515 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting call” appears in the
multifunction display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 511) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:
“Call failed” appears in the multifunction dis-
play for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 88).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 132).
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
516 Controls in detail
Useful features
Destination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 159).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
iThe components and operating principles of
COMAND can be found on (
page 85).
iIf you select “No”, you can save the address
in your address book (
page 224).
iThe destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 132).
!If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
736 Index
Ashtrays 503
Aspect ratio 576
Audio (COMAND) 112
CD mode 120
DVD mode 120
MP3 mode 120
Audio (Control system
instrument cluster) 271
CD changer 272
CD/DVD changer 272
DVD changer 272
Audio DVD
Fast forward/rewind (COMAND) 122
Menu overview (COMAND) 119
Pause function (COMAND) 121
Stop function (COMAND) 121
Auto-dimming, Rear view mirrors 363
Automatic climate control 469
Adjusting air distribution
(COMAND) 253
Adjusting air flow from air vents
(COMAND) 256
Adjusting air volume (COMAND) 253
Adjusting the footwell temperature
(COMAND) 255
Air recirculation mode 474Central climate control menu
(COMAND) 254
Central menu for rear climate control*
(COMAND) 257
Defrosting 472
Operating the rear climate control*
from the front 257
Operating via COMAND 251
Rear window defroster 473
Selecting Mono mode
(COMAND) 255
Setting temperature (COMAND) 252
Setting the temperature 472
Setting the temperature in the rear
passenger compartment 478
Switching cooling on or off
(COMAND) 254
Automatic headlamp mode 282, 372
Automatic lighting control, Interior
lighting 378
Automatic locking when driving 342
Automatic shift program 409Automatic transmission
Accelerator position 406
Automatic shift program 409
Emergency operation
(limp-home mode) 416
Fluid 724
Fluid level 546
Gear ranges 408
Gear selector lever 399
Gear shifting malfunctions 416
Hill start assist system 407
Kickdown 406
Kickdown, manual shift program
(AMG vehicles) 415
Manual shift program mode
(AMG vehicles) 413
Program mode selector switch 409
Shifting procedure 402
Starting the engine 389
Steering wheel gearshift control 411
Transmission fluid 546
Transmission positions 403
738 Index
Children in the vehicle 57
Air bags 57
Indicator lamp front passenger front
air bag off 50, 610
Infant and child restraint systems 58
LATCH-type child seat anchors 62
Override switch for rear passenger
compartment 63
Tether attachment points 61
Cigarette lighter 504
Cockpit 26
COMAND
Adjusting volume 96
Components 85
Controller 88
Display 86
Display illumination 87
Function buttons 86
Main menus 96
Menu overview 90
Navigation system 159
Operating 90
Operating safety 84
Operating seats 259Phone book* 147
Radio, FM/AM 100
Selecting sound settings 97
SMS messages 155
Surround sound 98
Switching off/on the audio
source 99
Switching on or off 85
Swiveling display 87
system settings 235
Telephone keypad* 88
Telephone menu* 132
Vehicle menu 242
Voice Control* settings 237
Combination switch 375
Corner-illuminating lamps 376
High beam flasher 375
Turn signals 393
Windshield wipers 381
Command list (Voice Control*) 315
Address book commands 320
Audio commands 322
General commands 315
Navigation commands 318
Telephone* commands 316Control system instrument cluster 264
Multifunction display 264
Multifunction steering wheel 265
Control system instrument cluster menus
AMG 273
Assistance* 279
Audio 271
Navi 269
Service 280
Settings 281
Telephone* 276
Trip 268
Vehicle status message memory 280
Coolant 547
Adding 548
Anticorrosion/antifreeze mixing ratio
and quantity 730
Checking level 547
Messages in display 645
Temperature 537
Temperature gauge 29, 417
Coolant level
Checking 547
Corner-illuminating lamps 376
Courtesy lighting 380
740 Index
Setting the current speed 433
Setting to last stored speed
(“Resume” function) 435
Warning and indicator lamps 427
Document holder 502
Door
Control panel 34, 35, 38
Entry lamps 379
Inside door handle 341
Locking 334, 339
Locking with Tele Aid 517
Messages in display 617, 648
Opening from inside vehicle 341
Opening from outside 333, 338
Power closing assist 342
Unlocking 333, 338
Unlocking with Tele Aid 517
DOT 576
Downhill driving
Cruise control 421
Drink holder see Cup holder
Drinking and driving 527
Drive-dynamic multicontour seats*, front
Adjusting (COMAND) 262Driving 389
Abroad 535
Hydroplaning 531
In winter 533
Instructions 389, 527
Problems 393
Safety systems 66
Through standing water 534
With DISTRONIC Plus* 437
Driving maneuver (COMAND) 207
Driving off 530
Driving safety systems
4MATIC 75
ABS 66
Adaptive Brake Lights (S 600 and USA
only) 68
BAS 68
BAS Plus 69
EBP 71
Electronic traction system 72
ESP
®71Driving systems 419
ABC* 442
Airmatic 440
Cruise control 419
DISTRONIC Plus* 424
Driving safety systems 66
Dynamic Rear View Monitor* 453
Park Assist* 448
Parktronic system* 444
Vehicle level control (ABC*) 443
Vehicle level control (Airmatic) 441
Driving tips 406
Kickdown 406
DVD 112
Audio (COMAND) 112
Changer (COMAND) 116
Changer (Voice Control*) 313
Ejecting (COMAND) 117
Loading (COMAND) 115
Playback options (COMAND) 123
Selecting a medium (COMAND) 121
Selecting a track (COMAND) 122
Setting the audio format
(COMAND) 123
Video (COMAND) 124