247 Controls in detail
Useful features
Removing the cup holder
Extend cup holder (page 246).
Press mark on cup holder and remove
cup holder by pulling it upward.
Reinstalling the cup holder
Insert cup holder into opening.
Press mark on cup holder and press
cup holder downward until it engages.Cup holder in the rear center console
1Cover
Slide cover1 forward.
Removing cup holder1Cup holder
2Locking pinMove pin2 in direction of arrow to un-
lock the cup holder.
With the cup holder unlocked, take cup
holder1 out upwards.
Reinstalling cup holder
Insert cup holder1.
Move pin2 against direction of arrow
to lock the cup holder.
iThe cup holder can be removed for cleaning.
Clean the cup holder with clear, lukewarm water.
!Make sure that the cup holder is correctly
positioned in the guide while you are reinstalling
it. Otherwise the cup holder can be damaged.
iThe cup holder can be removed for cleaning.
Clean the cup holder with clear, lukewarm water.
249 Controls in detail
Useful features
Reinstalling ashtray insert
Install insert by pushing it back into
frame until it engages again.
Rear door ashtray
1Chrome bar
2Insert slides out
3AshtrayOpening rear seat ashtrayBriefly press the top of ashtray3.
The ashtray opens.
Removing ashtray insert
Pull chrome bar1 in direction of ar-
row.
Remove insert2 upwards from ash-
tray frame.
Reinstalling ashtray insert
Install insert by pushing it back into
ashtray frame until it engages again.
Cigarette lighter
Warning!G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure that any children traveling with
you do not injure themselves or start a fire
with the hot cigarette lighter.
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could re-
sult in an accident and/or serious personal
injury.
256 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the COMAND System or on the multi-
function steering wheel. To raise, turn the
rotary volume control on COMAND System
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND System control counterclock-
wise or press buttonç on the multi-
function steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using button¡. Failure to complete ei-
ther of these steps will result in a system that is
not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 258).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (
page 243).
261 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button
¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the
multifunction display.
Information calls can be terminated using
the
t button on the multifunction steering
wheel or the END Button on the COMAND Sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Con-
tact your authorized Mercedes-Benz Center and
have the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada) as soon as pos-
sible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the
COMAND System.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
262 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call
will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
m o r e t h a n 2 0 s e c o n d s b e f o r e d o o r u n l o c k a u t h o -
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response Cen-
ter. See anti-theft alarm system (
page 97).
275 Operation
Driving instructions
Parking
TiresTreadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of approx-
imately
1/16 in (1.6 mm), at which point the
tire is considered worn and should be re-
placed.
The treadwear indicator appears as a solid
band across the tread.
Warning!G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury, or
damage to the vehicle drivetrain, as a result
of vehicle movement, before turning off the
engine and leaving the vehicle always:
Keep right foot on brake pedal.
Firmly depress parking brake pedal.
Move the gear selector lever to
positionP.
Slowly release brake pedal.
Slowly release brake pedal.
When parked on an incline, turn front
wheel towards the road curb.
Turn the SmartKey in the starter switch
to position0 and remove the SmartKey
from the starter switch, or press
KEYLESS-GO* start/stop button (vehi-
cles with KEYLESS-GO*).
Take the SmartKey or the SmartKey with
KEYLESS-GO* with you and lock vehicle
when leaving.
Warning!G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Center or tire
dealer for repairs.
283 Operation
At the gas station
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the remote control automatically
locks/unlocks the fuel filler flap.
1Fuel filler flap
2Fuel filler cap
3Holder
Turn the engine off.
Vehicles with SmartKey: Remove the
SmartKey from the starter switch.
Vehicles with KEYLESS-GO*: Open the
driver’s door (this puts the starter
switch in position 0, same as with the
SmartKey removed from the starter
switch). The driver’s door then can be
closed again.
Warning!G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious per-
sonal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid in-
haling fumes and skin or clothing contact,
extinguish all smoking materials.
Direct skin contact with fuels and the inha-
lation of fuel vapors can damage your
health.
!Damage resulting from the use of non ap-
proved fuels or fuel additives or resulting from
mixing gasoline with diesel fuel is not covered by
the Mercedes-Benz Limited Warranty.
iIn case that the central locking system does
not release the fuel filler flap, or the opening
mechanism is clamping, notify Roadside Assis-
tance or an authorized Mercedes-Benz Center.
284 Operation
At the gas station
Open fuel filler flap1 by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn fuel cap2 counterclockwise and
hold on to it until possible pressure is
released.
Take off fuel cap2 and place it into
holder3 located on the inside of the
fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top off or over-
fill.
Replace fuel cap by turning it clockwise
until it audibly engages.
Close the fuel filler flap.
Warning!G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas-
oline fuel discharge. This could cause the
gasoline fuel to spray back out when remov-
ing the fuel pump nozzle, which could cause
personal injury.
iMake sure to close the fuel filler flap before
locking your vehicle as the flap locking pin pre-
vents closing after you have locked the vehicle.
iLeaving the engine running and the fuel cap
open can cause the yellow fuel tank reserve
warning lamp to flash and the malfunction indi-
cator lampú(USA only) or the malfunction
indicator lamp±(Canada only) to illuminate.
See also “Practical hints” section (
page 348).
iOnly use premium unleaded gasoline with a
minimum Posted Octane Rating of 91 (average of
96 RON/86 MON). Information on gasoline
quality can normally be found on the fuel pump.
Please contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see “Premium
unleaded gasoline” (
page 451), see “Fuel re-
quirements” (
page 451), and the Factory Ap-
proved Service Products pamphlet (USA only) or
contact an authorized Mercedes-Benz Center.