2008 MERCEDES-BENZ ML350 tow

391 Operation
Vehicle care
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every en-
gine cleaning. Before applying, all control
linkage bushings and joints should be lu-
bricated. The poly-V-belt and all pulleys
should be protected from any wax.Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.
Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close
proximity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-sratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.

399 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Bleeding the fuel system
(diesel engine only)
Battery
Jump starting
Towing the vehicle
Fuses

447 Practical hints
What to do if …
Display symbolDisplay messagePossible cause/consequencePossible solution
nLevel Selection
Not PermittedThe selected vehicle level cannot ad-
justed, because

you are driving too fast for the de-
sired vehicle level

you are towing a trailer

you are using accessories that are
connected to the trailer power
socket, e.g. a bicycle rack
Reduce vehicle speed.
Set the desired vehicle level again
(
page 257).
MalfunctionThe air suspension* is malfunctioning.Do not drive faster than 50 mph
(80 km/h) depending on the set
vehicle level.
Have the vehicle checked at an au-
thorized Mercedes-Benz Light
Truck Center.
Compressor
Cooling DownYou have selected a higher vehicle
level*. Due to frequent level changes
within a short period, the compressor
must first cool down.Let the compressor cool until the
message disappears.
The selected level will be set once
the compressor has cooled down.
!When the message Compressor Cooling
Down
appears in the multifunction display,
driving is still possible. Keep in mind that theride height of the vehicle is not yet reached, so
you can damage the underbody of the vehicle.The selected level will be set once the compres-
sor has cooled.

448 Practical hints
Where will I find ...?
First aid kit
The first aid kit is located on the driver’s
side in the cargo compartment behind the
cover.
1Cover in left side trim panel
2Lock
Turn lock1 90° in direction of arrow.
Fold down cover2.
The first aid kit can be removed.
Vehicle tool kit
The vehicle tool kit is stored under the
cargo compartment floor.
The vehicle tool kit includes:

Towing eye bolt

Wheel wrench

Alignment bolt

Vehicle jack

Fuse chart

Collapsible wheel chock

Wheel bolts for spare wheel1Cargo compartment floor, lowered
2Handle cover
Open the tailgate (page 119).
Push in handle cover2 and pull han-
dle in direction of arrow.
Lift cargo compartment floor1.
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.

450 Practical hints
Where will I find ...?
Example illustration1
6Wheel wrench
7Vehicle jack2
8Collapsible wheel chock
9Fuse chart
aTowing eye bolt
bAlignment bolt
cSpare wheel boltsVehicle jack
The vehicle jack is located underneath the
cargo compartment floor.
Remove vehicle jack (page 450).
1Depending on production date, your vehicle may
be equipped with a scissors-type vehicle jack.
Thus, appearance and alignment of the items may
vary.
2If your vehicle is equipped with a scissors-type
vehicle jack, a reversible ratchet is also included.
!Depending on vehicle production date your
vehicle may be equipped with a scissors-type
jack (located under the cargo compartment
floor). If so equipped, only use this jack when
jacking up the vehicle as otherwise the vehicle’s
underbody can be damaged. See separate
instructions for scissors-type jack.
!To prevent damage, always disengage the
strap of the securing hook and lower the cargo
compartment floor (
page 448) before closing
the tailgate.
Warning!G
Only use the jack supplied with your vehicle
to lift the vehicle briefly for wheel changes.
If you use the jack for any other purpose,
you or others could be inj ure d, as the ja ck is
designed only for the purpose of changing a
wheel.
When using the jack, observe the safety
notes in the “Mounting the spare wheel”
section (
page 479) and the notes on the
jack.

454 Practical hints
Where will I find ...?
The collapsible tire is located underneath
the cargo compartment floor
(
page 448).
Removing the collapsible tire
1Electric air pump
2Collapsible tire
3Vehicle tool kit storage well casing
4Alignment bolt
5Towing eye bolt
6Wheel wrenchFor access the collapsible tire, see “Vehi-
cle tool kit” (
page 448).
Remove the vehicle tool kit storage
well casing3.
7Retaining screw
Loosen retaining screw7 by turning it
counterclockwise.
Remove collapsible tire2.
iFor information on how to mount the
collapsible tire, see “Mounting the spare wheel”
(
page 479).
iRemove collapsible tire to gain access to
remaining tools in the vehicle tool kit
(
page 448).

458 Practical hints
Resetting activated head restraints
If the active head restraints have been trig-
gered in a rear-end collision, the active
head restraints must be reset. Otherwise,
the active head restraints cannot offer any
additional protection in the event of anoth-
er rear-end collision.
You can tell that the head restraints have
been activated when they have been
moved forward and cannot be adjusted.
Vehicles without Rear seat entertain-
ment system*1Pull
2Adjust downward
3Press
Pull the top of the head restraint cush-
ion in direction of arrow1 as far as it
will go.
Adjust the head restraint cushion
downward in direction of arrow2 as
far as it will go.
Firmly press the top of the active head
restraint cushion towards the head
restraint cover in direction of arrow3
until it engages.
Warning!G
For safety reasons, have the active head re-
straints checked by an authorized
Mercedes-Benz Light Truck Center after a
rear-end collision.
Warning!G
When pushing back the head restraint cush-
ion, take care that your fingers do not be-
come caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
!Be careful not to damage upholstery.
iFor your convenience, we recommend that
you have this work carried out by an authorized
Mercedes-Benz Light Truck Center.
iPressing the head restraint cushion back
requires high force. If you encounter difficulties
when pushing the head restraint back please
have the procedure performed at an authorized
Mercedes-Benz Light Truck Center.

460 Practical hints
Resetting activated head restraints
Firmly press the active head restraint
cushion backward towards the head
restraint cover in direction of arrow
until it engages.
Repeat this procedure on the active
head restraint for the second front
seat.
After resetting the active head
restraints store reset tool1 in the
Mercedes-Benz vehicle literature
pouch.
For information on active head restraints,
see “Active head restraint” (
page 88).
For information on head restraint adjust-
ment, see “Seats” (
page 43).