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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the authorized dealer could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealer to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
•Your telephone number (home and business)
•The name of the authorized dealer and the city where the authorized
dealer is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish
to contact the Better Business Bureau (BBB) AUTO LINE program (U.S.
only).
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Customer Assistance
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1–800–392–3673.
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Roof rail cross bars
Trailer hitch drawbars, wiring harnesses and accessories
TripTunes™ Advanced portable audio connection
Peace of mind
Mobile-Ease™ hands-free communication system
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Accessories
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A
Accessory delay ........................102
AdvanceTrac ..............................255
Air cleaner filter ...............356–358
Air conditioning ..........................79
Airbag supplemental restraint
system ................181–182, 190, 192
and child safety seats ............183
description ..............182, 190, 192
disposal ....................................195
driver airbag ............184, 191, 193
indicator light .................190, 195
operation .................184, 191, 193
passenger airbag .....184, 191, 193
side airbag ...............................190
All Wheel Drive (AWD),
driving off road .........................270
Ambulance packages ....................8
Antifreeze
(see Engine coolant) ................336
Anti-lock brake system
(see Brakes) ..............................253
Anti-theft system ......................148
Audio system
(see Radio) ......................20, 24, 32
Automatic transmission
driving an automatic
overdrive .........................262, 265
fluid, adding ............................354
fluid, checking ........................354
fluid, refill capacities ..............359
fluid, specification ..................359
Auxiliary input jack (Line in) ....40
Auxiliary power point ...............100
Axle
lubricant specifications ..........359refill capacities ........................359
B
Battery .......................................334
acid, treating emergencies .....334
jumping a disabled battery ....300
maintenance-free ....................334
replacement, specifications ...358
servicing ..................................334
Belt-Minder.............................176
Booster seats .............................197
Brakes ........................................252
anti-lock ...................................253
anti-lock brake system (ABS)
warning light ...........................253
fluid, checking and adding ....354
fluid, refill capacities ..............359
fluid, specifications .................359
lubricant specifications ..........359
parking ....................................254
shift interlock ..........................260
C
Calculating load ........................239
Capacities for refilling fluids ....359
Cargo cover ...............................132
Cargo management system ......132
Cell phone use ..............................8
Changing a tire .........................290
Child safety restraints ..............196
child safety belts ....................196
Child safety seats ......................201
attaching with tether straps ..205
in front seat ............................202
in rear seat ..............................202
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Index
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