
Troubleshooting
295Engine
Problem Possible cause/consequence Suggested solutions
The engine will not start. HOLD is activated. X
Deactivating HOLD (Y page 155).
X Start the engine again. The engine will not start. You can
hear the starter motor operating. R
There is a malfunction in the
engine electronics.
R There is a malfunction in the
fuel supply. X
Turn the key back to position 0in the ignition lock before the next
starting attempt.
X Try to start the engine again (Y page 110). Avoid excessively long
and frequent attempts to start the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. Vehicles with a diesel engine:
The engine will not start. You can
hear the starter motor operating.
The reserve fuel warning lamp is
on and the fuel gauge shows
0. The fuel tank has been run dry. X
Refuel the vehicle.
X Bleed the fuel system (Y page 294).The engine will not start. You can-
not hear the starter motor oper-
ating. The on-board voltage is too low
because the starter battery is too
weak or discharged. X
Jump-start the vehicle (Y page 333).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. Practical advice
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Flat tyre
323G
Risk of accident
If the tyre pressure is now lower than
1.3 bar, the tyre is too badly damaged. Do
not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. In particu-
lar, work relevant to safety or on safety-
related systems must be carried out at a
qualified specialist workshop. 9
Pressure release button
a Pressure gauge
X If the tyre pressure is still at least 1.3 bar,
correct it (see fuel filler flap for values). To increase the tyre pressure:
switch on
the electric air pump.
To reduce the tyre pressure: press yellow
pressure release button 9next to pres-
sure gauge a.
X Drive to the nearest workshop and have the
tyre changed there.
X Have the TIREFIT kit replaced as soon as
possible at a qualified specialist workshop,
e.g. at a Mercedes-Benz Service Centre. G
Risk of accident
Do not exceed the maximum speed of 80
km/h.
The “max. 80 km/h” sticker must be affixed
within the driver's field of vision.
The vehicle's handling characteristics may
be affected. H
Environmental note
Have the used TIREFIT kit disposed of pro-
fessionally, e.g. at a Mercedes-Benz
Service Centre.
X Have the TIREFIT kit replaced every four
years at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. Changing a wheel and fitting the spare
wheel*
G
Risk of accident
The wheel dimensions and tyre size of the
spare wheel*, the emergency spare
wheel* and standard wheels may differ
from one another.
Your vehicle's handling characteristics will
be altered when a "Minispare"/collapsible
emergency spare wheel* is fitted. Adapt
your style of driving accordingly.
The "Minispare"/collapsible emergency
spare wheel* may only be used as a tem-
porary measure. Do not exceed the maxi-
mum speed of 80 km/h and do not
deactivate ESP ®
.
Never drive the vehicle with more than one
“Minispare”/collapsible emergency spare
wheel* fitted. G
Risk of accident
Have the “Minispare”/collapsible emer-
gency spare wheel* or the spare wheel*
replaced with a new wheel as soon as pos-
sible at a qualified specialist workshop
which has the necessary specialist knowl-
edge and tools to carry out the work Practical advice
* optional
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Flat tyre
324 required. Mercedes-Benz recommends
that you use a Mercedes-Benz Service
Centre for this purpose. In particular, work
relevant to safety or on safety-related sys-
tems must be carried out at a qualified
specialist workshop.
Preparing the vehicle X
Prepare the vehicle as described
(Y page 317).
X If a trailer is coupled, uncouple it.
X Place the wheels in the straight-ahead posi-
tion.
X Take out the following from the stowage
area beneath the boot/luggage compart-
ment floor:
R the "Minispare"/collapsible emergency
spare wheel* or the spare wheel*
R the vehicle tool kit
R the wheel chock
R the jack
X Secure the vehicle to prevent it from rolling
away.
On level ground: place chocks or similar
under the front and rear of the wheel that is diagonally opposite the wheel you wish
to change.
X On downhill gradients: place chocks or
similar under both wheels of the other axle.
Raising the vehicle 1
Wheel wrench
X Using wheel wrench 1, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts com-
pletely. G
Risk of accident
If you fail to position the jack correctly, the
vehicle may: R
slip off the jack
R injure you or others
R be damaged
It is thus important to ensure that the jack
is positioned correctly in the respective
jacking points. Before positioning the jack,
remove any dirt that may have collected in
the jacking points.
