596 OperationVehicle careMore frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility of incompatibility between materials used
in the production process and others ap-
plied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
!
Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
597 Operation
Vehicle care
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
!
Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
598 OperationVehicle careAutomatic car wash
You can have your car washed in an auto-
matic car wash from the start.
To protect the filter system, switch the
automatic climate control to air recir-
culation mode (
page 496).
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.When taking the vehicle through an auto-
matic conveyor type car wash, observe the
following instructions.
Vehicles with SmartKey:
With the vehicle at a standstill and the
ignition switched on shift the
automatic transmission to neutral
positionN.
If engaged, manually release the
electronic parking brake (
page 413).
Switch off the ignition and leave the
SmartKey in the starter switch.Vehicles with KEYLESS-GO*:
With the vehicle at a standstill, depress
the brake pedal and keep it pressed.
With the ignition switched on shift the
automatic transmission to park
positionP.
Release the brake pedal.
Remove the KEYLESS-GO start/stop
button from the starter switch
(page 366).
Insert the SmartKey with KEYLESS-GO
into the starter switch.
Switch on the ignition.
Depress the brake pedal.
Shift the automatic transmission to
neutral positionN.
Release the brake pedal.
If engaged, manually release the
electronic parking brake (
page 413).
Switch off the ignition and leave the
SmartKey with KEYLESS-GO in the
starter switch.
!
Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.
!
Make sure that the windshield wiper switch
is set to0 (
page 400). Otherwise, e.g. the rain
sensor could activate and cause the wipers to
move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent dam-
age to the mirrors.
Warning!
G
When leaving the SmartKey or SmartKey
with KEYLESS-GO* in the starter switch, do
not leave children unattended in the vehicle.
It is possible for children to switch on the
ignition which could result in unsupervised
use of vehicle equipment. Unsupervised use
of vehicle equipment could result in an
accident and/or serious personal injury.
603 Operation
Vehicle care
2Camera
Clean inside of windshield in front of
camera2 with a soft, non-scratching
cloth.
Use recessed handles1 to swing
camera cover up.Cleaning the windows and the wiper
blades
Make sure the hood is fully closed.
Placing wiper arms in vertical position
Vehicles with SmartKey:
Turn SmartKey in starter switch
position1.
Turn combination switch to wiper
settingu (
page 400).
With wiper arm in vertical position, turn
the SmartKey in starter switch to
position0.
Vehicles with KEYLESS-GO*:
Make sure the vehicle’s on-board elec-
tronics have status 1 (
page 366).
Turn combination switch to wiper
settingu (
page 400).
Press KEYLESS-GO start/stop button
repeatedly until windshield wipers
start.
Press KEYLESS-GO start/stop button
when the wiper arms are in a vertical
position.
Cleaning
Fold the wiper arms forward until they
snap into place.
!
If you use a windshield cleaning product,
make sure that none of the cleaning product
comes into contact with the lens of the Night
View Assist camera.
!
The windshield wipers must be in a vertical
position before folding them away from the wind-
shield. They could otherwise damage the hood.
Never open the hood when the wiper arms are
folded forward.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield
and/or the wiper blades. Otherwise, the
wiper motor could suddenly turn on and
cause injury.
604 OperationVehicle care
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light
alloy wheels.Plastic and rubber parts
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Wipe with a cloth moistened in a luke-
warm solution.
The surface may temporarily change
color. If this is the case, wait for it to
dry.
!
Do not pull on the wiper blade inserts. They
could tear.
!
Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO*
start/stop button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!
To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or side windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
!
Only use acid-free cleaning materials. Acid
may cause corrosion or damage the clear coat.
!
The vehicle should not be parked for an
extended period of time immediately after it has
been cleaned, especially not after the wheel rims
have been cleaned with wheel rim cleaner.
Wheel rim cleaners can lead to increased
corrosion of the brake disks and brake pads.
Non-approved wheel cleaners may also damage
the wheel paint if the car is not driven after
cleaning. Therefore, the vehicle’s brake system
should always be warmed-up before it is parked
after cleaning. To do so, please drive your vehicle
for several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved Tire
Care and Mercedes-Benz approved Wheel Care
products, take care not to spray them on the
brake disks.
Warning!
G
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or
the steering wheel. Cleaners containing sol-
vents will make the surface porous and vehi-
cle occupants could suffer serious injuries
from plastic parts coming loose in the event
of air bag deployment.
661 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
Key Not
Detected
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running be-
cause the SmartKey with KEYLESS-GO* is
not in the vehicle.
Stop the vehicle in a safe location or as soon
as it is safe to do.
Engage the electronic parking brake
(page 412).
Search for the SmartKey.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after the engine is stopped.
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running be-
cause there is strong radio-frequency inter-
ference.
Stop the vehicle in a safe location or as soon
as it is safe to do.
Engage the electronic parking brake
(page 412).
Remove KEYLESS-GO* button from over
starter switch (
page 366).
Operate the vehicle with the SmartKey in the
starter switch.
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey in the
vehicle.
If necessary, operate vehicle using SmartKey
with KEYLESS-GO* in starter switch under
KEYLESS-GO* button (
page 366).
662 Practical hintsWhat to do if …?Display
Possible cause/consequence
Possible solution
Close Doors
to Lock Vehicle
You wanted to lock the vehicle but the
doors were not closed.
Close doors and lock vehicle again.
Don’t Forget
Your Key
This display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine turned off and no SmartKey
in the starter switch.
This message is only a reminder.
Take the SmartKey or SmartKey with
KEYLESS-GO* with you when leaving the
vehicle.
Take Your Key
From Ignition
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the starter
switch.
Replace
Key Battery
The batteries in the SmartKey with
KEYLESS-GO* are discharged.
Replace the batteries (
page 686).
Key Detected
In Vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the ve-
hicle from the outside.
Take the SmartKey with KEYLESS-GO* out of
the vehicle.
663 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
Key Not
Detected
The SmartKey with KEYLESS-GO* is
momentarily not recognized.
Change the position of the SmartKey with
KEYLESS-GO* in the vehicle.
If necessary, operate vehicle using SmartKey
with KEYLESS-GO* in starter switch under
KEYLESS-GO* button (
page 366).
Key Being
Initialized…
Please Wait
The SmartKey with KEYLESS-GO* is be-
ing initialized in the vehicle.
Wait until the message disappears from the
multifunction display.
Remove "START" Button
and Insert Key
The KEYLESS-GO* system is
malfunctioning.
Remove KEYLESS-GO* button from the
starter switch (
page 366).
Operate the vehicle with the SmartKey with
KEYLESS-GO* in the starter switch.
Obtain
a New Key
The SmartKey with KEYLESS-GO* must
be replaced.
Contact an authorized Mercedes-Benz
Center as soon as possible.
Key Does Not
Belong to Vehicle
The SmartKey in the starter switch does
not belong to your vehicle.
Remove the SmartKey from the starter
switch.