2008 MERCEDES-BENZ R-CLASS MPV service

Troubleshooting
299Problem Possible cause/consequence Suggested solutions
The vehicle cannot be started
using the KEYLESS GO key and
the KEYLESS GO button. The KEY-
LESS GO key is in the vehicle. A door is open. The key can there-
fore not be detected as easily. X
Close the door and try to start the vehicle again. You did not depress the brake
when starting the engine. X
Depress the brake and press the KEYLESS GO button. There is interference from a pow-
erful source of radio waves. X
Start your vehicle using the KEYLESS GO key in the ignition lock. You have lost the KEYLESS GO
key. X
Have the KEYLESS GO key cancelled at a Mercedes-Benz Service
Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Trailer towing*
Problem Possible cause/consequence Suggested solutions
The ball coupling cannot be
locked.
The key cannot be removed from
the ball coupling. G
Risk of accident
The ball coupling is dirty.
The trailer coupling is damaged. X
Remove the ball coupling and clean it (Y page 248). If the ball cou-
pling still cannot be locked, remove the ball coupling. It must no
longer be used to tow a trailer, as safe operation is not guaranteed.
X Have the entire trailer coupling checked at a qualified specialist
workshop. Practical advice
* optional
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Changing the batteries
304 Resetting triggered NECK-PRO head
restraints
If the NECK-PRO head restraints are triggered
in an accident, you must reset the head
restraints on the driver's and front-passenger
seats. Otherwise, the additional protection
will not be available in the event of another
rear-end collision. You can recognise when
head restraints have been triggered by the
fact that they have been moved forwards and
can no longer be adjusted.
Mercedes-Benz recommends that you have
NECK-PRO head restraints checked at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre, following a rear-end
collision.
i This work requires a lot of strength. If you
have difficulty resetting the head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. 1
To move forwards
2 To push down
3 To push back
X Move the top of the head restraint cushion
forwards in the direction of arrow 1.
X Push the head restraint cushion down in
the direction of arrow 2as far as it will go.
X Push the head restraint cushion firmly
backwards in the direction of arrow 3until
it engages.
X Repeat this procedure for the second head
restraint. Changing the batteries
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic sub-
stances. For this reason, keep batteries
away from children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection
point for old batteries. Practical advice
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Changing the bulbs
306 Changing the bulbs
Notes on changing bulbs
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that all bulbs function correctly at all times. G
Risk of injury
Bulbs and lamps can be very hot. You
should therefore allow them to cool down
before you change them. Otherwise, you
could be burned if you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could damage them, for
example, and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
H7 bulbs are pressurised and could explode
when you change them, particularly if they
are very hot. You should therefore wear eye
protection and gloves when you are chang-
ing them. G
Risk of injury
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or
even fatally injured if you touch the electric contacts on xenon bulbs. Therefore, never
remove the cover from xenon bulbs.
Do not change xenon bulbs yourself, but
have them replaced at a qualified specialist
workshop which has the necessary special-
ist knowledge and tools to carry out the
work required.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist work-
shop.
! Do not change the LEDs yourself. You
could otherwise damage the LEDs or parts
of the vehicle. OverviewPractical advice
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Changing the bulbs
307
Front bulbs Bulb Type
1 Side lamp/park-
ing lamp W 5 W
2 Turn signal lamp PY 21 W
3 Additional turn
signal lamp
LEDs
35 4 Dipped-beam
headlamps
H7 55 W
36
or
D1S 35 W* 37 5 Main-beam
headlamps
36
/
Main-beam
spotlight* 38 H7 55 W
6 Front foglamps
with cornering
light function* H7 55 W Rear bulbs
Bulb Type
7 Third brake
lamp
LED
35 8 Brake lamp/tail
lamp/parking
lamp P 21 W
9 Turn signal lamp PY 21 W
a Reversing lamp P 21 W
b
Rear foglamp* P 21 W
c Licence plate
lamp C 5 W
Before changing bulbs
You can replace the following bulbs:
R
Dipped-beam headlamps (vehicles with
halogen headlamps)
R Main-beam headlamps (vehicles with halo-
gen headlamps) R
Side lamp and parking lamp
R Front foglamps with cornering light func-
tion*
R Turn signal lamp (front)
R Reversing lamp
R Brake lamp/tail lamp/parking lamp
R Rear fog lamp
R Turn signal lamp (rear)
R Licence plate lamp
Observe the following points:
R Use only the bulb types specified here.