The jacking points for the jack are located
behind the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels. 1
Jacking point
2 Jack
3 Crank
X Position jack 2at jacking point 1. Practical advice
* optional
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Flat tyre
328 MOExtended run-flat system*
The MOExtended run-flat system must only
be used in conjunction with the tyre pressure
loss warning system or the tyre pressure
monitor*.
! The maximum permissible distance which
can be driven in run-flat mode depends on
the load in the vehicle. It is 50 km if the
vehicle is partially laden and 30 km if fully
laden.
The maximum range that can be driven in
emergency operation is measured from the
point at which the pressure loss warning
message appears in the multi-function dis-
play.
You must not exceed a maximum speed of
80 km/h.
i Vehicles featuring the MOExtended run-
flat system are not equipped with the
TIREFIT kit*.
It is therefore recommended to additionally
equip your vehicle with the TIREFIT kit*
when fitting tyres that do not feature run-
flat properties, e.g. winter tyres. i
A TIREFIT kit* is available from any quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre. G
Risk of accident
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and
avoid sudden changes in direction and sud-
den acceleration, as well as driving over
obstacles (i.e. kerbs, potholes), and driving
off-road. This is particularly the case when
the vehicle is heavily laden.
The maximum permissible distance that
can be driven in run-flat mode depends to
a large extent on the loads placed on the
vehicle. It can be shorter due to high
speeds, a heavy load, sudden acceleration
and/or manoeuvring, the road surface con-
dition, outside temperature, etc., or further
if you drive carefully and conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises
R the vehicle starts to shake R
you see smoke and smell rubber
R ESP ®
is intervening constantly
R there are tears in the sidewalls of the tyre
After driving in run-flat mode, you must
have the rims checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. The faulty
tyre must be replaced in every case.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist work-
shop.
i On a vehicle with MOExtended tyres, only
MOExtended spare tyres should be used.
These must be of the size specified for the
vehicle. Practical advice
* optional
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Battery
329Battery
Notes on the battery
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
a long period of time. G
Risk of injury
Comply with safety precautions and take
protective measures when handling batter-
ies. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the bat-
tery. Avoid creating
sparks. Battery acid is caustic.
Avoid contact with the
skin, eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a
face mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's
Manual.
H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. Dispose of defective batteries
in an environmentally responsible manner.
Take them to a Mercedes-Benz Service Centre or a special collection point for old
batteries.
G
Risk of injury
Mercedes-Benz recommends that, for
safety reasons, you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These bat-
teries provide increased impact protection
to prevent vehicle occupants from suffering
acid burns should the battery be damaged
in the event of an accident.
To prevent acid burns, observe the follow-
ing safety notes when handling batteries:
R Do not lean over batteries.
R Do not place any metal objects on a bat-
tery. You could otherwise cause a short
circuit and the battery's highly flammable
gas mixture could ignite.
R Make sure that you do not create an elec-
trostatic charge, e.g. by wearing syn-
thetic clothing or as a result of friction on
fabrics. Therefore, you should not pull or
slide the battery over carpets or other
synthetic materials.
R Never touch the battery first. To dis-
charge a possible electrostatic charge, Practical advice
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Towing and tow-starting
337Towing and tow-starting
Points to remember
G
Risk of accident
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running
R there is a brake system malfunction
R the voltage supply or the vehicle's elec-
trical system is damaged
The electric power steering and the brake
force boosting effect do not work when the
engine is not running. Greater braking force
will then be required and the brake pedal
travel will be longer. If necessary, depress
the brake pedal with maximum force.
Do not tow the vehicle if the key cannot be
turned in the ignition lock. If this is the case,
the steering is locked and the vehicle can-
not be steered.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle. G
Risk of accident
The vehicle is braked when HOLD is activa-
ted. Therefore, deactivate HOLD if the vehi-
cle is to be towed.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
It is better to have the vehicle transported
than to have it towed.
When towing, observe the legal requirements
in all countries concerned.
