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Vdiag No: C4RADIO
Fault finding - Conformity check86A
SUB-FUNCTION: AUDIO
NOTESOnly check the conformity after a complete check with the diagnostic tool.
The values shown in this conformity check are given as a guide.
Application conditions: engine stopped, ignition on.
FunctionParameter, Status
checked or ActionDisplay and notes Fault finding
Vehicle speedPR010:Vehicle speedUnit: km/hIn the event of a fault, consult the
interpretation of parameter
PR010 Vehicle speed.
Power supplyPR011:Battery voltage11 V < PR011 < 14 VIn the event of a fault, refer to the
interpretation of parameter
PR011 Battery voltage.
Auxiliary sourceET056:Auxiliary inputACTIVE
INACTIVEIn the event of a fault, refer to
ALP 23 Auxiliary source fault.
Power supplyET057:Activation signalACTIVE
INACTIVEIn the event of a fault, run fault
finding on the multimedia network
interface unit (see 86D,
Multimedia network
interface unit).
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RADIO
Fault finding - Command summary table
*LPN: Low Price NavigationNote:
To restart an activation session without switching the system off, run command RZ001 "Test parameters".
Tool command Diagnostic tool title Comments
RZ001Test parametersThis command is used to restart an
activation session without having to switch
off the system.
RZ003Fault memoryThis command is used to clear faults
stored in the navigation computer.
AC004Test right front speaker line
These commands are used to run a
listening test on each speaker and its
associated tweeter speaker (depending on
equipment level). AC005Test left front speaker line
AC006Test right rear speaker line
AC007Test left rear speaker line
AC009Screen test: colour barsThis command is used to check that the
video display is operating correctly.
Three colours are displayed on the screen:
Red, green and blue, and a black mosaic
on a white background.
AC010Microphone testThis command is used to check the
microphone connection.
The speakers transmit a tone and the
LPN* system checks the microphone input
signal.
AC011Detect Bluetooth space
AC013Eject CDThis command is used to eject the CD in
the LPN* radio navigation system.
VP001Write VIN
VP003Write After-Sales service date.
VP005Calib. and commission computer
MR-372-J84-86A050$826.mif
LPN RADIO
Vdiag No: C4
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RADIO
Fault finding - Customer complaints
*LPN: Low Price NavigationNO DIALOGUE WITH THE LPN* COMPUTER ALP 1
THE SCREEN STAYS BLACKALP 2
POOR GUIDANCE/POOR POSITIONING/GPS FAULT ALP 3
POOR RADIO RECEPTIONALP 4
CD READ FAULTALP 5
STUCK ON MESSAGE "LOADING GENERAL MAP" ALP 6
THE SYSTEM EMITS BLEEPSALP 7
POOR/NO TEMPERATURE DISPLAY ALP 8
THE 6 CD CHANGER DOES NOT WORK ALP 9
NO RADIO AND/OR CD SOUND ALP 10
SATELLITE CONTROLALP 11
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LPN RADIO
Vdiag No: C4
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Fault finding - Customer complaints
LPN RADIO
Vdiag No: C4
86A
*LPN: Low Price NavigationFRONT PANEL BUTTON FAULT ALP 12
NO NAVIGATION VOICE MESSAGES ALP 13
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE
SPEEDALP 14
NO TRAFFIC INFORMATION MESSAGE ON THE SCREEN ALP 15
THE SCREEN DISPLAY STAYS FROZEN ALP 16
THE SCREEN DISPLAYS "CONNECT A DIAGNOSTIC TOOL" ALP 17
IMPOSSIBLE TO USE TELEPHONE WITH BLUETOOTH ALP 18
THE PERSON I AM CALLING USING THE COMMUNICATION
SYSTEM CANNOT HEAR ME WELL OR CANNOT HEAR ME
AT ALL (IN BLUETOOTH MODE) ALP 19
THE TELEPHONE CONVERSATION VOLUME LEVEL IS LOW ALP 20
DISTANCES ARE NOT SHOWN IN THE CORRECT UNITS ALP 21
NO LPN* RADIO NAVIGATION BACKLIGHTING ALP 22
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Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
*LPN: Low Price Navigation
ALP 6 Stuck on message Loading general map
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check for the cartographic map CD in the LPN* radio navigation computer.
After inserting the cartographic map CD into the LPN* radio navigation computer, check that the general map can
be loaded:
–message "Loading general map" displayed
–display (after 1 minute maximum) of the "progress percentage" pictogram (e.g.: 35%) in the lower status bar.
Note:
Loading may take between 30 and 60 minutes depending on the country.
Do not interrupt the loading process (by ejecting the CD, switching off the device, cutting + accessories
feed, etc.).
Loading is complete when the map appears.
Note:
If the loading process stops, try to eject the CD, clean it then re-insert it (see Driver's Handbook).
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP6
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Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 8 Poor/no temperature display
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Run fault finding on the multimedia network interface unit (see 86D, Multimedia network interface unit).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP8
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 10 No radio and/or CD sound
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
The message PAUSE is displayed on the radio display.
NO
Check the condition of the MUTE button on the steering wheel control (see 86D, Multimedia network interface
unit).
Check the FADER setting:
In the AUDIO settings menu (SET button). Select the "audio" and "fader" menus, then adjust the fader by
moving the cursor using the central wheel on the front panel.
Has the fault disappeared?
NO YES
Run the commands to test the speakers (see
Command summary table).
Has the fault disappeared?
NO YES
Contact the Techline.
End of fault finding.
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP10
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Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 13 No navigation voice messages
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the sound from the radio is coming
through the front speakers.
Is the sound coming from the speakers?
YES
Check the voice guidance volume. To adjust it, press
the "REPEAT" button during a guidance procedure,
then the "+" or "-" buttons. The volume value is
displayed on the screen: "NAV VOL = X".
Is the "Voice messages" option active?
YES
Check that the volume is correctly set.
In the AUDIO settings menu (Audio settings button). Select the "volumes" then "NAV" menus and press the
+ button on the satellite several times to obtain at least volume 13.
Do your hear the: "+ loud" message?
YES
The fault is resolved
Customer misunderstanding.
NOApply ALP 10 No radio and/or CD sound.
NOActivate the option.
NO
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP13