86D-4
MR-372-J84-86D000$056.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Introduction
Multimedia network
interface unit
Vdiag No.: 04, 14
86D
Conformity check
The aim of the conformity check is to check data that does not produce a fault on the diagnostic tool because the
data is inconsistent. Therefore, this stage is used to:
–carry out fault finding on faults that do not have a fault display, and which may correspond to a customer
complaint.
–check that the system is operating correctly and that there is no risk of a fault recurring after repair.
This section gives the fault finding procedures for statuses and parameters and the conditions for checking them.
If a status is not behaving normally or a parameter is outside the permitted tolerance values, consult the
corresponding fault finding page.
Customer complaints - Fault finding chart
If the test with the diagnostic tool is OK but the customer complaint is still present, the fault should be processed by
customer complaints.
A summary of the overall procedure to follow is provided on the following page in the
form of a flow chart
86D-15
MR-372-J84-86D000$504.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
\DF001
PRESENT
OR
STORED
COMPUTER CONFIGURATION
1.DEF: Blank or incomplete configuration.
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system has been switched on using
the on/off button.
Check that the configuration is correct (see configuration and programming).
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF001/BIC_V14_DF001
Multimedia network
interface unit
Vdiag No: 04, 14
MR-372-J84-86D000$504.mif
86D-16
MR-372-J84-86D000$504.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
Multimedia network
interface unit
Vdiag No: 04, 14
86D
DF002
DF004
PRESENT
OR
STOREDCOMPUTER
1.DEF: Internal electronic fault
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system has been switched on using
the on/off button.
Contact Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF002 /BIC_V04_DF004/BIC_V14_DF002/BIC_V14_DF004
86D-17
MR-372-J84-86D000$504.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
Multimedia network
interface unit
Vdiag No: 04, 14
86D
DF005
PRESENT
OR
STOREDSUPPLY
1.DEF: Excess voltage
2.DEF: Undervoltage
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system has been switched on using
the on/off button.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Check the battery voltage,
Check the charging circuit (see Technical Note 6014A, Checking the charging circuit).
Check the condition of the multimedia network interface unit supply fuse.
If the supply fuse is correct, check for + 12 V on connection BCP4 (Kangoo 2), BCP4 (Trafic II ph2), BP3A
(Espace IV ph2) or BCP3 (Scénic II ph2).
If there is no + 12 V, check the continuity of connection BCP4 (Kangoo 2), BCP4 (Trafic II ph2),
BP3A (Espace IV ph2) or BCP3 (Scénic II ph2).
Check for earth on connection MAN (Kangoo 2), MAN (Trafic II ph2 and Scénic II ph2),
NC (Espace IV ph2).
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fuse is not correct, check the insulation against earth on connection BCP4 (Kangoo 2), BCP4 (Trafic II
ph2), BP3A (Espace IV ph2) or BCP3 (Scénic II ph2).
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Replace the fuse.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF005/BIC_V14_DF005
86D-18
MR-372-J84-86D000$504.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
Multimedia network
interface unit
Vdiag No: 04, 14
86D
DF006
PRESENT
OR
STOREDACTIVATION SIGNAL
CO : Open circuit
CC.0: Short circuit to earth.
CC.1: Short circuit to + 12 V
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after:
–the + after ignition feed is activated,
–the multimedia system has been switched on using the on/off button.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2, Trafic II
ph2 or Kangoo 2.
Look for any damage to the wiring harness, check the condition and connection of the connectors on
components 261, 1714 and 1127.
Manipulate the wiring harness in order to observe a change in the fault status (present → stored).
If the connector(s) is faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, W iring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the following connection:
–connection code 34HU between components 261, 1714 and 1127.
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF006/BIC_V14_DF006
86D-19
MR-372-J84-86D000$504.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of faults
Multimedia network
interface unit
Vdiag No: 04, 14
86D
DF007
DF008
PRESENT
OR
STOREDCOMPUTER
1.DEF: Internal electronic fault
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after:
–the + after ignition feed is activated,
–the multimedia system has been switched on using the on/off button.
Contact Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults.
Deal with any other possible faults.
BIC_V04_DF007 /BIC_V04_DF008/BIC_V14_DF007/BIC_V14_DF008
86D-25
MR-372-J84-86D000$672.mif
V2
86D
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of statuses
ET005
SILENCE MODE
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Note:
For vehicles which do not have the "Silence" button on the steering column switch,
pressing the +/- twice displays status ET005.
Check the condition and connection of the connector of component 325 (Scénic II ph2 and Kangoo 2: 1519)
and of the black 24-track connector of component 1714.
If the connectors are faulty and there is a repair method (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
Scénic II ph2 and Kangoo 2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 1519.
Trafic II ph2 and Espace IV ph2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 325.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_ET005/BIC_V14_ET005
Multimedia network
interface unit
Vdiag No: 04, 14
MR-372-J84-86D000$672.mif
86D-28
MR-372-J84-86D000$672.mif
V2
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding - Interpretation of statuses
Multimedia network
interface unit
Vdiag No: 04, 14
86D
ET009
ET010
ET011
ET012
ET013
ET014
ET015
ET018
ET019REPEAT button
ENTER BUTTON
+ BUTTON
- BUTTON
TOP BUTTON
HIGH BUTTON
LOW BUTTON
LEFT-HAND BUTTON
RIGHT-HAND BUTTON
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the condition and connection of the connector of component 325 (Scénic II ph2 and Kangoo 2: 1519)
and of the black 24-track connector of component 1714.
If the connectors are faulty and there is a repair method (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
Scénic II ph2 and Kangoo 2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 1519.
Trafic II ph2 and Espace IV ph2:
–connection code 34AT,
–connection code 34AR,
–connection code 34AS,
–connection code 34AQ,
–connection code 34AU,
–connection code 34AP,
between components 1714 and 325.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
AFTER REPAIRRepeat the conformity check from the start.
BIC_V04_ET009/BIC_V04_ET010/BIC_V04_ET011/BIC_V04_ET012/BIC_V04_ET013/BIC_V04_ET014/BIC_V04_ET015/BIC_V04_ET018/
BIC_V04_ET019/BIC_V14_ET009/BIC_V14_ET010/BIC_V14_ET011/BIC_V14_ET012/BIC_V14_ET013/BIC_V14_ET014/BIC_V14_ET015/
BIC_V14_ET018/BIC_V14_ET019