Page 282 of 373

Troubleshooting
279Problem Possible cause/consequence Suggested solutions
The steering wheel heating* indi-
cator lamp on the lower left lever
of the steering column is flashing. There is insufficient voltage
because too many consumers are
switched on. The steering wheel
heating* has switched itself off
automatically. X
Switch off consumers that are not required, e.g. reading lamps,
interior lighting, etc.
The steering wheel heating* will automatically switch back on as
soon as there is sufficient voltage again. The indicator lamp in the
9
button on the 2-zone Thermatic/
multi-zone Thermotronic* con-
trol panel is lit. The cooling sys-
tem cannot be switched on. Cooling has been deactivated
due to a malfunction. X
Visit a qualified specialist workshop. The indicator lamp in the
1
rear-window heating button is
flashing. The rear-window heat-
ing has switched itself off prema-
turely or cannot be switched on. There is insufficient voltage
because too many consumers are
switched on. X
Switch off consumers that are not required, e.g. reading lamps,
interior lighting, etc.
The rear-window heating will automatically switch back on as soon
as there is sufficient voltage again. Vehicles with automatic child
seat recognition on the front-
passenger seat:
The 5 PASSENGER AIRBAG
OFF warning lamp on the centre
console is lit. A special Mercedes-Benz child
seat with automatic child seat
recognition has been fitted to the
front-passenger seat. The front-
passenger airbag has therefore
been disabled. Practical advice
* optional
251_AKB; 5; 7, en-GB
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Page 287 of 373

Troubleshooting
284 Problem Possible cause/consequence Suggested solutions
±
The yellow engine diagnos-
tics warning lamp comes
on while the engine is run-
ning. Vehicles with a diesel engine: the
fuel tank has run dry. X
Start the engine three to four times after refuelling.
Emergency running mode is cancelled. The vehicle need not be
checked. ±
The yellow engine diagnos-
tics warning lamp comes
on while the engine is run-
ning. There may be a malfunction:
R
in the fuel injection system
R in the exhaust system
R in the ignition system (on vehi-
cles with a petrol engine)
The emission limit values may be
exceeded and the engine may be
running in emergency mode. X
Have the vehicle checked as soon as possible at a qualified spe-
cialist workshop. H
The yellow tyre pressure
monitor* warning lamp is
on. G
Risk of accident
The tyre pressure monitor* has
detected a sudden or significant
pressure loss in at least one of
the tyres. X
Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Observe the additional messages in the multi-function display
(Y page 255).
The warning light will go out after the flat tyre has been changed
and you have been driving for a few minutes. <
The red seat belt warning
lamp lights up for 6 sec-
onds after the engine
starts up 34
. The seat belt warning lamp
reminds the driver and front
passenger to fasten their seat
belts. X
Fasten your seat belt (Y page 94).34
Only for certain vehicles. Practical advice
* optional
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Page 333 of 373

Towing and tow-starting
330
X
Electrical consumers can be switched on
again. Do not switch the lights on, however,
as this will overload the battery.
X Remove the jump lead from earth
point 1and negative terminal 3first,
then from positive terminal 2and positive
terminal 4, each time disconnecting from
the battery on your own vehicle first.
i The message Battery protection:
some convenience functions cur-
rently not available may appear in the
multi-function display. It disappears as
soon as the battery is sufficiently charged.
X Have the battery checked at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Towing and tow-starting
Points to remember
G
Risk of accident
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running
R there is a brake system malfunction
R the voltage supply or the vehicle's elec-
trical system is damaged
The electric power steering and the brake
force booster do not work when the engine
is not running. Greater braking force will
then be required and the brake pedal travel
will be longer. If necessary, depress the
brake pedal with maximum force.
Do not tow the vehicle if the key cannot be
turned in the ignition lock. If this is the case,
the steering is locked and the vehicle can-
not be steered.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
It is better to have the vehicle transported
than to have it towed. When towing, observe the legal requirements
in all countries concerned.
!
When towing, pull away slowly and with-
out jerking. If the tractive power is too high,
the vehicles could be damaged.
! Do not use the towing eye for recovery,
as this will damage the vehicle. If in doubt
recover the vehicle with a crane.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
With towing distances over 50 km, the
entire vehicle needs to be lifted up and
transported.
! On vehicles with KEYLESS GO*: use the
key instead of the KEYLESS GO * button.
Turn the key to position 2in the ignition
lock and set the automatic transmission to
N. Then turn the key back to 0and leave it
in the ignition lock.
! Only secure the tow cable or towing bar
to the towing eyes. You may otherwise
damage the vehicle. Practical advice
* optional
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Page 335 of 373

Towing and tow-starting
332 Towing the vehicle
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
With towing distances over 50 km, the
entire vehicle needs to be lifted up and
transported.
! Vehicles with 4MATIC* must not be
towed with the front or rear axle raised.
! If you have the vehicle towed with the
front or rear axle raised, the ignition must
be switched off (key in position 0or 1in the
ignition lock). Intervention by ESP ®
could
otherwise destroy the braking system on
the front or rear axle.
X Turn the key to position 2(Y page 76) in
the ignition lock.
i On vehicles with KEYLESS GO*: use the
key instead of the KEYLESS GO * button.
X Move the DIRECT SELECT lever to the N
position. Removing the towing eye
X Take the wheel wrench from the vehicle
tool kit ( Ypage 252).
X Insert the wheel wrench handle into the
towing eye and turn it anti-clockwise.
X Unscrew the towing eye.
X Replace the cover and press it until it
engages.
X Return the towing eye and the wheel
wrench to the vehicle tool kit. Transporting the vehicle
The towing eyes or trailer coupling *can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. The
vehicle could otherwise be damaged. Recovering a vehicle that has become
stuck
Take great care when recovering a vehicle
whose drive wheels have become embedded
in loose earth or mud, particularly if the vehi-
cle is laden.
When recovering the vehicle do not use jerky
movements and do not pull it at an angle. The
chassis could otherwise be damaged.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck. Towing in the event of the following
malfunctions
In the event of damage to the transfer
case Have the propeller shafts between the axles
and the transfer case removed.
Have the vehicle towed with the front axle
raised.Practical advice
* optional
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