Page 500 of 577
5
When trouble arises
499
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Jack handle
Adapter
socket Towing eyelet
Jack handle
Wrench
Spare tire
Jack
Page 508 of 577

5
When trouble arises
507
5-2. Steps to take in an emergency
■The compact spare tire (vehicles with compact spare tire)
●The compact spare tire is identifi
ed by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily only in an emergency.
●Make sure to check the tire inflation pressure of the compact spare
tire. ( P. 534)
■If you have a flat front tire on a road covered with snow or ice (vehi-
cles with compact spare tire)
Install the spare tire on the rear of the vehicle. Perform the following
steps and fit tire chains to the front tires.
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of
the vehicle.
Fit tire chains to the front tires.
■After completing the tire change
The tire pressure warning system must be reset. (P. 435)
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or injuries due to the
vehicle suddenly falling off the jack.
●Do not use the tire jack for any pu rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes wi th this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle supported by a jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is in it.
STEP1
STEP2
STEP3
Page 511 of 577

510
5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 164, 168) or releasing the steering lock ( P. 166,
169), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 164, 168)
● There may be a malfunction in the engine immobilizer system.
( P. 1 1 0 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 516)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
( P. 511)
Page 512 of 577

5
When trouble arises
511
5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally. Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START STOP” switch to the ACC mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 516)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
Page 513 of 577
512
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Turn the “ENGINE START STOP” switch or the engine
switch to the ACC.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 515 of 577

514
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors, and mechanical key linked functions
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened and closed while the
key is touched to the switch.
If communication between the electronic key and vehicle is inter-
rupted (P. 37) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.
STEP1
STEP2
Page 516 of 577
5
When trouble arises
515
5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer soundin
g, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the sw itch is pressed. (P. 164)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzz er sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is the temporary measure, it is recommended that
the electronic key battery be replaced immediately when the battery
depletes. ( P. 452)
STEP3
Page 517 of 577
516
5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
If required, remove all vent plugs from the booster battery. Lay a
cloth over the open vents on t he booster battery. (This helps
reduce the explosion hazard, personal injuries and burns.)
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1