86D-2
MR-372-J84-86D000$056.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Introduction
1. SCOPE OF THIS DOCUMENT
This document presents the fault finding procedure applicable to all computers with the following specifications:
2. PREREQUISITES FOR FAULT FINDING
Documentation type
Fault finding procedure (this manual):
–Assisted fault finding (integrated into the diagnostic tool), Dialogys.
Wiring Diagrams:
–Visu-Schéma (CD-ROM), paper.
Type of diagnostic tools
–CLIP + multiplex line sensor
Special tooling required
3. REMINDERS
Procedure
Scénic II ph2: To run fault finding on the vehicle computers, switch on the forced + after ignition feed.
Proceed as follows: Vehicle(s): Espace IV phase 2, Scénic II phase 2,
Trafic II phase 2, Kangoo 2
Function concerned: Interface between the vehicle
and multimedia networksName of computer: Multimedia network interface
unit
VDIAG No.: 04, 14
Special tooling required
Multimeter
Elé. 1481 Bornier
Elé. 1681 Universal bornier
Switch on the forced + after ignition feed:
–with the vehicle card in the card reader,
–press and hold the Start button (longer than 5 seconds) with start-up conditions not fulfilled,
–connect the diagnostic tool and perform the required operations.
Switching off the forced + after ignition feed:
Press the Start button twice briefly (less than 3 seconds).
Ensure that the + after ignition feed has been cut off by checking that the computer warning lights on the
instrument panel have gone out.
BIC_V04_PRELI/BIC_V14_PRELI
Multimedia network
interface unit
Vdiag No.: 04, 14
MR-372-J84-86D000$056.mif
86D-17
MR-372-J84-86D000$504.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
Multimedia network
interface unit
Vdiag No: 04, 14
86D
DF005
PRESENT
OR
STOREDSUPPLY
1.DEF: Excess voltage
2.DEF: Undervoltage
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system has been switched on using
the on/off button.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Check the battery voltage,
Check the charging circuit (see Technical Note 6014A, Checking the charging circuit).
Check the condition of the multimedia network interface unit supply fuse.
If the supply fuse is correct, check for + 12 V on connection BCP4 (Kangoo 2), BCP4 (Trafic II ph2), BP3A
(Espace IV ph2) or BCP3 (Scénic II ph2).
If there is no + 12 V, check the continuity of connection BCP4 (Kangoo 2), BCP4 (Trafic II ph2),
BP3A (Espace IV ph2) or BCP3 (Scénic II ph2).
Check for earth on connection MAN (Kangoo 2), MAN (Trafic II ph2 and Scénic II ph2),
NC (Espace IV ph2).
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fuse is not correct, check the insulation against earth on connection BCP4 (Kangoo 2), BCP4 (Trafic II
ph2), BP3A (Espace IV ph2) or BCP3 (Scénic II ph2).
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Replace the fuse.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF005/BIC_V14_DF005
86D-18
MR-372-J84-86D000$504.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
Multimedia network
interface unit
Vdiag No: 04, 14
86D
DF006
PRESENT
OR
STOREDACTIVATION SIGNAL
CO : Open circuit
CC.0: Short circuit to earth.
CC.1: Short circuit to + 12 V
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after:
–the + after ignition feed is activated,
–the multimedia system has been switched on using the on/off button.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Look for any damage to the wiring harness, check the condition and connection of the connectors on
components 261, 1714 and 1127.
Manipulate the wiring harness in order to observe a change in the fault status (present → stored).
If the connector(s) is faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, W iring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the following connection:
–connection code 34HU between components 261, 1714 and 1127.
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF006/BIC_V14_DF006
86D-25
MR-372-J84-86D000$672.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of statuses
ET005
SILENCE MODE
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Note:
For vehicles which do not have the "Silence" button on the steering column switch,
pressing the +/- twice displays status ET005.
Check the condition and connection of the connector of component 325 (Scénic II ph2 and Kangoo 2: 1519)
and of the black 24-track connector of component 1714.
If the connectors are faulty and there is a repair method (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
Scénic II ph2 and Kangoo 2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 1519.
