557 Operation
Tires and wheels
Certification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(
page 557) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross Vehi-
cle Weight Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for either the
front or rear axle. You can obtain the
GVWR and GAWR from the certification la-
bel. The certification label can be found on
the driver’s door B-pillar, see “Technical
data” (
page 712).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 557) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if ap-
plicable, trailer fully loaded) weighed on a
suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is 10% of
the trailer weight and everything loaded in
it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.
587 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.
To protect the filter system, switch the
automatic climate control to air recir-
culation mode (
page 474).
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
!Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.
!Make sure that the windshield wiper switch
is set to0 (
page 381). Otherwise, e.g. the rain
sensor could activate and cause the wipers to
move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent dam-
age to the mirrors.
597 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses
668 Practical hints
Where will I find ...?
First aid kit
The first aid kit is located in the storage
compartment under the front passenger
seat.
1Tab
2Cover
Pull tab1 upward.
Fold the covering forward in the direc-
tion of arrow.
Remove the first aid kit.
Vehicle jack, vehicle tool kit, luggage
bowl, Minispare wheel
The vehicle jack, Minispare wheel, the ve-
hicle tools, and the luggage bowl are
stored in the compartment underneath the
trunk floor.
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
You can now remove the tools and ac-
cessories.The vehicle tool kit includes:
Towing eye bolt
Wheel wrench with socket wrench
Alignment bolt
Pair of gloves
Fuse extractor1
Fuse chart for the main fuse box
Spare fuses1
Collapsible wheel chock
Release tool for mechanically releasing
the electronic parking brake
The spare wheel bolts are fixed at the
Minispare wheel.
!Always keep the storage compartment un-
der the front passenger seat closed while the ve-
hicle is in motion.
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.
!To prevent damage, always disengage trunk
floor handle from trunk lid and lower trunk floor
before closing the trunk.
1Depending on vehicle production date.
675 Practical hints
Resetting activated head restraints
Resetting activated head restraints
If the active head restraints (front seats)
have been triggered in an accident, the ac-
tive head restraints must be reset. Other-
wise, the active head restraints cannot
offer any additional protection in the event
of another rear-end collision.
You can tell that the head restraints have
been triggered when they have been
moved forward and cannot be adjusted.
Take reset tool1 out of the
Mercedes-Benz vehicle literature
pouch.
Guide reset tool1 into center of head
restraint between head restraint cush-
ion and rear head restraint cover.
Press reset tool1 forward in direction
of arrow.
Press reset tool downward until you
hear the head restraint release
mechanism audibly engage.
Pull out reset tool1.
Firmly press head restraint cushion
backward towards the rear of the vehi-
cle until it engages.
Repeat this procedure on the active
head restraints for second head re-
straint.
For information on active head restraints,
see “Active head restraints” (
page 55).
For information on head restraint adjust-
ment, see “Head restraints” (
page 353).
iFor your convenience, we recommend that
you have this work carried out by an authorized
Mercedes-Benz Center.
You will find the reset tool for manually operating
the head restraints in the Mercedes-Benz vehicle
literature pouch.
Warning!G
For safety reasons, have the active head
restraints checked by an authorized
Mercedes-Benz Center after a rear-end
collision.
Warning!G
When pushing back the head restraint cush-
ion, take care that your fingers do not be-
come caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
!Be careful not to damage upholstery.
692 Practical hints
Batteries
Your vehicle is equipped with two batter-
ies:
The starter battery, located in the en-
gine compartment
The battery for electrical consumers
(consumer battery), located in the
trunk
The batteries should always be sufficiently
charged in order to achieve its rated ser-
vice life. Refer to Maintenance Booklet for
battery maintenance intervals.
If you use your vehicle mostly for short-dis-
tance trips, you will need to have the bat-
tery charge checked more frequently.
When replacing the batteries, always use
batteries approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, consult an
authorized Mercedes-Benz Center about
steps you need to observe.Batteries contain materials that can harm
the environment if disposed of improperly.
Large 12-volt storage batteries contain
lead. Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
!Do not tow-start the vehicle.
Warning!G
Observe all safety instructions and precau-
tions when handling automotive batteries.
Risk of explosion.
Fire, open flames and smoking
are prohibited when handling
batteries. Avoid creating sparks.
Battery acid is caustic. Do not
allow it to come into contact
with skin, eyes or clothing.
Wear suitable protective cloth-
ing, especially gloves, apron and
faceguard.
Wear eye protection.
Rinse any acid spills immediate-
ly with clear water. Contact a
physician if necessary.
Keep children away.
Follow the instructions in this
Operator’s Manual.
697 Practical hints
Jump starting
Jump starting
If the starter battery is discharged, the en-
gine can be started with jumper cables and
the battery of another vehicle. Observe the
following:
Jump starting should only be performed
when the engine and catalytic convert-
er are cold.
Do not start the engine if the battery is
frozen. Let the battery thaw out first.
Only use 12-volt battery to jump start
your vehicle. Jump starting with a high-
er voltage battery could damage the ve-
hicle’s electrical system, which will not
be covered by the Mercedes-Benz Lim-
ited Warranty.
Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.
Always make sure that the jumper ca-
bles are not on or near pulleys, fans or
other parts that move when an engine
is started or running.
Warning!G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!Do not tow-start the vehicle.
!Jump starting should only be performed on
the starter battery installed in the engine com-
partment.
Avoid repeated and lengthy starting attempts.
Do not attempt to start the engine using a bat-
tery quick charge unit.
If engine does not run after several unsuccessful
starting attempts, have it checked at the nearest
authorized Mercedes-Benz Center.
Excessive unburned fuel generated by repeated
failed starting attempts may damage the catalyt-
ic converter and may present a fire risk.
Make sure the jumper cables do not have loose
or missing insulation.
Make sure the cable clamps do not touch any
other metal part while the other end is still at-
tached to a battery.
700 Practical hints
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.
When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as neces-
sary to have the vehicle moved to a safe
location where the recommended towing
methods can be employed.
!Do not tow-start the vehicle.
!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing so could
damage the transfer case, which is not covered
by the Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicle with all
wheels on the ground.
!Use flatbed or wheel lift/dolly equipment
with SmartKey or SmartKey with KEYLESS-GO*
in starter switch turned to position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Switch off the ESP
® (page 73) and the auto-
matic central locking (
page 245).
!Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach tow cable, tow rope or tow rod to
vehicle chassis, frame or suspension parts.
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:
the engine will not run
there is a malfunction in the brake
system
there is a malfunction in the power
supply or in the vehicle’s electrical
system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey or
SmartKey with KEYLESS-GO* is in starter
switch position2.