Display
messages 263Display messages Possible cause/consequence Possible solution
ESP unavailable See
Owner's Manual G
Risk of accident
ESP ®
and therefore also BAS and PRE-
SAFE ®
are unavailable due to undervolt-
age.
The brake system continues to function
normally, but without the functions listed
above. X
Drive on carefully.
X Visit a qualified specialist workshop immedi-
ately. ESP unavailable See
Owner's Manual If, when driving, this message appears and
the
v warning lamp flashes, this
means that 4ETS has been deactivated.
This prevents the brakes on the drive
wheels overheating. As soon as the brakes have cooled down again,
4ETS will be reactivated automatically.
The display message disappears and the v
warning lamp goes out. ESP inoperative See
Owner's Manual G
Risk of accident
ESP ®
and therefore also Brake Assist and
PRE-SAFE ®
are unavailable due to a mal-
function. The vwarning lamp also
lights up in the instrument cluster.
The brake system continues to function
normally, but without the functions listed
above. X
Drive on carefully.
X Visit a qualified specialist workshop immedi-
ately. Select position
P only when vehicle
is at a standstill You have attempted to move the auto-
matic transmission to
Peven though the
vehicle is still moving. X
Stop the vehicle immediately, paying attention
to the traffic conditions as you do so.
X Move the selector lever to P. Practical advi
ce
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Display
messages 264 Display messages Possible cause/consequence Possible solution
Vehicle not in position P You have opened the driver's door and the
automatic transmission is in position
R,
N or D. X
Move the selector lever to P.
X Engage the parking brake. Compass unavailable
The compass* is malfunctioning. X
Have the compass* checked at a qualified spe-
cialist workshop. Compass - - -
The compass* is not calibrated. X
Calibrate the compass* (Y page 213).Compass - - -
The compass* is malfunctioning because
of exterior interference. As soon as the source of the interference has
been removed:
X
Turn the key to position 0in the ignition lock
and remove it.
X Wait until the total distance recorder has dis-
appeared from the multi-function display.
X Calibrate the compass* (Y page 213).No Service Your vehicle is outside the network pro-
vider transmitter/receiver range. X
Wait until the operational readiness symbol
appears in the multi-function display
(Y page 137). Drive to work-
shop without changing
gear The transmission position cannot be
changed due to a malfunction. If transmission position
Dis selected:
X Drive to a qualified specialist workshop without
shifting the transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Practical advi
ce
* optional
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Display
messages 265Display messages Possible cause/consequence Possible solution
P To start the
engine, shift to
either P or N You attempted to start the engine while
transmission position
Ror Dwas selec-
ted. X
Shift the automatic transmission to Por N. Depress brake
to shift out of position P X
Depress the brake pedal. PRE-SAFE inoperative See
Owner's Manual G
Risk of injury
Important functions of PRE-SAFE ®
have
failed. All other occupant safety systems,
e.g. airbags, remain available. X
Visit a qualified specialist workshop. Tyre pressure
monitor inoperative
The tyre pressure monitor* is malfunc-
tioning. X
Have the tyre pressure monitor* and wheels
checked at a qualified specialist workshop. Tyre pressure
monitor inoperative No
wheel sensors The tyre pressure monitor* is deactivated
because the vehicle is fitted with wheels
that do not have suitable wheel sensors. X
Have wheels with suitable wheel sensors fitted
at a qualified specialist workshop.
Once wheels with the correct wheel sensors
have been fitted, the tyre pressure monitor*
reactivates automatically after a few minutes
of driving. Practical advi
ce
* optional
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Display
messages 274 Display messages Possible cause/consequence Possible solution
m Engage N briefly You have reduced the vehicle speed, but
the automatic transmission is not in the
N
position. X
Briefly shift the automatic transmission to posi-
tion N. m Shifting process
cancelled Reacti-
vate The gear change process was not carried
out. X
Repeat the gear change process. D Coolant Stop car,
turn engine off The coolant is too hot. X
Stop the vehicle. Pay attention to the traffic
conditions as you do so.
X Switch off the engine.
X Make sure that the airflow to the radiator is not
blocked, e.g. by snow, slush or ice.
X Wait until the message disappears before
restarting the engine. There is otherwise a risk
of engine damage.
X Observe the coolant temperature gauge
(Y page 120).
X If the temperature increases again, visit a quali-
fied specialist workshop immediately. Practical advi
ce
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Troubleshooting
299Automatic transmission
Problem Possible cause/consequence Suggested solutions
The transmission has problems
shifting gear The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability is deteri-
orating.
