USING THE QUICK DIAL FEATURE
SYNC allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note:This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset:When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note:Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
To access/call numbers stored in the Quick Dial:
1. Press
to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or press the respective memory preset
again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following commands are available:
•PRIVACY ON/OFF
•HOLD ON/OFF
•ENTER TONES
•JOIN ON/OFF(Available when you have two active calls)
•PHONE BOOK
•CALL HISTORY
•RETURN
Refer to the following sections for further information.
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Using privacy mode
SYNC allows you to easily switch a call from an active hands-free
environment to yourBluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note:To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
2. Scroll repeatedly until PRIVACY appears in the radio display.
3. Press OK. The radio display will read PRIVACY ON/PRIVACY OFF?
4. Press OK to activate privacy mode. The radio display will read IN
PRIVACY and the system will transfer the call to yourBluetoothenabled
cellular phone.
Note:Some phones will disconnect from SYNC and transfer the active
call directly to the connected phone.
Putting a call on/off hold
You can put an active phone call on hold to have a private conversation
within the vehicle cabin, or to answer another incoming call. To put an
active call on hold:
Note:To scroll, press
SEEKor/.
1. Press MENU. The display will read CALL MENU.
2. Scroll repeatedly until HOLD appears in the radio display.
3. Press OK. The display will read HOLD ON/OFF.
4. Press OK when the desired selection appears in the radio display.
Note:If you are putting the current call on hold to answer another call,
press
to answer the incoming call. Each subsequent press ofwill
put the active call on hold and reactivate the call on hold.
Enter tones
While in an active call, SYNC allows you to enter tones (i.e. entering
numbers for passwords), using the radio display.
Note:To scroll, press
SEEKor/.
1. When on an active call, press MENU.
2. Scroll repeatedly until ENTER TONES appears in the radio display.
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3. Press OK.
4. Scroll repeatedly until the desired number appears in the radio
display.
5. Press OK. An audible tone will sound as confirmation. Repeat the
process as many times as necessary.
Joining two calls (multiparty /conference call)
To join two separate calls and speak to both through SYNC:
Note:To scroll, press
SEEKor/.
1. When on an active call, press
. This will put your first call on hold
and generate a dial tone indicating the system is waiting for the second
number.
2. Place the second call by accessing the contact information through
SYNC or by using voice recognition and saying the contact name or
number and placing the call.
3. Once you are actively in the second call, press MENU. CALL MENU
will appear.
4. Scroll repeatedly until JOIN CALLS appears in the radio display.
5. Press OK. The display will read JOIN CALLS?
6. Press OK to confirm. The system will join both calls into one and you
will be able to speak to both parties at the same time. The radio display
will indicate that your conference call is active.
Note:SYNC supports a maximum of three callers on a
multiparty/conference call.
Accessing your call history and phone book during an active call
Note:Accessing your phone book is a speed dependent feature. The
vehicle must be moving less than 3 mph (4.82 km/h) to use this feature.
You can access your call history and phone book while on an active call.
Note:To scroll, press
SEEKor/.
1. Press MENU. The display will read CALL MENU.
2. Scroll repeatedly until CALL HISTORY / PHONEBOOK appears in the
display.
3. Press OK. The system will take you to the chosen menu item.
Refer toCall HistoryandAccessing Your Phone Bookfor further
details on making selections in those menus.
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HOW SYNC INTERACTS WITH YOUR BLUETOOTH ENABLED
CELLULAR PHONE
While SYNC has a variety of features, many of them are dependent on
your device’s functionality. To ensure that you have a compatible device
or to check which features are compatible with SYNC, please check your
device’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNC works in
conjunction with yourBluetoothenabled cellular phone to offer many
options within SYNC’s PHONE MENU.
Press
to access the following items when you are not in an active
call:
PHONE MENU
Note:PHONE MENU will appear briefly to indicate that you are in the
PHONE MENU.
•PHONE REDIAL
•CALL HISTORY
•PHONE BOOK
•TEXT MESSAGE
•PHONE SETTINGS
•APPLICATIONS(if available)
•SYSTEM SETTINGS
•EXIT PHONE
PHONE REDIAL
Phone redial will prompt your cellular phone withBluetoothwireless
technology to redial the last number called (if available).
Note:To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. PHONE REDIAL will appear in the radio display.
3. Press OK to confirm the selection.
4. The display will read REDIAL? Press OK to confirm. The radio display
will read REDIALING....asitisplacing the call.
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CALL HISTORY
Note:This is a phone dependent feature. If your phone doesn’t support
downloading call history viaBluetooth, SYNC will keep track of calls
made with SYNC.
You can access any previously dialed, received or missed calls while your
Bluetoothenabled phone has been connected to SYNC.
Note:To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until CALL HISTORY appears in the radio display.
