2008 Mercury Mountaineer ESP

SYNC VOICE RECOGNITION FEATURE
SYNC is equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
•When you access the help feature.
•When the VR system does not understand your request
•When a VR session is completed successfully
•When a VR session is ended unsuccessfully
•When a speed dependent feature has been accessed
•When a new device is connected
SYNC has five different audible tones that will play depending on the
circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
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If the system has a low confidence level of what was asked, it will
prompt you to try again or ask for help.
Note:Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
•(initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Search Artist John”. If
the system has a similar confidence level for two possible options, it may
respond with:
•(initial tone) “Say 1 after the tone to search John Doe. Say 2 after the
tone to search Johnny Doe.” (listen tone)
Using voice commands with your SYNC system
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone, signaling that the system is ready to accept your command. Any
command spoken prior to the beep will not register with the system.
Speak the command clearly to ensure that the system is able to
recognize and perform the desired function.
For the best system performance:
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows, road vibrations, and radio volume may
prevent the system from correctly recognizing voice commands.
•Wait until the tone sounds after pressing the push to talk button
before speaking a command.
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•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
•Voice recognition performance is not 100% and is meant to be a
secondary convenience control. SYNC can always be operated through
the navigation and steering wheel controls.
At any time, you may say these commands to change modes:
•Phone•Voice settings
•Cancel•Help
Phone:Say to access hands-free phone mode.
Voice Settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ’help’ request is always available.
Cancel:Say to cancel the requested action.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
•Interaction mode advanced•Interaction mode standard
•Confirmation prompts on•Confirmation prompts off
•Media candidate lists on•Media candidate lists off
•Phone candidate lists on•Phone candidate lists off
Interaction mode standard/advanced:Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off:Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request.Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
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•Please realize voice recognition performance is not 100% and varies by
user. The voice recognition system is meant to be a secondary
convenience control and if it doesn’t operate optimally, you can still
operate your navigation system via the touch screen and hard buttons.
To speak voice commands:
1. Push the VOICE or
button on the steering wheel. A tone will
sound.
2. The system will say, “Main menu” and the ‘Listening’ icon (
) will
appear in the status bar.
3. Say “Phone” to access SYNC’s phone features or say “User Device” to
access SYNC’s media features. Depending on your choice, SYNC will say
“Phone” or “USB”, “Please say a command”. A tone will sound signifying
SYNC is ready for your response.
4. ‘Listening’ and
will appear in the status bar and the system
waits for your response.
5. If the system is not confident that it recognized your command, it will
ask for a confirmation of yes or no.
6. If the system does not recognize your command, the voice failed
icon
will be displayed in the status bar. The system will give you a
short list of commands you can say. Say the command again. If the
system doesn’t recognize the repeated command, the system will say,
“Please say a command, help or cancel”.
7. If the system does not recognize your command a second time, the
system will say, “I didn’t understand you, please try again.”
8. Once confirmation / recognition takes place, the voice success
icon
is displayed, the system will speak the next level of available
commands, a tone will sound, and the appropriate voice menu name and
icon will be displayed.
9. If the voice session is not complete, the system will then speak the
next set of available voice commands, a tone will sound, and the system
will display ‘Listening’
and again, waits for a response.
10. This sequence of events occurs until the voice recognition session is
complete.
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QUICK START — HOW TO GET GOING
Driving while distracted can result in loss of vehicle control,
accident and injury. Ford strongly recommends that drivers use
extreme caution when using any device that may take their focus off
the road. The drivers primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
Pairing your phone through your navigation system
Note:This is a speed dependent feature and will not work if your
vehicle is traveling at speeds greater than 3 mph (4.82 km/h).
The first thing you will need to do to get going is to pair your
Bluetooth
enabled cellular phone with SYNC.
1. Press PHONE on the navigation bezel.
2. The screen will read NO PHONE
CONNECTED. Press SETTINGS to
go to the SETTINGS tab.
3. Press ADD.
4. IfBluetoothis on, SYNC will
begin the pairing process between
yourBluetoothenabled phone or
device and SYNC.
Note:Please refer to your phone’s user guide for specific pairing
instructions.
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SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL
After you have connected yourBluetoothenabled cellular phone and
downloaded your phone book/call history, SYNC allows you to save 10
frequently called numbers for quick access.
1. Press PHONE on the navigation
bezel.
2. Press the PHONE BOOK or CALL
HISTORY tab.
3. Select the phone number or the
contact you wish to save to the
Quick Dial screen.
4. Press SAVE.
5. Select the Quick Dial location in
which you wish to store the contact.
6. Press SET/REPLACE at the
bottom of the screen to save the
contact’s number to the chosen
Quick Dial location.
The system will confirm when the
number of the contact is
successfully stored.
Using Quick Dial numbers
1. Press PHONE on the navigation bezel.
2. Select the QUICK DIAL tab to
access saved numbers. The icon to
the right of the contact’s name will
identify the location of the
respective contact (i.e. home, work,
cell, etc). The number to the left of
the name will identify the Quick
Save location.
Note:The location icon is a phone dependent feature.
3. Select the desired contact to initiate a call.
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•Provider
•Prompts On/Off
•Factory Defaults
•Master Reset
•Install
•System Information
Turning Bluetooth on/off
TurningBluetoothOFF will turn off access to all features to all SYNC
Bluetoothrelated features (i.e., text messaging, hands-free calling,
Bluetoothmedia streaming). Any incoming text or phone messages will
go into their respective missed folders.
To access:
1. Press PHONE on the navigation bezel.
2. Select the SETTINGS tab.
3. Press ADVANCED.
4. Select ‘Bluetooth On/Off’.
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Turning the text message notification on/off
You can choose to turn SYNC’s text message notification on or off. To
access:
1. Press PHONE on the navigation bezel.
2. Select the SETTINGS tab.
3. Press ADVANCED.
4. Select ‘Txt Msg Notification’ and
turn the feature on or off.
Press YES to turn text message
notification on. With notifications
turned on, an audible tone sounds
during an incoming text message
and response options appear in the
display (i.e., view the message, have
the system read the message aloud,
dial the person sending the message
or cancel).
Press NO to turn text notifications off. With notifications turned off, you
will not be notified by a tone and the incoming text message will not
appear on screen.
Selecting automatic downloading
If you choose, SYNC will automatically download your phone book and
call history from your connectedBluetoothenabled cellular phone upon
every connection cycle. This automatic download will overwrite your
existing phone book and call history stored in SYNC.
To access:
1. Press PHONE on the navigation bezel.
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