R To prevent a short-circuit, switch off the
lights before changing a bulb.
R Only hold bulbs with a clean, lint-free cloth.
R Do not work with wet or greasy fingers.
R If the new bulb still does not light up, con-
sult a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
35 These bulbs must be replaced at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
36 Vehicles with halogen headlamps.
37 Vehicles with xenon headlamps*: always have these bulbs changed at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
38 Vehicles with bi-xenon headlamps* Practical advice
* optional
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Changing the bulbs
308
i
Have the headlamp setting checked reg-
ularly at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. Changing the front bulbs
Replacing dipped-beam headlamps
(vehicles with halogen headlamps) 1
Housing cover for dipped-beam headlamp
2 Bulb holder for dipped-beam headlamp
X Switch off the lights.
X Open the bonnet.
X Turn housing cover 1anti-clockwise and
remove it.
X Turn bulb holder 2anti-clockwise and pull
it out.
X Pull the bulb out of bulb holder 2.X
Insert the new bulb into bulb holder 2.
X Insert bulb holder 2and turn it clockwise.
X Align housing cover 1and turn it clock-
wise.
Replacing the bulb in the main-beam
(vehicles with halogen headlamps) 1
Housing cover for main-beam headlamp
2 Bulb holder for main-beam headlamp
X Switch off the lights.
X Open the bonnet.
X Turn housing cover 1anti-clockwise and
remove it.
X Turn bulb holder 2anti-clockwise and pull
it out.
X Pull the bulb out of bulb holder 2.X
Insert the new bulb into bulb holder 2.
X Insert bulb holder 2and turn clockwise
until it engages.
X Place housing cover 1back on and turn it
clockwise until it engages.
Replacing side/parking lamp bulbs 1
Bulb holder for side/parking lamp
X Switch off the lights.
X Open the bonnet.
X Turn bulb holder 1anti-clockwise and pull
it out.
X Pull the bulb out of bulb holder 1.
X Insert the new bulb into bulb holder 1.
X Insert bulb holder 1and turn it clockwise. Practical advice
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Flat tyre
314 Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread.
You can use TIREFIT in outdoor temperatures
down to -20 °C. G
Risk of accident
In the following situations, your safety is at
particular risk and tyre sealant is unable to
provide breakdown assistance:
R if there are cuts or punctures in the tyre
greater than 4 mm
R if the wheel rim is damaged
R if you have driven at very low tyre pres-
sures or on a flat tyre
Do not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist work-
shop. X
Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove TIREFIT, the accompanying "max.
80 km/h "sticker and the electric air pump
from the stowage well underneath the lug-
gage compartment floor (Y page 252). 1
Driver's field of vision sticker
2 Wheel sticker
X Affix part 1of the sticker within the driv-
er's field of vision.
X Affix part 2of the sticker near the valve
on the wheel with the defective tyre. G
Risk of injury
TIREFIT must not come into contact with
your skin, eyes or clothing. R
If TIREFIT comes into contact with your
eyes or skin, immediately rinse thor-
oughly with clean water.
R Change out of clothing which has come
into contact with TIREFIT immediately.
R If an allergic reaction occurs, consult a
doctor immediately.
Keep TIREFIT away from children.
R If TIREFIT is swallowed, immediately
rinse your mouth out thoroughly with
water and drink plenty of water.
