319 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an
approved external antenna. Refer to the
radio transmitter operation instructions
regarding use of an external antenna.When the mobile phone is inserted in the
cradle, you can operate the telephone
using the following devices:
mobile phone keypad
COMAND system (see separate operat-
ing instructions)
buttonss andt on the multi-
function steering wheel (
page 158)
Voice Control System* (see separate
operating instructions)
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and/or
serious personal injury.
Warning!G
Please do not forget that your primary
responsibility is to drive the vehicle.
A driver’s attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe loca-
tion and stop before placing or taking a
telephone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND system
1 if road,
weather and traffic conditions permit.
Bear in mind that at a speed of just
30 mph (approximately 50 km/h), your
vehicle is covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
iVarious mobile phone cradles can be
installed in the front center armrest, see
separate installation instructions for the mobile
phone cradle. These mobile phone cradles can
be obtained from an authorized Mercedes-Benz
Light Truck Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for
instructions on how to use the mobile phone.
320 Controls in detail
Useful features
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an
authorized Mercedes-Benz Light Truck
Center for information on features avail-
able for your mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone tray (page 306).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond
during phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Inserting the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact 2 on
cradle3.
Push the top of the mobile phone in
direction of arrow 1, until the lug on
the mobile phone release button
engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 187), the Voice Control System*
(see separate operating instructions), or
the COMAND system (see separate oper-
ating instructions). !Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.
323 Controls in detail
Useful features
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid Inoperative appears
in the multifunction display.Emergency calls
An emergency call is initiated auto-
matically following an accident in which
the emergency tensioning devices (ETDs)
or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 324) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting Call appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call Connected
appears in the multifunction display.
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted and the
selected mode (radio, CD etc.) pauses.
The optional cellular phone (if installed) inserted
in cradle switches off. If you must use this
phone, we recommend that you use it only with
the vehicle at a standstill in a safe location.
Remove the phone from the cradle and place the
call. The navigation* system (if engaged) will
continue to run. The display in the instrument
cluster is available for use, and spoken com-
mands are only available by pressing the
RPT button on the COMAND system. A pop-up
window will appear in the COMAND system dis-
play to indicate that a Tele Aid call is in progress.
After the Tele Aid call has ended, the optional
cellular phone inserted in the cradle switches on
again. A PIN entry might be necessary.
Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Tele Aid Inoperative is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
326 Controls in detail
Useful features
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the telephone* tray
(
page 306).
Press and hold button1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call will appear
in the multifunction display.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the
Information button¡).
See system self-check (
page 323) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call Failed appears in the
multifunction display.
Roadside Assistance calls can be terminated
using thet button on the multifunction
steering wheel or the END button on the
COMAND system headunit.
327 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and services
is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition
(together with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 323) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call Failed appears in the
multifunction display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your authorized
Mercedes-Benz Light Truck Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.
331 Controls in detail
Useful features
Step 3:
Hold the end of the hand-held remote
control5 of the device you wish to
train approximately 2 to 5 in
(5 to12 cm) away from the signal trans-
mitter button (2, 3 or4) to be pro-
grammed, while keeping indicator
lamp1 in view.
Step 4:
Using both hands, simultaneously
press hand-held remote control
button6 and the desired signal trans-
mitter button (2, 3 or4). Do not
release the buttons until step 5 is com-
pleted.
Indicator lamp1 will flash, first slowly
and then rapidly.Step 5:
After indicator lamp1 changes from a
slow to a rapidly flashing light, release
the hand-held remote control button
and the signal transmitter button.
Step 6:
Press and hold the just-trained signal
transmitter button (2, 3 or4) and
observe indicator lamp1.
If indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the respective signal transmitter
button (2, 3 or4) is pressed and
released.
Step 7:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the
“training” button may also be referred
to as “learn”or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
Operator’s Manual.
iIndicator lamp1 flashes immediately the
first time the signal transmitter button is
programmed. If this button has already been
programmed, the indicator lamp will only start
flashing after 20 seconds.
iIf indicator lamp1 flashes rapidly for about
2 seconds and then turns to a constant light,
continue with programming steps 8 through 12
as your garage door opener may be equipped
with the “rolling code” feature.
332 Controls in detail
Useful features
Step 9:
Press the “training” button on the
garage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following step.
Step 10:
Return to the vehicle and firmly
press, hold for 2 seconds and release
the programmed signal transmitter
button (2, 3 or4).
Step 11:
Press, hold for 2 seconds and release
same signal transmitter button a
second time to complete the training
process.Step 12:
Confirm the garage door operation by
pressing the programmed signal trans-
mitter button (2, 3 or4).
Step 13:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been success-
fully trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this
sequence on the hand-held remote
control until the frequency signal has
been learned. Upon successful train-
ing, indicator lamp1 will flash slowly
and then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.
iSome garage door openers (or other rolling
code equipped devices) may require you to
press, hold for 2 seconds and release the same
signal transmitter button a third time to com-
plete the training process.
334 Controls in detail
Useful features
If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.
Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
Compass
Calling up the compass
Press buttonè orÿ repeatedly
until the
AIRMATIC/Compass menu
appears in the multifunction display.
The compass displays the direction
into which the vehicle is currently trav-
eling:
N, NE, E, SE, S, SW, W orNW.
Example for compass display on vehicles
equipped with AIRMATIC*
iCertain types of garage door openers are
incompatible with the integrated remote control.
If you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Light
Truck Center, or call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer Service
(in Canada) at 1-800-387-0100.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iIf your vehicle is not equipped with
AIRMATIC*, the multifunction display will show
the compass only.