2008 Mercury Mountaineer navigation system

Symptoms Possible Cause Action
Error. Map DVD must
be loaded in order to
change language.
(Popup window)Map DVD is not in
DVD slot.Press OK, then load a
valid map DVD.
Navigation DVD error.
Installation failed.
Please install a valid
Navigation DVD.
(Popup window)The DVD mechanism
is unable to reproduce
the information in the
disc inserted in the
DVD slot.Eject the currently
loaded disc, and insert
the correct map DVD
in the DVD slot. Refer
toLoading and
Ejecting Navigation
Map DVDsin the
System Features
section.
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SYSTEM HELP
Please refer to the system Help Menu or system functional descriptions.
If additional help is required, please contact Ford Customer Service in
the US at 1 (800) 392–3673 and in Canada 1 (800) 565–3673.
MAP DATA DVD END-USER LICENSE TERMS
The data (“Data”) is provided for your personal, internal use only and
not for resale. It is protected by copyright, and is subject to the following
terms and conditions which are agreed to by you, on the one hand, and
(Licensee). (“Licensee”) and its licensors (including their licensors and
suppliers) on the other hand. Such licensors include NAVTEQ North
America, LLC. Without limiting the foregoing, you agree that NAVTEQ
North America, LLC shall have the right to enforce these Terms directly
against you.2004 NAVTEQ. All rights reserved. The Data for areas of
Canada includes information taken with permission from Canadian
authorities, including:Her Majesty the Queen in Right of Canada,
Queen’s Printer for Ontario,Canada Post Corporation, Geobase
.
TERMS AND CONDITIONS
Personal use only:You agree to use this Data together with your FLM
navigation system for solely personal, non commercial purposes for
which you were licensed, and not for service bureau, time-sharing or
other similar purposes. Accordingly, but subject to the restrictions set
forth in the following paragraphs, you may copy this Data only as
necessary for your personal use to (i) view it, and (ii) save it, provided
that you do not remove any copyright notices that appear and do not
modify the Data in any way. You agree not to otherwise reproduce copy,
modify, decompile, disassemble or reverse engineer any portion of this
Data, and may not transfer or distribute it in any form, for any purpose,
except to the extent permitted by mandatory laws.
Restrictions:Except where you have been specifically licensed to do so
by (Licensee), and without limiting the preceding paragraph, you may
not (a) use this Data with any products, systems, or applications
installed or otherwise connected to or in communication with vehicles,
capable of vehicle navigation, positioning, dispatch, real time route
guidance, fleet management or similar applications; or (b) with or in
communication with any positioning devices or any mobile or
wireless-connected electronic or computer devices, including without
limitation cellular phones, palmtop and handheld computers, pagers, and
personal digital assistants or PDAs.
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Entire agreement:These terms and conditions constitute the entire
agreement between (Licensee) (and its licensors, including their
licensors and suppliers) and you pertaining to the subject matter hereof,
and supersedes in their entirety any and all written or oral agreements
previously existing between us with respect to such subject matter.
Governing law:The above terms and conditions shall be governed by
the laws of the Illinois, without giving effect to (i) its conflict of laws
provisions, or (ii) the United Nations Convention for Contracts for the
International Sale of Goods, which is explicitly excluded. You agree to
submit to the jurisdiction of Illinois for any and all disputes, claims and
actions arising from or in connection with the Data provided to you
hereunder.
FCC COMPLIANCE
Changes or modifications not approved by Ford Lincoln Mercury could
void user’s authority to operate the equipment. This equipment has been
tested and found to comply with the limits with the Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to consult the dealer or an
experienced radio/TV technician for help.
PRINCIPLES OF NAVIGATION
The system directs the user based on information derived from global
positioning satellites, road maps stored on the DVD, sensors in the
vehicle and the desired destination. The system compiles all necessary
information to guide the user to the selected destination. Space satellites
broadcast information used to determine the vehicle’s current location.
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LIMITED GPS RECEPTION
System performance may be adversely affected if GPS reception is
interrupted or interference occurs over a distance of several miles. The
following are possible causes for GPS reception being interrupted. If the
vehicle is:
•In multi-story parking garages
•In tunnels and under bridges
•Inside or in between buildings
•By forests or tree-lined avenues
•In heavy rain showers and thunderstorms
•In valleys and in mountainous regions
•Roads under cliffs
Ensure that you do not have any metal objects on the dashboard and
that if your windows are tinted, they use non-metal tinting instead of
metal oxide tinting. Both of these factors can also interrupt GPS
reception.
If the vehicle has been parked for a long period of time, the navigation
function may be temporarily unresponsive. The navigation system will
operate reliably again once GPS reception is available for a few minutes.
SYSTEM LIMITATIONS
Cold temperature start:When operating the system below 32° F
(0°C), the display screen requires a 2–3 minutes warm-up time to
achieve maximum brightness.