3. Press OK to confirm the selection and enter the CALL HISTORY menu.
4. Scroll repeatedly to cycle through INCOMING, OUTGOING or MISSED.
5. Press OK when the desired selection appears in the radio display.
6. Scroll repeatedly to cycle through the desired calls.
7. Press OK or
to call the desired selection.
Note:SYNC will attempt to automatically re-download your phone
book/call history each time your phone connects to SYNC (if the auto
download feature is on and if yourBluetoothenabled cellular phone
supports this feature).
ACCESSING YOUR PHONE BOOK
Note:This is a phone dependent feature.
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (4.82 km/h) to browse your phone book. However, if
your phone supports phone book downloads, you can access your
contacts at any time by pressing VOICE or
and saying the contact’s
name.
When you pair your phone with SYNC, you can choose to download your
cellular phone book. SYNC can support downloading up to approximately
2,000 entries perBluetoothenabled phone.
Note:To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until PHONE BOOK appears in the radio display.
3. Press OK to confirm the selection. If there are fewer than 255 listings,
SYNC will list them alphabetically in flat file mode. If there are more
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than 255 entries listed, SYNC will organize them into quick select
alphabetical categories (i.e. AAAAA-MMMMM and MMMMN — ZZZZZ).
The number of categories will vary depending on the number of entries
downloaded.
4. If there are more than 255 entries, scroll repeatedly to cycle through
these categories until the desired category appears in the radio display.
5. Press OK to confirm.
6. Scroll repeatedly to cycle through the desired contact.
7. Once the desired entry is reached, press OK or
to call the entry.
For further information, refer toModifying your phone book.
Note:If the auto download feature is on, SYNC will automatically
re-download your phone book/call history every time yourBluetooth
enabled cellular phone connects to SYNC.
TEXT MESSAGING
Note:Downloading and sending text messages viaBluetoothis a phone
dependent feature.
To access the text messaging menu:
Note:To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNC detects that your
Bluetoothenabled cellular phone does not support downloading text
messaging viaBluetooth, UNSUPPORTED will appear in the radio display
and SYNC will return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Press OK to have SYNC read your message back to you.
6. Scroll repeatedly to cycle through:
•SEND NEW MSG
•DOWNLOAD MSG
•DELETE ALL
•RETURN
7. Once your desired selection appears on the screen, press OK to
confirm your selection. Refer to the following specific section(s) for
further details on these options.
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Sending new text messages
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (4.82 km/h) to use this feature.
SYNC allows you to send new text messages using a predefined set of 15
messages. To access and choose from these messages:
Note:To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNC detects that your
Bluetoothenabled cellular phone does not support downloading text
messaging viaBluetooth, UNSUPPORTED will appear in the radio display
and SYNC will return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Scroll repeatedly until SEND NEW MSG appears in the radio display.
6. Press OK to confirm. SYNC will now allow you to cycle through the
list.
7. Scroll repeatedly to cycle through the following predefined messages:
•Can’t talk right now•Call me
•Call U later•C U in 10 minutes
•C U in 20 minutes•Ye s
•No•Why?
•Thanks•Where r you?
•I need more directions•I love you
•Too funny•Can’t wait to see you
•I’m stuck in traffic
Note:Your text messages may vary depending on your audio system.
For example, your system may have the text message ‘B there in 5
minutes’ instead of ‘C U in 5 minutes’.
8. When the desired listing appears on the screen, press OK to confirm
the selection. Once you know the message you want to send, you will
now select to whom you are sending the message.
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9. Scroll repeatedly to cycle through:
PHONE BOOK :Allows you to select a name within your phone book to
send the message.
CALL HISTORY:Allows you to select from your recent calls.
ENTER NUMBER:Allows you to audibly enter phone numbers.
10. When the desired selection appears in the radio display, press OK to
confirm and scroll to cycle through the selections to reach the desired
phone number.
11. The display will read SEND MESSAGE? Press OK to confirm. SYNC
will take you back to your inbox.
Note:Each text message sent by SYNC will be followed by the
signature: “This message was sent from my __”. The message will say
either Ford, Lincoln or Mercury, depending on your vehicle.
Downloading your unread text messages
If your phone supports downloading text messages viaBluetoothwireless
technology, you can download your unread text messages to SYNC.
Note:SYNC does not download read text messages from your phone.
Note:Once the messages are downloaded, they will be noted as ‘read’ in
yourBluetoothenabled cellular phone.
Note:To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK on your audio system to confirm the selection. INBOX XX
will appear in the display showing the number of messages in your inbox.
4. Scroll repeatedly until DOWNLOAD MSG appears in the radio display.
5. Press OK to confirm your selection. The radio display will read
DOWNLOADING MESSAGES.
6. Once the downloaded text messages have been retrieved, SYNC will
take you into your inbox.
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