526 Controls in detailUseful featuresRoadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting Call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 86).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 137).
527 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting Call” appears in the multi-
function display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 86).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 137).
!
If the indicator lamps do not start flashing
after you press one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
528 Controls in detailUseful featuresDestination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 183).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
i
The components and operating principles of
COMAND can be found on (
page 83).
i
If you select “No”, you can save the address
in your address book (
page 163).
i
The destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 137).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
545 Operation
Driving instructions
An electronic speed limiter prevents your
vehicle from exceeding a speed of
All models except AMG vehicles:
130 mph (210 km/h)
CL 63 AMG:
CL 65 AMG:
155 mph (250 km/h)
CL 63 AMG with increased top speed*:
CL 63 AMG (Performance Package*):
CL 65 AMG with increased top speed*:
186 mph (300 km/h)
The factory equipped tires on your vehicle
may have a tire speed rating above the
maximum speed permitted by the elec-
tronic speed limiter.
Make sure your tires have the required tire
speed rating as specified for your vehicle in
the “Technical data” section (
page 727),
for example when purchasing new tires.For information on how to identify the tire
speed rating on a tire’s sidewall, see “Tire
size designation, load and speed rating”
(
page 577).
If you are uncertain about the correct read-
ing of the information given on a tire’s side-
wall, any authorized Mercedes-Benz
Center will be glad to assist you.
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
or DISTRONIC Plus* system under such
conditions.
When the vehicle is in danger of skidding,
move gear selector lever to neutral
positionN. Try to keep the vehicle under
control by corrective steering action.
i
For information on speed ratings for winter
tires, see (
page 580) and (
page 590).
i
For information on driving with snow chains,
see “Snow chains” (
page 591).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
555 Operation
Engine compartment
Notes about checking engine oil level
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been
stationary for at least 5 minutes with
the engine turned off
with the engine not at operating tem-
perature yet, the vehicle must have
been stationary for at least 30 minutes
with the engine turned offChecking engine oil level with the
control system (CL 600 and
CL 65 AMG)
To check the engine oil level via the multi-
function display, do the following:
Switch on the ignition (
page 365).
Press( or& to select the menu
“Service”.
Press$ or% to select “Engine
Oil Level”.
Press#.
The following message is seen in the multi-
function display:
“Measuring
Engine Oil Level
Accurate Only
When Vehicle Is Level”One of the following messages will
subsequently appear in the multifunction
display:
“Engine Oil Level
OK”
“Add 1.0 qts. Engine Oil
At Next Refueling”
(Canada: “1.0 l”)
“Add 1.5 qts. Engine Oil
At Next Refueling”
(Canada: “1.5 l”)
“Add 2.0 qts. Engine Oil
At Next Refueling”
(Canada: “2.0 l”)
If necessary, add engine oil
(page 557).
For more information on engine oil, see the
“Technical data” section (
page 733) and
(
page 736).
i
The menu overview can be found on
(
page 284).
i
If you want to interrupt the checking proce-
dure, press buttonL on the multifunction
steering wheel.
565 Operation
Tires and wheels
Tire and Loading InformationTire and Loading Information placard
1Load limit information on the Tire and
Loading Information placard
The Tire and Loading Information placard
showing the load limit information is
located on the driver’s door B-pillar
(
page 564).
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX
lbs.” on the Tire and Loading Informa-
tion placard.
The combined weight of all occupants,
cargo/luggage and trailer tongue load
(if applicable) should never exceed the
weight referenced in that statement.
Seating capacity
The seating capacity gives you important
information on the number of occupants
that can be in the vehicle. Observe front
and rear seating capacity. The Tire and
Loading Information placard showing the
seating capacity is located on the driver’s
door B-pillar (
page 564).
Warning!
G
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
i
Data shown on Tire and Loading Information
placard example are for illustration purposes
only. Load limit data are specific to each vehicle
and may vary from data shown in the illustration
below. Refer to Tire and Loading Information
placard on vehicle for actual data specific to your
vehicle.
i
Data shown on Tire and Loading Information
placard example are for illustration purposes
only. Seating data are specific to each vehicle
and may vary from data shown in the illustration
below. Refer to Tire and Loading Information
placard on vehicle for actual data specific to your
vehicle.
569 Operation
Tires and wheels
Recommended tire inflation pressure
Your vehicle is equipped with the Tire and
Loading Information placard located on
the driver’s door B-pillar (
page 564).
The tire inflation pressure should be
checked regularly and should only be ad-
justed on cold tires. The tires can be con-
sidered cold if the vehicle has been parked
for at least 3 hours or driven less than
1 mile (1.6 km).
Follow recommended cold tire inflation
pressures listed on the Tire and Loading
Information placard on the driver's door
B-pillar.Keeping the tires properly inflated
provides the best handling, tread life and
riding comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label (if available) on the fuel filler
flap (
page 550) for any additional infor-
mation pertaining to special driving situa-
tions. For more information, see
“Important notes on tire inflation
pressure” (
page 570).
Warning!
G
Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being over-
heated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
571 Operation
Tires and wheels
Tire inflation pressure changes by approxi-
mately 1.5 psi (0.1 bar) per 18°F (10°C) of
air temperature change. Keep this in mind
when checking tire inflation pressure
where the temperature is different from
the outside temperature.Checking tire inflation pressure
Regularly check your tire inflation pressure
at least once a month.
Check and adjust the tire inflation
pressure when the tires are cold. The tires
can be considered cold if the vehicle has
been parked for at least 3 hours or driven
less than 1 mile (1.6 km).
If you check the tire inflation pressure
when the tires are warm (the vehicle has
been driven for several miles or sitting less
than 3 hours), the reading will be
approximately 4 psi (0.3 bar) higher than
the cold reading. This is normal. Do not let
air out to match the specified cold tire in-
flation pressure. Otherwise, the tire will be
underinflated.Checking tire inflation pressure
manually
Follow the steps below to achieve correct
tire inflation pressure:
Remove the cap from the valve on one
tire.
Firmly press a tire gauge onto the
valve.
Read tire inflation pressure on tire
gauge and check against the recom-
mended tire inflation pressure on the
Tire and Loading Information placard
on the driver’s door B-pillar
(page 564) or, if available, the tire in-
flation pressure label on the inside of
the fuel filler flap. If necessary, add air
to achieve the recommended tire infla-
tion pressure.
Warning!
G
Follow recommend tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adverse-
ly affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride com-
fort, wear unevenly, increase stopping dis-
tance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road de-
bris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the driv-
er’s door B-pillar. Overloading the tires can
overheat them, possibly causing a blowout.
Overloading the tires can also result in han-
dling or steering problems, or brake failure.