231
Controls in detail
Useful features
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon
after the emergency call has been
initiated. The Response Center will
attempt to determine more precisely the
nature of the accident
provided they can
speak to an occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
vehicle battery power is available
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center Initiating an emergency call manually
1 Cover
2 SOS button
Briefly press on cover 1.
The cover opens.
Press SOS button 2 briefly.
The indicator lamp in SOS button 2
will flash until the emergency call is
concluded.iLocation of the vehicle on a map is only
possible if the vehicle is able to receive signals
from the GPS satellite network and pass the
information on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
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232 Controls in detail
Useful features
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded. Roadside Assi
stance button •
The Roadside Assistance button • is
located below the center armrest cover.
1 Button to open telephone tray
2 Armrest cover
3 Roadside Assistance button •
Press button1 and lift up armrest
cover 2.
Press and hold button 3 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle
occupants.
iWhile the call is connected you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
W463.boo Seite 232 Montag, 19 . November 2007 8:41 08
233
Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable. Information button
¡
The Information button ¡ is located
below the center armrest cover.
1 Button to open telephone tray
2 Armrest cover
3 Information button ¡
Press button1 and lift up armrest
cover 2.
iThe indicator lamp on the Roadside
Assistance button • remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the
Information button ¡).
See system self-check (
page 230) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button • is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the
multifunction display.
Roadside Assistance calls can be terminated
using the t button on the multifunction
steering wheel or the END button on the
COMAND system headunit.
W463.boo Seite 233 Montag, 19 . November 2007 8:41 08
234 Controls in detail
Useful features
Press and hold button3 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals). A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light
Truck Center or
Mercedes-Benz USA products and services
is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
iThe indicator lamp in the Information
button ¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switch ing on the ignition
(together with the SOS button and the Roadside
Assistance button •).
See system self-check (
page 230) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button ¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call failed appears in the
multifunction display.
Information calls can be terminated using
the t button on the multifunction steering
wheel or the END button on the COMAND
system headunit.
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236 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to
replace up to three hand-held remote
controls used to operate devices such as
garage door openers, gate openers, or
other devices compatible with HomeLink
®
or some other systems.
Before the integrated remote control can
be used, it must be programmed to the
garage door opener, ga te operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is
available if the relevant cellular phone network
is available.
The SOS button will flash and the message
Connecting call will appear in the multi-
function display to indicate receipt of the door
unlock command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate lock was pressed for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pressing the tailgate lock
again.
iWhen the anti-theft al arm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. For more information,
see “Anti-theft systems” (
page 95).
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261
Operation
Driving instructions
Check tires for possible damage.
Inspect frame, oil pan, brake hoses,
etc., as well as vehicle underbody for
possible damage.
Check for brush or br
anches caught in
the underbody.
After continued operation in mud,
sand, water or other dirty conditions,
clean the brake discs, wheels, brake
pads, and check and clean axle joints.
Conduct a brake test.
Driving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of a
Mercedes-Benz Light Truck Center
directory, you should request pertinent
information from an authorized
Mercedes-Benz Light Truck Center. Control and operation of radio
transmitters
COMAND, radio and telephone*
!Brush or branches could increase the possi-
bility of a fire, as well as cut fuel and/or brake
lines, puncture rubber be llows of the axles or
drive shafts.
Warning!G
Do not forget that your primary responsi-
bility is to drive the vehicle safely. Only
operate the COMAND system, radio or
telephone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
W463.boo Seite 261 Montag, 19 . November 2007 8:41 08
262 Operation
Driving instructions
Telephones and two-way radios
Radio transmitters, such as a portable
telephone or citizens band unit should only
be used inside the vehicle if they are
connected to an antenna that is installed
on the outside of the vehicle.
Refer to the radio transmitter operation
instructions regarding use of an external
antenna.Catalytic converter
Your Mercedes-Benz is equipped with
monolithic-type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial
control of the pollutants in the exhaust
emissions. Keep your vehicle in proper
operating condition by following our
recommended maintenance instructions
as outlined in your Maintenance Booklet.
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so coul d lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic convert-
ers, use only premium unleaded gasoline in this
vehicle.
Any noticeable irregularities in engine operation
should be repaired promptly. Otherwise, exces-
sive unburned fuel may reach the catalytic
converter, causing it to overheat and potentially
start a fire.
Warning!G
As with any vehicle, do not idle, park or
operate this vehicle in areas where combus-
tible materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
W463.boo Seite 262 Montag, 19 . November 2007 8:41 08
271
Operation
Engine compartment
If necessary, add engine oil
(
page 273).
For more information on engine oil, see the
“Technical data” section (
page 421) and
(
page 423).
Other display messages
If the SmartKey is not turned to position 2
in the starter switch, the following
message will appear:
Switch
ignition on to
check engine
oil level
Switch on the ignition (page 39).
If you see the message:
Observe
waiting time
If the engine is at operating
temperature, wait 5 minutes before
repeating check procedure.
If the engine is not at operating
temperature yet, wait 30 minutes
before repeating check procedure.
If you see the message:
Engine oil
level
Not with
engine on
Turn off the engine.
If the engine is at operating
temperature, wait 5 minutes before
checking oil.
If the engine is not at operating
temperature yet, you must wait
30 minutes before checking oil.
If there is excess engine oil with the engine
at operating temperature, the following
message will appear:
Engine oil
level
Reduce oil
level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Light Truck Center.
For more information on messages in the
multifunction display concerning engine
oil, see the “Practical hints” section
(
page 349).
!Excess oil must be siphoned or drained off.
It could cause damage to the engine and/or
catalytic converter not covered by the
Mercedes-Benz Limited Warranty.
iG 500 only:
Perform the engine oil level check with the oil
dipstick if it cannot be completed with the
control system (
page 272).
In this case we recommend that you have the
system checked at a Mercedes-Benz Light Truck
Center.
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