! When towing, pull away slowly and with-
out jerking. If the tractive power is too high,
the vehicles could be damaged. Do not use
the towing eye for recovery.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
With towing distances over 50 km, the
entire vehicle needs to be lifted up and
transported.
! Only secure the tow cable or towing bar
to the towing eyes. You may otherwise
damage the vehicle. R
Vehicles with an automatic transmission*
must not be tow-started.
R If the engine does not start, try jump start-
ing (Y page 333).
R If it is not possible to jump-start the vehicle,
have it towed to the nearest qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R If the vehicle has suffered transmission
damage, only tow it with the propeller shaft
disconnected.
R The automatic transmission* selector lever
must be in the Nposition when towing the
vehicle away.
R If you are towing the vehicle over a consid-
erable distance, this must only be done
with the rear axle raised.
R The ignition must be switched off if you are
towing the vehicle with the front/rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
R Vehicles with 4MATIC* may not be towed
with the front or rear axle raised.
R Before towing the vehicle, make sure that
the battery is connected and charged. Oth-
erwise: Practical advice
* optional
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Towing and tow-starting
339Towing the vehicle
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
With towing distances over 50 km, the
entire vehicle needs to be lifted up and
transported.
! Vehicles with 4MATIC* may not be towed
with the front or rear axle raised.
! The engine must be switched off (key in
ignition lock in position 0or position 1) if
the vehicle is being towed with the rear axle
raised or if the parking brake is being tested
on a dynamometer. Intervention by ESP ®
could otherwise damage the brake system.
Vehicles with manual transmission X
Turn the key to position 2in the ignition
lock.
X Shift to neutral. Vehicles with automatic transmission* X
Turn the key to position 2in the ignition
lock.
X Move the selector lever to N. Tow-starting (emergency engine
starting)
Please note:
R Vehicles with an automatic transmission*
must not be tow-started.
R The battery must be connected.
R The engine and catalytic converter must be
cold.
R Avoid repeated and lengthy starting
attempts.
Vehicles with manual transmission X
Turn the key to position 2in the ignition
lock.
X Fully depress the clutch pedal.
X Shift to neutral. X
Tow the vehicle or let it roll.
X Shift to a suitable gear and bring the clutch
pedal up slowly. Do not depress the accel-
erator pedal.
The engine is started. Removing the towing eye
X Take the wheel wrench from the vehicle
tool kit ( Ypage 254).
X Insert the wheel wrench handle into the
towing eye and turn it anti-clockwise.
X Unscrew the towing eye.
X Replace the cover and press it until it
engages.
X Return the towing eye and the wheel
wrench to the vehicle tool kit. Practical advice
* optional
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Genuine Mercedes-Benz parts
344 Introduction to technical data
i The technical data was determined in
accordance with EU directives. All data
applies to the vehicle's standard equip-
ment. The data may therefore differ for
vehicles with optional equipment. You can
obtain further information from a
Mercedes-Benz Service Centre. Genuine Mercedes-Benz parts
Mercedes-Benz tests genuine parts and con-
version parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to evaluate other parts. Mercedes-
Benz therefore accepts no responsibility for
the use of such parts in Mercedes-Benz vehi-
cles, even if they have been independently or
officially approved.
In Germany and some other countries, certain
parts are only officially approved for installa-
tion or modification if they comply with legal
requirements. All genuine Mercedes-Benz
parts meet this requirement. The use of non-
approved parts may invalidate the vehicle's
general operating permit. This is the case if:
R they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R other road users could be endangered
R the emission or noise levels are adversely
affected
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends genuine Mercedes-Benz parts and conversion parts
and accessories that have been approved for
your vehicle. H
Environmental note
Daimler also supplies reconditioned
assemblies and parts which are of the same
quality as new parts and to which the same
warranty applies.
Genuine Mercedes-Benz parts and approved
conversion parts and accessories are availa-
ble from Mercedes-Benz Service Centres.
There, you can also receive advice about tech-
nical modifications and have the parts pro-
fessionally fitted.
Always quote the vehicle identification num-
ber and the engine number when ordering
genuine parts. You will find these numbers on
the vehicle data card in the Service Booklet
or on your vehicle's identification plates
(Y page 346). Technical data
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