Other conditions:When calculating a route, the system doesn’t take
into consideration any of the following conditions:
•Traffic Conditions
•Weather Conditions
•Driving Habits
•Construction Zones
•New Roads
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CLEANING THE NAVIGATION DISPLAY SCREEN
Do not spray cleaning fluid directly onto the navigation display screen as
this may cause damage. Instead, spray the cleaning fluid onto a soft cloth
and gently wipe the screen and unit. Use only rubbing alcohol-based
cleaners (i.e. methyl alcohol) or a damp clean cloth.
Do notclean any part of the screen or system with acid cleaners, alkali
cleaners, benzene cleaners, paint thinner or any other solvent.
Do notspill liquids of any kind into the unit.
GLOSSARY
COMP:Compression
DEST:Destination
DSP:Digital Signal Processing
ETA :Estimated Time of Arrival
FCC:Federal Communications Commission
GPS:Global Positioning System
MAP/NAVIGATION DVD:The disc containing a map database to
operate the navigation system.
POI:Point(s) Of Interest
PROV:Province
PTY:Program Type
RDS:Radio Data System
SCV:Speed Compensated Volume
SMART SPELLER:Feature that provides a number of available
candidates matching partial input entered by the user.
SR:Satellite Radio
TOUCH SCREEN:A touch-sensitive screen that lets the user make
choices by touching icons or graphical buttons on the screen.
WAYPOINT:An intermediate stop or destination before the final
destination.
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•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
•Voice recognition performance is not 100% and is meant to be a
secondary convenience control. SYNC can always be operated through
the navigation and steering wheel controls.
At any time, you may say these commands to change modes:
•Phone•Voice settings
•Cancel•Help
Phone:Say to access hands-free phone mode.
Voice Settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ’help’ request is always available.
Cancel:Say to cancel the requested action.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
•Interaction mode advanced•Interaction mode standard
•Confirmation prompts on•Confirmation prompts off
•Media candidate lists on•Media candidate lists off
•Phone candidate lists on•Phone candidate lists off
Interaction mode standard/advanced:Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off:Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request.Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
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SYNC (if equipped)
94SeeEnd User License Agreementat the end of this book

Phone/media candidate lists on/off:Candidate lists are a list of
possible results from your voice commands. These occur when SYNC has
equal confidence of several possible results from your voice command.
For voice commands available in SYNC phone mode, refer toVoice
commands in phone modein the Phone chapter.
For voice commands available in SYNC media mode, refer toVoice
commands in media modein the Media chapter.
Using SYNC voice commands with your navigation system
When Voice recognition (VR) is activated, the following icons will appear
in the status bar.
VR State VR Icon
Main Menu
Audio system
Navigation
Voice Preferences
Display
VR Recognition Failure
VR Session Successful Completion
VR Session Unsuccessful Termination
Listening
SYNC Phone
SYNC media
For the best system performance, please adhere to the following:
•The interior of the vehicle needs to be as quiet as possible. Wind noise
from open windows, road vibrations, and radio volume may prevent
the system from correctly recognizing voice commands.
•Wait until the tone sounds after pressing the push to talk button
before speaking a command.
•Speak naturally without large pauses in between words.
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•Please realize voice recognition performance is not 100% and varies by
user. The voice recognition system is meant to be a secondary
convenience control and if it doesn’t operate optimally, you can still
operate your navigation system via the touch screen and hard buttons.
To speak voice commands:
1. Push the VOICE or
button on the steering wheel. A tone will
sound.
2. The system will say, “Main menu” and the ‘Listening’ icon (
) will
appear in the status bar.
3. Say “Phone” to access SYNC’s phone features or say “User Device” to
access SYNC’s media features. Depending on your choice, SYNC will say
“Phone” or “USB”, “Please say a command”. A tone will sound signifying
SYNC is ready for your response.
4. ‘Listening’ and
will appear in the status bar and the system
waits for your response.
5. If the system is not confident that it recognized your command, it will
ask for a confirmation of yes or no.
6. If the system does not recognize your command, the voice failed
icon
will be displayed in the status bar. The system will give you a
short list of commands you can say. Say the command again. If the
system doesn’t recognize the repeated command, the system will say,
“Please say a command, help or cancel”.
7. If the system does not recognize your command a second time, the
system will say, “I didn’t understand you, please try again.”
8. Once confirmation / recognition takes place, the voice success
icon
is displayed, the system will speak the next level of available
commands, a tone will sound, and the appropriate voice menu name and
icon will be displayed.
9. If the voice session is not complete, the system will then speak the
next set of available voice commands, a tone will sound, and the system
will display ‘Listening’
and again, waits for a response.
10. This sequence of events occurs until the voice recognition session is
complete.
2008(nv1)
Supplement
USA(fus)
SYNC (if equipped)
96SeeEnd User License Agreementat the end of this book