296 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 297) for
instructions on initiating an emergency call
manually.Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting Call appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call Connected
appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.
Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Tele Aid – Inoperative is displayed in
the multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
298 Controls in detail
Useful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
1Roadside Assistance button•
Open the storage compartment
(
page 282).
Press and hold button1 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting Call will appear in the
multifunction display.When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
iWhile the call is connected you can change
to the navigation menu by pressing the NAV
button on the COMAND system unit.
299 Controls in detail
Useful features
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage compartment
(
page 282).
Press and hold button1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call will appear
in the multifunction display.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button¡).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call Failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing thet button on the multifunction steer-
ing wheel or the END Button on the COMAND
system.
300 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
312 Operation
Driving instructions
Power assistance
BrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat re-
duced and increased pedal pressure may be
necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Operational or performance test must only
be conducted on a two-axle dynamometer. If
such tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when testing the parking brake
on a brake test dynamometer and such testing
should be no longer than 10 seconds.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty.
361 Operation
Tires and wheels
Restarting the Run Flat Indicator
The Run flat indicator must be restarted in
the following situations:
If you have changed the tire inflation
pressure
If you have replaced the wheels or tires
If you have installed new wheels or
tires
Using the Tire and Loading Information
placard on the driver’s door B-pillar or,
if available, the tire inflation pressure
label on the inside of the fuel filler flap,
make sure the tire inflation pressure of
all four tires is correct.
Switch on the ignition (page 40).
Make sure the standard display menu
appears in the multifunction display
(
page 147).
Press buttonk orj repeatedly
until the following message appears in
the multifunction display:
Press the reset button on the instru-
ment cluster (
page 145).
The following message will appear in
the multifunction display:
Restart
Run Flat Indicator?
Yes
Cancel
Warning!G
The Run Flat Indicator does not provide a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the Tire and Loading
Information placard on the driver’s door
B-pillar (
page 352) or, if available, on the
tire inflation pressure label located on the
inside of the fuel filler flap (
page 337).
The Run Flat Indicator does not replace
regular checks of the tire inflation pressures
since a gradual pressure loss in more than
one tire cannot be detected by the Run Flat
Indicator.
The Run Flat Indicator is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.
Warning!G
The Run Flat Indicator can only warn you in
a reliable manner if you have set the correct
tire inflation pressures for each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
362 Operation
Tires and wheels
If you wish to confirm activation:
Press buttonæ.
The following message will appear in
the multifunction display:
Run Flat Indicator
Restarted
After a certain “learning phase”, the Run
Flat Indicator checks the set pressure val-
ues for all four tires.
If you wish to cancel activation:
Press buttonç.
or
Wait until the message
Restart
Run Flat Indicator?
Yes
Cancel
disappears.Checking tire pressure electronically
with the Tire Pressure Monitoring
System (TPMS), (USA only)
The TPMS only functions on wheels that
are equipped with the proper electronic
sensors. It monitors the tire inflation pres-
sure, as selected by the driver, in all four
tires. A warning is issued to alert you to a
decrease in pressure in one or more of the
tires.
iThe Tire Pressure Monitoring System
(TPMS) is equipped with a combination low tire
pressure/TPMS malfunction telltale in the
instrument cluster (
page 27). Depending on
how the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the TPMS
system itself:
If the telltale illuminates continuously,
one or more of your tires is significantly
underinflated. There is no malfunction in the
TPMS.
If the telltale flashes for 60 seconds and
then stays illuminated, the TPMS system
itself is not operating properly.
iThis device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
365 Operation
Tires and wheels
Switch on the ignition (page 40).
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display menu ap-
pears in the multifunction display
(
page 147).
Press buttonj or k repeatedly
until you see the following message:
Tire Pressure Monitor
Active
Menu: R-Button
Press the reset button (page 145).
The following message will appear in
the multifunction display:
Restart tire
pressure monitor?
Press buttonæ.
The following message will appear in
the multifunction display:
Tire Pressure Monitor
Restarted
After driving a few minutes the system
verifies that the current tire inflation
pressures are within the system’s
specified range. Afterwards the current
tire inflation pressures are accepted as
reference pressures and then moni-
tored.
If you wish to cancel activation:
Press buttonç.Checking tire pressure electronically
with the Advanced Tire Pressure Moni-
toring System (Advanced TPMS)*,
(Canada only)
The TPMS only functions on wheels that
are equipped with the proper electronic
sensors. It monitors the tire inflation pres-
sure, as selected by the driver, in all four
tires. A warning is issued to alert you to a
decrease in pressure in one or more of the
tires.
Tire pressure inquiries are made using the
multifunction display. The present inflation
pressures are displayed only after a few
minutes’ travel time.
iRestart the TPMS after adjusting the tire in-
flation pressure to the inflation pressure recom-
mended for the vehicle operating condition. Tire
pressure should only be adjusted on cold tires.
Observe the recommended tire inflation pres-
sure on the Tire and Loading Information placard
on the driver’s door B-pillar (
page 352). Some
vehicles may have supplemental tire inflation
pressure information for driving at high speeds
(
page 358) or for vehicle loads less than the
maximum loaded vehicle condition
(
page 358). If such information is provided, it
can be found on the inside of the fuel filler flap.
iThis device complies with RSS-210 of Indus-
try Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.