256 Controls in detail
Driving systems
The parked vehicle begins adjusting to the
set vehicle level as soon the doors and tail-
gate are
unlocked
or
opened or closed with the vehicle
unlocked
In order to operate the vehicle level control
switch (
page 257), however, the engine
must be running.
For information on off-road driving, see
“Off-road driving” (
page 319).
Warning!G
Make sure that no one is near the wheel
housing or under the vehicle when you lower
the vehicle while it is standing still. Limbs
could become wedged into or under the ve-
hicle.
For safety reasons, the vehicle can only be
lowered with all doors and the tailgate
closed. Lowering is interrupted if a door or
the tailgate is opened and will continue after
the door is closed again.
Warning!G
Please be aware that by raising the vehicle
level, the center of gravity also rises. There-
fore, always ensure that the vehicle level is
as low as possible. With higher ride height
the ESP
® may activate earlier in certain
situations.
Adapt your speed and driving to possible
changed driving behavior of the vehicle after
changing the vehicle level. The ESP
® cannot
prevent accidents, including those resulting
from excessive speed. The ESP
® cannot pre-
vent the natural laws of physics from acting
on the vehicle.
!Keep in mind that in rough or uneven ter-
rain, adjusting the vehicle to a lower level may
cause the vehicle underbody to come in contact
with the ground and result in damage to the vehi-
cle underbody. Always make sure the vehicle has
sufficient ground clearance before adjusting it to
a lower level.
!Before jacking up the vehicle with equip-
ment that lifts one or more of the wheels com-
pletely off of the ground, remove the SmartKey
from the starter switch.
!Please also note the information in the
section on towing (
page 499).
294 Controls in detail
Useful features
Installing a different mobile phone cra-
dle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
301 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call ap-
pears in the multifunction display.As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 106).
330 Operation
Driving instructions
Checking weights of vehicle and trailer
To assure that the tow vehicle and trail-
er are in compliance with the maximum
permissible weight limits have the load-
ed rig (tow vehicle including driver, pas-
sengers and cargo, trailer fully loaded)
weighed on a commercial scale.
Check the vehicle’s front and rear
Gross Axle Weight (GAW), the Gross
Trailer Weight (GTW) and Tongue
Weight (TW).
The values as measures must not
exceed the weight limits listed under
“Vehicle and trailer weight and ratings”
(
page 329).Attaching a trailerObserve maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
safety chains between your tow vehicle
and the trailer.
The chains should be criss-crossed
under the trailer tongue. They must be
attached to the hitch receiver, and not
to the vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
a separate brake system at various
trailer weights.
a break-away switch on trailers with a
separate brake system. Check with
your local state laws for specific
requirements.
The switch activates the trailer brakes
in the possible event that the trailer
might separate from the tow vehicle.
Warning!G
Vehicles with air suspension program*:
While you are coupling or decoupling a
trailer, make sure that you do not
lock or unlock
open or close
a vehicle door or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
button* (
page 255) or the vehicle level
control system* (
page 255) when cou-
pling/decoupling the trailer.
331 Operation
Driving instructions
Make sure the automatic transmission
is set toP (
page 185).
Set the parking brake for the vehicle
(
page 65).
Start the engine (page 54).
Vehicles with air suspension program*:
Set the vehicle level to Highway
(
page 255).
Vehicles with air suspension program*:
Set the ADS* to AUTO or COMFORT
(
page 255).
Turn off the engine (page 66).
Close all doors and the tailgate.
Attach the trailer.
Plug in all electrical connectors.Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be le-
gal, not only for where you reside, but also
for where you will be driving. A good
source for this information can be the po-
lice or local authorities.
Note the following points, when driving
with the trailer:
In order to gain skill and an understand-
ing of the vehicle’s behavior, you
should practice turning, stopping and
backing up in an area which is free from
traffic.
