Page 98 of 164

•Please realize voice recognition performance is not 100% and varies by
user. The voice recognition system is meant to be a secondary
convenience control and if it doesn’t operate optimally, you can still
operate your navigation system via the touch screen and hard buttons.
To speak voice commands:
1. Push the VOICE or
button on the steering wheel. A tone will
sound.
2. The system will say, “Main menu” and the ‘Listening’ icon (
) will
appear in the status bar.
3. Say “Phone” to access SYNC’s phone features or say “User Device” to
access SYNC’s media features. Depending on your choice, SYNC will say
“Phone” or “USB”, “Please say a command”. A tone will sound signifying
SYNC is ready for your response.
4. ‘Listening’ and
will appear in the status bar and the system
waits for your response.
5. If the system is not confident that it recognized your command, it will
ask for a confirmation of yes or no.
6. If the system does not recognize your command, the voice failed
icon
will be displayed in the status bar. The system will give you a
short list of commands you can say. Say the command again. If the
system doesn’t recognize the repeated command, the system will say,
“Please say a command, help or cancel”.
7. If the system does not recognize your command a second time, the
system will say, “I didn’t understand you, please try again.”
8. Once confirmation / recognition takes place, the voice success
icon
is displayed, the system will speak the next level of available
commands, a tone will sound, and the appropriate voice menu name and
icon will be displayed.
9. If the voice session is not complete, the system will then speak the
next set of available voice commands, a tone will sound, and the system
will display ‘Listening’
and again, waits for a response.
10. This sequence of events occurs until the voice recognition session is
complete.
2008(nv1)
Supplement
USA(fus)
SYNC (if equipped)
96SeeEnd User License Agreementat the end of this book
Page 99 of 164

QUICK REFERENCE CHART
SYNC works with your navigation system, DVD system (if equipped),
voice commands and also through your steering wheel controls. Below is
a listing of the functions of your steering wheel controls and navigation
bezel controls when using SYNC.
Navigation
bezel controlSteering wheel
controlFunction
N/A
Press to answer an incoming call.
Press to send a call or text message.
Press and hold to end a call.
Press it initiate a redial.
N/A VOICE
Press to activate Voice Recognition.
Press and hold to end an active
voice session.
Refer to theSYNC Voice
recognition featurefor further
information.
SEEK,
,
Press to access the previous/next
track.
N/A OK Press to confirm your selection.
MEDIA N/A Press to access all available media
sources in your vehicle, including
SYNC MEDIA. For further
information, theSYNC media
featureschapter.
PHONE N/A Press to access SYNC PHONE
features.
2008(nv1)
Supplement
USA(fus)
SYNC (if equipped)
97SeeEnd User License Agreementat the end of this book
Page 152 of 164

SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION
AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN
EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00).
•THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY
EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.
END USER NOTICE
MICROSOFTWINDOWSMOBILE FOR AUTOMOTIVE IMPORTANT
SAFETY INFORMATION
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
Operating certain parts of this system while driving can distract
your attention away from the road, and possibly cause an
accident or other serious consequences. Do not change system settings
or enter data non-verbally (using your hands) while driving. Stop the
vehicle in a safe and legal manner before attempting these operations.
This is important since while setting up or changing some functions
you might be required to distract your attention away from the road
and remove your hands from the wheel.
2008(nv1)
Supplement
USA(fus)
SYNC End user license agreement
150
Page 153 of 164

General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
Distraction Hazard
Any navigation features may require manual (non-verbal) setup.
Attempting to perform such set-up or insert data while driving can
seriously distract your attention and could cause an accident or other
serious consequences. Stop the vehicle in a safe and legal manner before
attempting these operations.
2008(nv1)
Supplement
USA(fus)
SYNC End user license agreement
151