262 Controls in detail
Useful features
Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
267 Controls in detail
Useful features
Information button¡
The Information button¡ is located in
the center armrest storage/telephone*
compartment (
page 253).
1Information button
Open the storage/telephone* com-
partment (
page 253).
Press and hold button 1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and
the occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
iThe indicator lamp in the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on ignition
(together with the SOS button and the
Information button¡).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call Failed appears in the
multifunction display.
Roadside Assistance calls can be terminated
using the buttont on the multifunction
steering wheel or the respective button for
ending a telephone call on the audio system or
COMAND* head unit.
268 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside
Assistance button•).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call Failed appears in the
multifunction display.
Information calls can be terminated using the
button
t on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or COMAND*
head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center
and have the system checked or contact the
Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative, except
Roadside Assistance and Information calls,
which can also be terminated by pressing the
tbutton on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
276 Controls in detail
Useful features
Heated steering wheel*
(SLK 280, SLK 350, Canada only)
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is located on the lower left-hand
side of the steering wheel.
1Switching on
2Indicator lamp
3Switching offSwitching onSwitch on the ignition (page 37).
Turn switch at tip of stalk in direction of
arrow1 and release it.
The steering wheel is heated. Indicator
lamp2 comes on.Switching off
Turn switch at tip of stalk in direction of
arrow3 and release it.
The steering wheel heating is switched
off. Indicator lamp2 goes out.
iThe steering wheel heating is temporarily
suspended while indicator lamp2 remains on
when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
iIndicator lamp2 flashes or switches off in
case of
power surge or undervoltage
steering wheel heating malfunction
iThe steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch.
280 Operation
Driving instructions
Power assistanceBrakes
To help prevent brake disc corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components
or salty road conditions, the first braking ac-
tion may be somewhat reduced and in-
creased pedal pressure may be necessary to
obtain expected braking effect. Maintain a
safe distance from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Because the ESP® operates automatically,
the engine must be turned off (SmartKey in
starter switch position0 or1) when
the parking brake is being tested on a brake
test dynamometer
the vehicle is being towed with the front axle
raised
Active braking action through the ESP
® may
otherwise seriously damage the brake system.
286 Operation
Driving instructions
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever* to positionN or
declutch in case of manual transmission.
Try to keep the vehicle under control by
corrective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal brake effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
For more information, see “Winter driving”
(
page 335).
iFor information on driving with snow chains,
see “Snow chains” (
page 336).
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.
Warning!G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter the vehicle
interior, resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the
vehicle not facing the wind.
Warning!G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice.
296 Operation
Engine compartment
Engine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when
the vehicle is new
the vehicle is driven frequently at
higher engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.Checking engine oil level with the
control system (SLK 55 AMG only)
When checking the oil level
the vehicle must be parked on level
ground.
with the engine at operating tempera-
ture, the vehicle must have been sta-
tionary for at least 5 minutes with the
engine turned off.
with the engine not at operating tem-
perature, the vehicle must have been
stationary for at least 30 minutes with
the engine turned off.To check the engine oil level via the
multifunction display, do the following:
Switch on the ignition (page 37).
The standard display appears in the
multifunction display (
page 127).
Press buttonk orj on the mul-
tifunction steering wheel repeatedly
until the following message appears in
the multifunction display (
page 122):
!Do not use any special lubricant additives,
as these may damage the drive assemblies.
Using special additives not approved by
Mercedes-Benz may cause damage not covered
by the Mercedes-Benz Limited Warranty.
More information on this subject is available at
any authorized Mercedes-Benz Center.
297 Operation
Engine compartment
One of the following messages will
subsequently appear in the multifunc-
tion display:
Engine Oil Level
OK
Add 1.0 qt. (Canada: 1.0 liter)
to reach max. oil level.
Add 1.5 qts. (Canada:
1.5 liters)
to reach max. oil level.
Add 2.0 qts. (Canada:
2.0 liters)
to reach max. oil level.
If necessary, add engine oil.
For adding engine oil, see “Adding
engine oil” (
page 299).
For more information on engine oil, see
“Fuels, coolants, lubricants, etc.”
(
page 451).Other display messages
If the ignition is not switched on, the fol-
lowing message will appear:
Turn on ignition
to see engine oil level
.
Switch on the ignition (page 37).
If you see the message:
Observe
Waiting Time
If engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
If engine is not at operating tempera-
ture yet, you must wait 30 minutes
before checking oil.If you see the message:
Cannot check engine oil level
with engine on.
Turn off the engine.
If the engine is at operating tempera-
ture, wait 5 minutes before checking
oil.
If the engine is not at operating
temperature yet, you must wait
30 minutes before checking oil.
iIf you want to interrupt the checking
procedure, press buttonk orj on the
multifunction steering wheel (
page 122).
iIf you want to interrupt the checking
procedure, press buttonk orj on the
multifunction steering wheel (
page 122).