknown flow
speeds or surface st reets. Why is this? Based on freeway c
ongestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether th e alternate route would be faster.
How can I ignore the detour route and return to the original
route? Turn
Traffic Rerouting to OFF in SETUP, under Routing & Guidance
(page
105).
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Navigation System165
Index
A
Accessing the Address Book List
..... 94
Acura Automobile Client
Services
.....................................123
AcuraLink/Messages......... 78, 79, 115
ADD TO Today’s
Destinations
........................... 49, 51
Adding Destinations to the List........49
Address..............................27, 28, 95
Address Book.....................27, 32, 93
Address Book PIN.......................... 97
Advanced............................ ...........36
Alaska (Operation)........................138
Auto Daylight............................... 109
Auto Service...................................34
Auto Time Zone............................ 110
Auto Volume for Speed...................99
AUX Voice Commands................. 159
Avoid Street................................... 75
B
Back to Route
................................. 75
Banking.......................................... 34
Basic Settings.................................99
Black Level.................................... 91
Bluetooth® HandsFreeLink®..........18
Breadcrumbs.............................19, 69
Brightness..................................... 91
By Address....................................28
By Address Book...........................32
By Go Home.................................. 50
By Intersection...............................40
By Map Input................................. 45
By Places....................................... 33
By Previous Destinations................44
By Today’s Destinations................. 48
C
Calculator
.... .................................. 86
Calendar.................................. 17, 84
CALL...................................... 18, 51
CANCEL button............................10
Cancel Route................................. 73
Category............................33, 34, 96
CD Voice Commands...................158
Cellular Phonebook........................ 84
Change Method.............................. 73
Change State............................ 28, 40
Changing the DVD.......................125
Changing the Route........................ 73
Changing the Routing Method........52
Changing Your Destination............. 76
City................................... 28, 40, 46
City Vicinity.................................. 38
Client Assistance..........................123
Climate Control Commands..........156
Clock Adjustment........................ 109
Color........................................... 112
Community....................................34
Continental USA............................48
Contrast......................................... 91
Convert (Unit)................................ 86
Correct Vehicle Position...............111
Coverage Areas............................ 126
Current Location...................... 20, 70
Current Position....................... 45, 95
Current Street................................... 6
D
Database Limitations
.................... 121
Daylight Savings Time (DST)
Selection
................................... 110
Delete Previous Destinations...........98
Delete Waypoints........................... 75
Destination........................ 27, 51, 76
Destination Icon............................. 63
Destination Map............................. 54
Detailed Coverage Areas......126, 131
Detour........................................... 75
Direct Route..................................52
Direction List.................................58
Display Mode button......................11
Driving to Your Destination............51
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Navigation System169
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2009 TSX

170Navigation System
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2009 TSX