The transmission no longer
changes gear. The transmission is in emergency
mode.
It is only possible to shift into
2nd
gear and reverse gear. X
Stop the vehicle.
X Move the selector lever to P.
X Turn the key to position 0(Y page 75) in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Move the selector lever to position Dor R.
If D is selected, the transmission shifts into 2ndgear; if Ris selec-
ted, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Practical advice
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Troubleshooting
307Problem Possible cause/consequence Suggested solutions
The auxiliary heating cannot be
switched on or off using the
remote control. The remote control display shows
FAIL and the
¢symbol.
The signal transmission between
the remote control and the vehi-
cle is faulty. X
Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off using
the remote control. The remote control display shows
FAIL and the
¡symbol.
There is not enough fuel in the
tank, or the auxiliary heating is
faulty. X
Refuel at the nearest filling station.
X Have the auxiliary heating checked at a qualified specialist work-
shop. Parking up the vehicle
Problem Possible cause/consequence Suggested solutions
The vehicle is to be left parked up
for longer than six weeks. Damage resulting from non-use
may occur if the vehicle is parked
up for long periods. X
Visit a qualified specialist workshop and seek advice.
X Disconnect the battery ( Ypage 335). Practical advice
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Battery
335step out of the vehicle first and touch the
bodywork.
R Do not wipe the battery using a cloth. The
battery may explode as a result of elec-
trostatic charge or due to flying sparks.
! Switch off the engine and remove the
key/KEYLESS GO * button before loosen-
ing or removing the battery terminal
clamps. You may otherwise destroy elec-
tronic components such as the alternator.
i Mercedes-Benz recommends that you
have all work involving the battery, e.g.
removing, charging and replacing, carried
out at a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre.
The battery is located under the front seat on
the right-hand side when viewed in the direc-
tion of travel. Disconnecting the battery
G
Risk of accident
If the battery is disconnected:
R the brake boosting effect will not be avail-
able. Greater braking force will then be
required and the brake pedal travel will
be longer. If necessary, depress the
brake pedal with maximum force.
R you can no longer turn the key in the igni-
tion and, on vehicles with KEYLESS
GO*, pressing the KEYLESS GO button*
will have no effect
R the selector lever is locked in position P
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
X Firmly depress the parking brake and shift
the selector lever to position Pon vehicles
with automatic transmission.
X Position the front seat as far forwards as
possible.
X Switch off all electrical consumers. 1
Battery cover
X Get into the rear compartment.
X Remove battery cover 1from under the
right-hand front seat. 2
Carpet Practical advice
* optional
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Towing and tow-starting
340
X
Electrical consumers can be switched on
again. Do not switch the lights on, however,
as this will overload the battery.
X First, remove the jump lead from earth
point 2and negative terminal 4, then
from positive terminal 1and positive ter-
minal 3, each time disconnecting from the
battery on your own vehicle first.
i The message Battery protection:
some convenience functions cur-
rently not available may appear in the
multi-function display. It disappears as
soon as the battery is sufficiently charged.
X Have the battery checked at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Towing and tow-starting
Points to remember
G
Risk of accident
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running
R there is a brake system malfunction
R the voltage supply or the vehicle's elec-
trical system is damaged
The electric power steering and the brake
force booster do not work when the engine
is not running. Greater braking force will
then be required and the brake pedal travel
will be longer. If necessary, depress the
brake pedal with maximum force.
Do not tow the vehicle if the key cannot be
turned in the ignition lock. If this is the case,
the steering is locked and the vehicle can-
not be steered.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
It is better to have the vehicle transported
than to have it towed. When towing, observe the legal requirements
in all countries concerned.
!
When towing, pull away slowly and with-
out jerking. If the tractive power is too high,
the vehicles could be damaged.
! Do not use the towing eye for recovery,
as this will damage the vehicle. If in doubt
recover the vehicle with a crane.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
With towing distances over 50 km, the
entire vehicle needs to be lifted up and
transported.
! On vehicles with KEYLESS GO*: use the
key instead of the KEYLESS GO * button.
Turn the key to position 2in the ignition
lock and set the automatic transmission to
N. Then turn the key back to 0and leave it
in the ignition lock.
! Only secure the tow cable or towing bar
to the towing eyes. You may otherwise
damage the vehicle. Practical advice
* optional
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