SQUEAK AND RATTLE TROUBLE DIAGNOSES
SE-5
< SERVICE INFORMATION >
C
D
E
F
G
H
J
K
L
MA
B
SE
N
O
P
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to SE-6, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SRS-2
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000001703904
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
Precaution for SRS "AIR BAG" and "SEAT BELT PRE-TENSIONER" Service
INFOID:0000000001703905
• Do not use electrical test equipment to check SRS circuits unless instructed to in this Service Manual.
• Before servicing the SRS, turn ignition switch OFF, disconnect both battery cables and wait at least 3 min-
utes.
For approximately 3 minutes after the cables are removed, it is still possible for the air bag and seat belt pre-
tensioner to deploy. Therefore, do not work on any SRS connectors or wires until at least 3 minutes have
passed.
• The air bag diagnosis sensor unit must always be installed with the arrow mark “⇐” pointing toward the front
of the vehicle for proper operation. Also check air bag diagnosis sensor unit for cracks, deformities or rust
before installation and replace as required.
• The spiral cable must be aligned with the neutral position since its rotations are limited. Do not attempt to
turn steering wheel or column after removal of steering gear.
• Handle air bag module carefully. Always place driver and front passenger air bag modules with the pad side
facing upward and seat mounted front side air bag module standing with the stud bolt side facing down.
• Conduct self-diagnosis to check entire SRS for proper function after replacing any components.
• After air bag inflates, the front instrument panel assembly should be replaced if damaged.
• Do not reuse center pillar upper garnish if removed.
Occupant Classification System PrecautionINFOID:0000000001703906
Replace control unit and passenger front seat cushion as an assembly.
TROUBLE DIAGNOSIS
SRS-7
< SYMPTOM DIAGNOSIS >
C
D
E
F
G
I
J
K
L
MA
B
SRS
N
O
P
TROUBLE DIAGNOSIS
Trouble Diagnosis IntroductionINFOID:0000000001703915
CAUTION:
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to do so in
this Service Manual.
• Do not attempt to repair, splice or modify SRS wiring harnesses. If a harness is damaged, replace it
with a new one.
• Keep ground connections clean.
DIAGNOSIS FUNCTION
The SRS self-diagnosis results can be read by using “AIR BAG” warning lamp and/or CONSULT-III.
The User mode is exclusively prepared for the customer (driver). This mode warns the driver of a system mal-
function through the operation of the “AIR BAG” warning lamp.
The Diagnosis mode allows the technician to locate and inspect the malfunctioning part.
The mode applications for the “AIR BAG” warning lamp and CONSULT-III are as follows:
HOW TO PERFORM TROUBLE DIAGNOSES FOR QUICK AND ACCURATE REPAIR
A good understanding of the malfunction conditions can make troubleshooting faster and more accurate.
In general, each customer feels differently about a malfunction. It is important to fully understand the symp-
toms or conditions for a customer complaint.
Information From Customer
WHAT - Vehicle model
WHEN - Date, Frequencies
WHERE - Road conditions
HOW - Operating conditions, Symptoms
Preliminary Check
Check that the following parts are in good order.
• Battery (Refer to SC-4, "
How to Handle Battery".)
• Fuses (Refer to SRS-10, "
Schematic".)
• System component-to-harness connections
WORK FLOW
User mode Diagnosis mode Display type
“AIR BAG” warning lamp X X ON-OFF operation
CONSULT-III — X Monitoring
STC-2
< SERVICE INFORMATION >[EPS]
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000001703869
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
Precaution Necessary for Steering Wheel Rotation After Battery Disconnect
INFOID:0000000001703870
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NVIS/IVIS (NISSAN/INFINITI
VEHICLE IMMOBILIZER SYSTEM - NATS).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NVIS/IVIS, an electrically controlled steering lock
mechanism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery power is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be
rotated.
4. Perform the necessary repair operation.
5. When the repair work is completed, return the ignition switch to the ″LOCK″ position before connecting
the battery cables. (At this time, the steering lock mechanism will engage.)
6. Perform a self-diagnosis check of all control units using CONSULT-III.
Service Notice or Precaution for EPS SystemINFOID:0000000001703871
CAUTION:
Check or confirm the following item when performing the trouble diagnosis.
STC-4
< SERVICE INFORMATION >[EPS]
EPS SYSTEM
EPS SYSTEM
System DescriptionINFOID:0000000001703872
EPS CONTROL UNIT
• EPS control unit performs an arithmetical operation on data, such
as steering wheel turning force (sensor signal) from the torque
sensor, vehicle speed signal, etc. Then it generates an optimum
assist torque to the EPS motor according to the driving condition.