Before you start driving check the
trailer hitch
break-away switch
safety chains
electrical connections
lighting and tires
!Do not connect a trailer brake system (if
trailer is so equipped) directly to the vehicle’s
hydraulic brake system, as your vehicle is
equipped with antilock brakes. If you do, neither
the vehicle’s brakes nor the trailer’s brakes will
function properly.
iThe provided vehicle electrical wiring
harness for trailer towing has a brake signal wire
for hook-up to a brake controller.
You should consider using a trailer sway control
system. For further information, contact an
authorized Mercedes-Benz Light Truck Center.
iVehicles with air suspension program*:
When you are towing a trailer, the vehicle level
always remains in the Highway setting.
The following applies additionally when towing a
trailer:
The vehicle is lowered to the highway level
when it reaches a speed of 5 mph (8 km/h)
if not set to highway level.
The high-speed level is not available.
The restrictions that apply to towing also apply
when using accessories that are connected to
the trailer power socket, such as a bicycle rack.
333 Operation
Driving instructions
Extreme care must be exercised since
your vehicle with a trailer will require
additional passing distance ahead than
when driving without a trailer.
Because your vehicle and trailer is
longer than your vehicle alone, you will
also need to go much farther ahead of
the passed vehicle before you can re-
turn to your lane.
Uncoupling the trailer
Make sure the automatic transmission
is set toP (
page 185).
Set the parking brake for the vehicle
(
page 65).
Start the engine (page 54).
Close all doors and the tailgate.
Set the parking brake for the trailer.
Disconnect all electrical plug connec-
tors.
Uncouple the trailer.
Make sure that the trailer coupling is
free of load.
Turn off the engine (page 66).
Warning!G
Vehicles with air suspension program*:
While you are coupling or decoupling a trail-
er, make sure that you do not
lock or unlock
open or close
a vehicle door or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
button* (
page 255) or the vehicle level
control system* (
page 255) when cou-
pling/decoupling the trailer.
Warning!G
Vehicles with air suspension program*:
As soon as you disconnect the electrical
connection between the trailer and the
vehicle, the vehicle will lower. To help avoid
personal injury, make sure no one is near
the wheel housing or underneath the vehicle
before the electrical connection is discon-
nected.
When you uncouple the trailer, the vehicle is
temporarily raised because the springs are
relieved of load. Be especially careful during
this process, as you could otherwise injure
yourself and/or others. Make sure that any
persons remaining in the vehicle do not
press the switches for vehicle level control
or the ADS*.
337 Operation
At the gas station
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically
locks/unlocks the fuel filler flap.1Fuel filler flap
2Fuel filler cap
Turn off the engine.
Vehicles with SmartKey: Remove the
SmartKey from the starter switch.
Vehicles with KEYLESS-GO*: Open the
driver’s door (this puts the starter
switch in position0, same as with the
SmartKey removed from the starter
switch). The driver’s door then can be
closed again.
Warning!G
Gasoline and diesel fuels are highly flamma-
ble and poisonous. They burn violently and
can cause serious personal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and skin or cloth-
ing contact, extinguish all smoking materi-
als.
Direct skin contact with gasoline or diesel
fuels and the inhalation of gasoline or diesel
fuel vapors are damaging to your health.
Warning!G
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel system and engine could be damaged.
In addition, the vehicle could catch fire.
!Damage resulting from mixing gasoline with
diesel is not covered by the Mercedes-Benz
Limited Warranty.
!Diesel engine: When filling the diesel fuel
tank using fuel containers, place a filling filter, a
suede cloth or a clean flannel cloth as a filter.
Otherwise, particles from the fuel container
could clog the fuel lines and/or the diesel injec-
tion system.
iIn case the central locking system does not
release the fuel filler flap, see “Fuel filler flap”
(
page 457).
389 Operation
Vehicle care
Vehicle care
Cleaning and care of the vehicle
Regular and proper care will help to
maintain the value of your vehicle. The
best way to protect your vehicle from
harmful environmental influences is to
wash it and use protective treatments
regularly.While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
underbody and cause lasting damage.
Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.Frequent washing reduces and/or
eliminates the aggressiveness and
potency of the above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.