Trafic II ph2 and Espace IV ph2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 325.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_ET005/BIC_V14_ET005
Multimedia network
interface unit
Vdiag No: 04, 14
MR-372-J84-86D000$672.mif
86D-28
MR-372-J84-86D000$672.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of statuses
Multimedia network
interface unit
Vdiag No: 04, 14
86D
ET009
ET010
ET011
ET012
ET013
ET014
ET015
ET018
ET019REPEAT button
ENTER BUTTON
+ BUTTON
- BUTTON
TOP BUTTON
HIGH BUTTON
LOW BUTTON
LEFT-HAND BUTTON
RIGHT-HAND BUTTON
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the condition and connection of the connector of component 325 (Scénic II ph2 and Kangoo 2: 1519)
and of the black 24-track connector of component 1714.
If the connectors are faulty and there is a repair method (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
Scénic II ph2 and Kangoo 2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 1519.
Trafic II ph2 and Espace IV ph2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 325.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_ET009/BIC_V04_ET010/BIC_V04_ET011/BIC_V04_ET012/BIC_V04_ET013/BIC_V04_ET014/BIC_V04_ET015/BIC_V04_ET018/
BIC_V04_ET019/BIC_V14_ET009/BIC_V14_ET010/BIC_V14_ET011/BIC_V14_ET012/BIC_V14_ET013/BIC_V14_ET014/BIC_V14_ET015/
BIC_V14_ET018/BIC_V14_ET019
86D-30
MR-372-J84-86D000$672.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of statuses
Multimedia network
interface unit
Vdiag No: 04, 14
86D
ET017
WHEEL ACTION
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the condition and connection of the connector of component 325 (Scénic II ph2 and Kangoo 2: 1519)
and of the black 24-track connector of component 1714.
If the connectors are faulty and there is a repair method (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
Scénic II ph2 and Kangoo 2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 1519.
Trafic II ph2 and Espace IV ph2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 325.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Check that the wheel is operating correctly by checking the continuity between the following connections:
–34AR and 34AT
–34AR and 34AU
–34AR and 34AS
on component 325 or 1519.
If there is no continuity, replace component 325 or 1519.
–Espace IV ph2 (see MR 405 Mechanical systems, 83C, On-board telematics system).
–Scénic II ph2 (see MR 370 Mechanical systems, 84A Control - signals, Steering wheel controls: Removal
- Refitting).
–Trafic II ph2 (see MR 408 Mechanical systems, 86A Radio, Radio control satellite: Removal - Refitting).
If the fault is still present, contact Techline.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_ET017/BIC_V14_ET017
86D-32
MR-372-J84-86D000$784.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of parameters
PR002
BATTERY VOLTAGE
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Check the permanent + supply fuse of component 1714.
Check the condition of the connectors of the components supplying the multimedia network interface unit
depending on the location of the fuse.
If the voltage is at minimum:
Check the battery and the charge circuit:
–Scénic II ph2 and Kangoo 2, see 87G, Engine compartment connection unit.
–Espace II ph2 and Trafic II ph2, see Technical Note 6014A, Checking the charging circuit.
If the voltage is at maximum:
Check that the charging voltage is correct with and without electrical consumers switched on.
Check the insulation, continuity and the absence of interference resistance of the following connections:
Scénic II ph2:
–connection code BCP3 between components 1714 and 260.
–connection code MAN between component 1714 and earth MAN.
Kangoo 2:
–connection code BCP4 between components 1714 and 260.
–connection code MAN between component 1714 and earth MAN.
Espace IV ph2:
–connection code BP3A between components 1714 and 260.
–connection code NC between component 1714 and earth NC.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_PR002/BIC_V14_PR002
Multimedia network
interface unit
Vdiag No.: 04, 14
MR-372-J84-86D000$784.mif
86D-33
MR-372-J84-86D000$784.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of parameters
Multimedia network
interface unit
Vdiag No.: 04, 14
86D
PR004
EXTERNAL TEMPERATURE
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Carry out a fault finding procedure on the computer sending the exterior temperature signal:
–Scénic II ph2, Kangoo2, see 87B, Passenger compartment connection unit
–Espace IV ph2, see 83A, Instrument panel
For Trafic II ph2, check the condition and connection of the connector of component 1714 and the connector of
component 240.
If the connector(s) is faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, W iring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the following connections:
–connection code 47C,
–connection code 47D,
between components 1714 and 240.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the temperature measured by the sensor does not correspond to the exterior temperature, measure the
resistance of the sensor between connections 47C and 47D.
The resistance should be approximately 3000 Ω ± 300 Ω at 20˚C.
Replace the sensor if it is not correct (see MR 408 (TRAFIC), Mechanical, 84A, Control - Signals, Temperature
sensor: Removal - Refitting).
If the fault is still present, contact the techline.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_PR004/BIC_V14_PR004