• EPS control unit decreases the output to EPS motor while
extremely using the power steering function (e.g., full steering) for
protecting EPS motor and EPS control unit (Protect overload sta-
tus). While activating protect overload status, the assist torque
gradually decreases, and the steering wheel turning force
becomes heavy. The normal assist torque reactivates by not steer-
ing.
• In case of an error in the electrical system, the fail-safe function
stops output signals to the EPS motor. Then the previous state is changed to the manual steering state.
• Self-diagnosis can be done with CONSULT-III.
EPS MOTOR
EPS motor provides the assist torque by control signal from EPS control unit.
TORQUE SENSOR
Torque sensor detects the steering torque, and transmit the signal to
EPS control unit.
REDUCTION GEAR
Reduction gear increases the assist torque provided from EPS motor with worm gears, and outputs to the col-
umn shaft.
EPS WARNING LAMP
Turns ON when there is a malfunction in EPS system. It indicates that fail-safe mode is engaged and enters a
manual steering state (Control turning force steering wheel becomes heavy).
Also turns ON when ignition switch is turned ON, for purpose of lamp check. Turns OFF after the engine starts
if system is normal.
EPS Warning Lamp Indication
SGIA1647E
SGIA1648E
Condition EPS warning lamp
Lamp checkTurns ON when ignition switch is turned ON.
Turns OFF after engine start.
EPS system malfunctionON
Other than above (system normal) OFF
EPS SYSTEM
STC-5
< SERVICE INFORMATION >[EPS]
C
D
E
F
H
I
J
K
L
MA
B
STC
N
O
P
SchematicINFOID:0000000001703873
COMPONENTS FUNCTION DESCRIPTION
CAN CommunicationINFOID:0000000001703874
SYSTEM DESCRIPTION
CAN (Controller Area Network) is a serial communication line for real time application. It is an on-vehicle mul-
tiplex communication line with high data communication speed and excellent error detection ability. Many elec-
tronic control units are equipped onto a vehicle, and each control unit shares information and links with other
control units during operation (not independent). In CAN communication, control units are connected with 2
communication lines (CAN-H line, CAN-L line) allowing a high rate of information transmission with less wiring.
Each control unit transmits/receives data but selectively reads required data only.
For details, refer to LAN-23, "
CAN System Specification Chart".
WGIA0187E
Component parts Function
EPS control unit
(Electric power steering control unit)• Outputs optimum assist torque signal to EPS motor.
• Reduces output signals to EPS motor and protects EPS motor and EPS control unit when us-
ing power steering continuously and excessively.
• As a fail-safe function, turned off output signal to EPS motor and then enters a manual steer-
ing state, if malfunction is detected in EPS system.
EPS motor Products assist torque by control signal from EPS control unit.
Torque sensor Detects steering wheel turning force and outputs sensor signal to EPS control unit.
Reduction gear Increases motor-produced assist torque by worm gear and transmits it to column shaft.
EPS warning lamp Illuminates if malfunction is detected in electrical system of EPS system.
ECMTransmits the following signals via CAN communication to EPS control unit.
• Engine status signal
ABS actuator and electric unit (con-
trol unit) (With ABS)Transmits the following signals via CAN communication to EPS control unit.
• Vehicle speed signal
Combination meterTransmits the following signals via CAN communication to EPS control unit.
• Vehicle speed signal
TCM (Without ABS)Transmits the following signals via CAN communication to EPS control unit.
• Vehicle speed signal
WT-2
< SERVICE INFORMATION >
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000001703744
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
TROUBLE DIAGNOSES
WT-13
< SERVICE INFORMATION >
C
D
F
G
H
I
J
K
L
MA
B
WT
N
O
P
How to Perform Trouble Diagnosis for Quick and Accurate RepairINFOID:0000000001703759
INTRODUCTION
• Before troubleshooting, verify customer complaints.
• If a vehicle malfunction is difficult to reproduce, harnesses, harness connectors or terminals may be mal-
functioning. Hold and shake these parts to make sure they are securely connected.
• When using a circuit tester to measure voltage or resistance of each circuit, be careful not to damage or
deform connector terminals.
WORK FLOW
BCM
diagnostic test itemDiagnostic mode Description
Inspection by partWORK SUPPORTSupports inspections and adjustments. Commands are transmit-
ted to the BCM for setting the status suitable for required opera-
tion, input/output signals are received from the BCM and received
data is displayed.
DATA MONITOR Displays BCM input/output data in real time.
ACTIVE TESTOperation of electrical loads can be checked by sending drive sig-
nal to them.
SELF-DIAG RESULTS Displays BCM self-diagnosis results.
CAN DIAG SUPPORT MNTRThe result of transmit/receive diagnosis of CAN communication
can be read.
ECU PART NUMBER BCM part number can be read.
CONFIGURATION Performs BCM configuration read/write functions.