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Troubleshooting
210 Troubleshooting
Points to remember
G
Risk of accident and injury
If maintenance work is carried out incorrectl y this can jeopardise the operating safety of your vehicle. You risk losing control of your vehicle
and thereby causing an accident. The safety systems may also no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop which has the necessary specialist knowledge and tools to
carry out the work required.
Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose.
In particular, all work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop. Warning and indicator lamps in switches and buttons
Problem Possible cause/consequence Suggested solutions
One or all of the indicator lamps
in the seat heating button are
flashing. There is insufficient voltage
because too many consumers are
switched on. The seat heating has
switched itself off automatically. X
Switch off consumers that are not required, e.g. reading lamps,
interior lighting, etc.
The seat heating will automatically switch back on as soon as there
is sufficient voltage again. The indicator lamp in the
9
button on the Thermatic control
panel is on or flashes when you
press the button. The cooling sys-
tem cannot be switched on. The cooling system is losing
refrigerant. X
Visit a qualified specialist workshop. Practical advice
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Troubleshooting
225Mirrors
Problem Possible cause/consequence Suggested solutions
An exterior mirror has been
pushed out of position. X
Push the mirror into the correct position manually. Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearl
y discharged. X
Point the tip of the key at the driver's door handle from close range
and try to unlock or lock the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 229).
X Check the key batteries (Y page 234) and replace them if neces-
sary ( Ypage 234). The key is faulty. X
Lock or unlock the vehicle using the emergency key element
(Y page 229).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries ( Ypage 234). You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Practical advice
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Changing the batteries
234 Changing the batteries
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic sub-
stances. For this reason, keep batteries
away from children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection
point for old batteries. Key
Checking the batteries X
Press the jork button.
The batteries are in order if the battery
charge indicator lamp lights up briefly.
Changing the batteries You require two CR 2025 3 V cell batteries.
X
Remove the emergency key element from
the key (Y page 229). 1
Emergency key element
2 To release the battery tray
3 To pull out the battery tray
4 Battery tray X
Using emergency key element 1, press
the grey release catch in the opening in the
direction of arrow 2.
Battery tray 4is released.
X Pull battery tray 4out of the key in the
direction of arrow 3. 1
Batteries
2 Contact spring
X Remove old batteries 1from the battery
tray.
X Insert the new batteries underneath con-
tact spring 2with the positive terminal
facing upwards. Use a lint-free cloth to do
so. Practical advice
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