Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-5
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-7
Scheduling Service Appointments.....................7-9
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to Saturn..................7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identi cation (RFID)..............7-18
Section 7 Customer Assistance Information
7-1
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OnStar®
If your vehicle has OnStar and you subscribe to
the OnStar services, please refer to the OnStar
Terms and Conditions for information on data
collection and use. See alsoOnStar
®System
on page 2-35in this manual for more information.
Navigation System
If your vehicle has a navigation system, use of
the system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system
operating manual for information on stored data
and for deletion instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in Saturn vehicles does not
use or record personal information or link with any other
Saturn system containing personal information.
7-18
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Mirrors (cont.)
Outside Automatic Dimming Mirror.................2-35
Outside Power Mirrors..................................2-34
MP3 .............................................................3-66
MyGMLink.com................................................ 7-4
N
Navigation System, Privacy..............................7-18
New Vehicle Break-In......................................2-19
O
Odometer......................................................3-27
Odometer, Trip...............................................3-27
Off-Road Recovery..........................................4-12
Oil
Engine.......................................................5-15
Pressure Light.............................................3-39
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-29
Online Owner Center........................................ 7-4
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-35
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-24Outlets
Accessory Power.........................................3-18
Outside
Automatic Dimming Mirror.............................2-35
Power Mirrors.............................................2-34
Overhead Console Reading Lamps....................3-17
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-83
Parade Dimming.............................................3-17
Park Brake....................................................2-28
Park (P)
Shifting Into................................................2-29
Shifting Out of............................................2-31
Park (P) Headlamps Off in Park (P)..................3-14
Parking
Over Things That Burn.................................2-31
Passenger Airbag Status Indicator.....................3-30
Passenger Sensing System..............................1-63
Passing.........................................................4-12
PASS-Key
®III+..............................................2-17
PASS-Key®III+ Operation................................2-18
Perchlorate Materials Requirements, California....... 5-4
8
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Power
Door Locks.................................................. 2-7
Electrical System.........................................5-86
Lift Seat....................................................... 1-8
Retained Accessory (RAP)............................2-21
Seat............................................................ 1-3
Windows....................................................2-13
Pressure Cap.................................................5-25
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar.......................................................7-18
Radio Frequency Identi cation.......................7-18
Programmable Automatic Door Locks.................. 2-8
R
Radio Frequency Identi cation (RFID),
Privacy......................................................7-18
Radios..........................................................3-56
Radio(s)........................................................3-58
Radios
Reception...................................................3-73
Setting the Clock.........................................3-57
Theft-Deterrent............................................3-72Rear Door Security Locks.................................. 2-9
Rearview Mirror with OnStar
®...........................2-34
Rearview Mirrors.............................................2-34
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-27
Regenerative Braking......................................2-29
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Replacement Bulbs.........................................5-44
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects
Canadian Government..................................7-15
Saturn.......................................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-70
Replacing Restraint System Parts
After a Crash..........................................1-71
Retained Accessory Power (RAP)......................2-21
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-22
Routing, Engine Drive Belt...............................6-13
Running Out of Fuel........................................2-32
9
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