If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-14
OnStar®
If your vehicle has OnStar®and you subscribe to the
OnStar®services, please refer to the OnStar®Terms
and Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-32in this manual for
more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-19
Cleaning (cont.)
Exterior Lamps/Lenses.................................5-89
Fabric/Carpet..............................................5-86
Finish Care.................................................5-89
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-87
Interior.......................................................5-85
Leather......................................................5-87
Tires..........................................................5-91
Underbody Maintenance...............................5-92
Washing Your Vehicle...................................5-88
Weatherstrips..............................................5-88
Windshield and Wiper Blades........................5-90
Climate Control System...................................3-17
Outlet Adjustment........................................3-20
Clock............................................................3-50
Clutch, Hydraulic.............................................5-23
Collision Damage Repair..................................7-11
Compressor Kit, Tire Sealant............................5-76
Content Theft-Deterrent....................................2-13
Control of a Vehicle.......................................... 4-3
Convertible Top..............................................2-36Coolant
Engine Temperature Warning Light.................3-30
Low Warning Light.......................................3-30
Surge Tank Pressure Cap.............................5-27
Cooling System..............................................5-29
Cruise Control................................................3-10
Cupholder(s)..................................................2-35
Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for Text
Telephone (TTY) Users............................... 7-5
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-6
Reporting Safety Defects to
General Motors........................................7-16
Reporting Safety Defects to the
Canadian Government..............................7-16
Reporting Safety Defects to the
United States Government.........................7-15
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-16
3