R Do not induce vomiting. Consult a doctor
immediately.
R Do not inhale TIREFIT fumes.
i If TIREFIT leaks out, allow it to dry. It can
then be removed like a layer of film.
If you get TIREFIT on your clothing, have it
cleaned as soon as possible with perchloro-
ethylene. G
Risk of injury
Comply with the manufacturer's safety
instructions shown on the sticker on the
electric air pump. Practical advice
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Flat tyre
316
If a pressure of 1.8 bar is not reached after
five minutes:
X Switch off and disconnect the electric air
pump and drive the vehicle forwards or
backwards approximately 10 m.
This distributes the TIREFIT more evenly.
X Remove TIREFIT sealant filler bottle 1
from the electric pump.
X Pump up the tyre again. G
Risk of accident
If a pressure of 1.8 bar is not achieved after
five minutes, the tyre is too badly damaged.
Do not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. In particu-
lar, work relevant to safety or on safety-
related systems must be carried out at a
qualified specialist workshop.
If a tyre pressure of 1.8 bar is reached:
X Press on/off switch 4on the electric air
pump to 0.
The electric air pump is switched off.
X Disconnect the electric air pump and stow
it away. X
Fold up the warning triangle and stow it
away.
X Pull away immediately.
This distributes the TIREFIT more evenly
around the tyre.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the electric air pump. G
Risk of accident
If the tyre pressure is now lower than
1.3 bar, the tyre is too badly damaged. Do
not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. In particu-
lar, work relevant to safety or on safety-
related systems must be carried out at a
qualified specialist workshop.
X If the tyre pressure is still at least 1.3 bar,
correct it (see fuel filler flap for values).
To increase the tyre pressure: switch on
the electric air pump. To reduce the tyre pressure:
open pres-
sure release screw aon pressure
gauge b.
X Drive to the nearest workshop and have the
tyre changed there.
X Have the TIREFIT kit replaced as soon as
possible at a qualified specialist workshop,
e.g. at a Mercedes-Benz Service Centre. G
Risk of accident
Do not exceed the maximum speed of
80 km/h.
The "max. 80 km/h" sticker must be affixed
within the driver's field of vision.
The vehicle's handling characteristics may
be affected. H
Environmental note
Have the used TIREFIT kit disposed of pro-
fessionally, e.g. at a Mercedes-Benz
Service Centre.
X Have the TIREFIT kit replaced every four
years at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. Practical advice
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Flat tyre
317Changing a wheel/fitting the emer-
gency spare wheel*
G
Risk of accident
The wheel dimensions and tyre size of the
emergency spare wheel* may differ from
those of the standard wheels.
The handling characteristics of your vehicle
will change if you fit an emergency spare
wheel*. Adapt your style of driving accord-
ingly.
You may only use the emergency spare
wheel* for a short while. Do not exceed the
maximum speed of 80 km/h and do not
deactivate ESP ®
.
Never drive the vehicle with more than one
emergency spare wheel* fitted. G
Risk of accident
Have the emergency spare wheel*
replaced as soon as possible at a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. In particu-
lar, work relevant to safety or on safety- related systems must be carried out at a
qualified specialist workshop.
Preparing the vehicle X
Prepare the vehicle as described
(Y page 313).
X If a trailer is coupled, uncouple it.
X Position the wheels in the straight-ahead
position.
X Take the following from the stowage well
beneath the luggage compartment floor:
R
the emergency spare wheel
R the electric air pump
R the vehicle tool kit
R the wheel chock
R the jack
X Secure the vehicle to prevent it from rolling
away.
On level ground: place chocks or similar
items under the front and rear of the wheel
that is diagonally opposite the wheel you
wish to change. Securing a vehicle on level ground (example illus-
tration)
X
On downhill gradients: place chocks or
similar items under both wheels of the
other axle. Securing a vehicle on slight downhill slopes (exam-
ple illustration) Practical advice
* optional
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