
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Pontiac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Assistance program at any time without
noti cation.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early
in the work day as possible to allow for the same
day repair.
7-9

If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-14

Passing.........................................................4-14
PASS-Key®III+..............................................2-15
PASS-Key®III+ Operation................................2-15
Perchlorate Materials Requirements, California....... 5-4
Power
Door Locks.................................................. 2-8
Electrical System.........................................5-95
Reduced Engine Light..................................3-35
Retained Accessory (RAP)............................2-20
Steering Fluid.............................................5-35
Windows....................................................2-12
Privacy..........................................................7-17
Event Data Recorders..................................7-18
Navigation System.......................................7-19
OnStar.......................................................7-19
Radio Frequency Identi cation.......................7-19
R
Radio Frequency Identi cation (RFID), Privacy......7-19
Radios..........................................................3-49
Radio(s)........................................................3-53
Radios
Reception...................................................3-69
Setting the Time..........................................3-50
Theft-Deterrent............................................3-68Rear Axle......................................................5-45
Limited-Slip.................................................. 4-9
Rearview Mirror with OnStar
®...........................2-31
Rearview Mirrors.............................................2-31
Reclining Seatbacks.......................................... 1-3
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-29
Reduced Engine Power Light............................3-35
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Replacement Bulbs.........................................5-49
Reporting Safety Defects
Canadian Government..................................7-16
General Motors...........................................7-16
United States Government............................7-15
Restraint System Check
Checking the Restraint Systems....................1-50
Replacing Restraint System Parts
After a Crash..........................................1-51
Retained Accessory Power (RAP)......................2-20
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-24
Routing, Engine Drive Belt...............................6-15
Running the Engine While Parked.....................2-30
9

T
Tachometer....................................................3-22
Taillamps
Turn Signal, and Stoplamps..........................5-48
Theft-Deterrent, Radio.....................................3-68
Theft-Deterrent Systems...................................2-13
Content Theft-Deterrent................................2-13
PASS-Key
®III+...........................................2-15
PASS-Key®III+ Operation.............................2-15
Tilt Wheel........................................................ 3-6
Time, Setting..................................................3-50
Tire
Pressure Light.............................................3-31
Tires.............................................................5-51
Aluminum or Chrome-Plated Wheels,
Cleaning.................................................5-91
Buying New Tires........................................5-68
Chains.......................................................5-74
Cleaning....................................................5-91
Different Size..............................................5-69
If a Tire Goes Flat.......................................5-75
In ation - Tire Pressure................................5-58
Inspection and Rotation................................5-65
Pressure Monitor Operation...........................5-61
Pressure Monitor System..............................5-59
Tire Sealant and Compressor Kit...................5-76
Tire Sidewall Labeling..................................5-53
Tire Terminology and De nitions....................5-55Tires (cont.)
Uniform Tire Quality Grading.........................5-70
Wheel Alignment and Tire Balance.................5-71
Wheel Replacement.....................................5-72
When It Is Time for New Tires......................5-67
Winter Tires................................................5-52
Towing
Recreational Vehicle.....................................4-29
Towing a Trailer..........................................4-29
Your Vehicle...............................................4-29
Traction
Control System (TCS).................................... 4-6
Limited-Slip Rear Axle.................................... 4-9
Traction Control System...................................3-29
Transmission
Fluid, Automatic...........................................5-23
Fluid, Manual..............................................5-23
Transmission Operation, Automatic....................2-22
Transmission Operation, Manual........................
2-24
Trunk.............................................................. 2-9
Trunk Ajar Light..............................................3-36
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Uniform Tire Quality Grading............................5-70
Using this Manual............................................... iii
11