293 Controls in detail
Useful features
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an
authorized Mercedes-Benz Center for in-
formation on features available for your
mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone compartment
(
page 287).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact 2 on
cradle3.
Push the top of the mobile phone in di-
rection of arrow 1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 169), audio system (page 236),
COMAND* (see separate operating
instructions).
!Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.
iWhen you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
295 Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on).
The message
Tele Aid Inoperative ap-
pears in the multifunction display.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 33).
The Roadside Assistance button• and the
Information button¡ are located in the cen-
ter armrest below the cover (
page 287).
iThe Tele Aid system utilizes the cellular net-
work for communication and the GPS (G
lobal Po-
sitioning S
ystem) satellites for vehicle location. If
either of these signals is unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
296 Controls in detail
Useful features
Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 297) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting Call
appears in the multifunction display and
the audio system is muted. When the
connection is established, the message
Call Connected appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the
vehicle (determined by the GPS satellite
location system), vehicle model, identifica-
tion number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if:
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
Warning!G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or message
Tele Aid Inoperative is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
298 Controls in detail
Useful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the •button (for
longer than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The •button will flash while the call
is in progress. The message
Connecting Call will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the sys-
tem self-check after switching on the ignition (to-
gether with the SOS button and the Information
button¡).See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call Failed appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing the tbutton on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.
299 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Press and hold the ¡button (for
longer than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The
¡button will flash while the call is
in progress. The message
Connecting Call will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See System self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thetbutton on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an Mercedes-Benz Center and have the system
checked or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.
300 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttonton the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
497 Index
A
ABS 29, 90
Malfunction indicator lamp 378
Messages in display 394
Accelerator position,
automatic transmission 176
Accessory weight 358
Accident 58
Active head restraints 81
Resetting 440
Air bags 65
Children 83
Front passenger front
air bag off indicator lamp 76
Front side impact air bags 70
Front, Driver 70
Front, Passenger 70
Head-thorax 71
Occupant Classification System
(OCS) 72
Rear side impact air bags* 70
Rear side-impact* 72
Safety guidelines 68
Window curtain 70
Air conditioning refrigerant 491Air conditioning system
see Climate control system
Air conditioning, Cooling 198, 210
Air distribution 194, 205
Air pressure see Tires, Inflation pressure
Air recirculation mode 196, 207
Air vents 199, 212
Air volume 194, 206
Alarm system see Anti-theft systems
Alignment bolt
(vehicle tool kit) 422, 460, 461
AMG menu (CLK 63 AMG only) 148
Lap analysis 151
Overall analysis 150
RACETIMER 149
Vehicle supply voltage 148
Anticorrosion/antifreeze 494, 495
Antiglare, Rear view mirror 185, 186
Antilock Brake System see ABS
Anti-theft systems 97
Anti-theft alarm system 97
Immobilizer 97
Aquaplaning see Hydroplaning
Armrest 287
Ashtrays 289
Aspect ratio 358ATF 327
AUDIO menu 151
CD player (CD, MP3-CD) 152
Radio station 151
Radio station (satellite*) 152
Search function 165
Audio system 213
Button and soft key operation 216
CD changer* 232
CD operation 229
Emergency calls "911" 248
MP3 230
Operating and display elements 214
Operating audio system 213
Operating safety 213
Radio operation 221
Sound system* 213, 217
Switching on/off 216
Telephone* operation 213, 236
Auto-dimming, Rear view mirror 186
Automatic central locking,
Control system 118, 166
Automatic climate control
see Climate control system
Automatic headlamp mode see Headlamps
500 Index
Control system menus 144, 145
AMG 148
AUDIO 151
NAV* 153
Settings 155
Settings, Submenus 156
Standard display 147
Submenus 143
TEL* 169
Trip computer 167
Vehicle status message memory 154
Control system submenus 143, 145, 157
Convenience 166
Instrument cluster 158
Lighting 162
Time/Date 160
Vehicle 165Coolant 328, 494
Adding 328
Anticorrosion/antifreeze
mixing ratio and quantity 494
Capacities 489
Checking coolant level 328
Messages in display 405–407
Temperature 319
Temperature indicator 139
Warning lamp 382
Coolants 494
Corner-illuminating front fog lamps* 133
Replacing bulbs 444
Cruise control 267
Canceling 269
Cruise control lever 267
Current speed 268
Fine adjustment 270
Higher speed 269
Last stored speed ("Resume"
function) 270
Slower speed 270
Cup holder 288
Curb weight 358D
Date 160
Date, Setting 161, 162
Daytime running lamp mode 131
Setting 162
Deep water see Standing water
Defogging
Windshield 196, 206
Defrosting, Front 195, 206
Defrosting, Rear 189
Delayed shut-off
Exterior lamps 164
Interior lighting 165
Department of Transportation see DOT
Difficulties
With starting 53
Digital speedometer 147
Dimensions, Vehicle 488
Direction of rotation (tires) 334
Displays
Digital speedometer 147
Lap analysis 151
Maintenance service indicator 364
Messages in display 392
Multifunction display 141
Outside temperature 140