137 Control systems
COMAND telephone*
COMAND telephone*
Safety precautions
General notesCalls disconnected while the vehicle is
in motion
A call may be disconnected if:
there is insufficient network coverage
you move from one transmitter/receiv-
er area (cell) into another and no chan-
nels are free or the cell is full
Warning!
G
Some jurisdictions prohibit the driver from
using a mobile telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the mo-
bile telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the mobile
phone
1 while driving, please use the hands-
free feature and be sure to pay attention to
the traffic situation at all times. Use the mo-
bile phone only when road, weather and traf-
fic conditions permit. Otherwise, you may
not be able to observe traffic conditions and
could endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approxima-
tely 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.i
USA only:
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
i
Canada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
138 Control systemsCOMAND telephone*Operating options
When the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:
mobile phone keypad
COMAND telephone keypad
buttonss andt on the multi-
function steering wheel (
page 283)
Voice Control (
page 308)
Bluetooth
® headset (
page 153)Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on features available for your mobile
phone of choice.
You can control other functions of the mo-
bile phone via the COMAND, instrument
cluster control system (
page 294) or
Voice Control.
The descriptions in this section assume
that the mobile phone is inserted in the
cradle. Exceptions to this are clearly
stated.Unless otherwise indicated, the descrip-
tions and illustrations in this section refer
to COMAND and the telephone keypad.
Operation using the mobile phone and
Bluetooth
® headset is described in the re-
spective separate Operating Instructions.
Caller ID
COMAND can display the telephone num-
ber and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number.
This is also the case for name displays. For
this, the telephone number and the name
of the caller must also be saved in the mo-
bile phone book.
i
The components and operating principles of
COMAND can be found on (
page 83) and
(
page 92).
i
Various mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Cen-
ter. For more information about telephone
(
page 519).
i
In order for the functions described in this
section to work correctly, the Bluetooth
® head-
set must be linked to COMAND (
page 176).
Please make sure any Bluetooth
® headset linked
with the mobile phone is switched off or that the
headset is linked with COMAND before you in-
sert the mobile phone in the cradle (page 519)
and use the telephone functions with COMAND.
139 Control systems
COMAND telephone*
Functional restrictions
You will not be able to use the telephone,
or you may have to wait a while, in the fol-
lowing situations:
If the telephone has not yet logged into
the network.
The telephone automatically tries to
log into a network. If no network is
available, you will also not be able to
make a “911” emergency call.
If you attempt to make an outgoing call,
the “No Service” message will appear
for a short while.
If the mobile phone is not inserted in
the cradle.
SIM card is not inserted in GSM type
phone.Notes about COMAND telephone fea-
tures using a Bluetooth
® connection
Many of the Mercedes-Benz approved mo-
bile phones, cradles and adaptors avail-
able for use in your vehicle utilize
Bluetooth
® technology to communicate
with each other and the vehicle. Depend-
ing on your phone brand and model, the
number of in-vehicle or on-display
COMAND telephone features supported
via Bluetooth® communication, and thus
available for your use, may vary.
The descriptions and illustrations in this
section are based on the use of fully com-
patible Mercedes-Benz approved mobile
phones and cradles that do not utilize Blue-
tooth
® technology to communicate with
each other. If your vehicle is equipped with
integrated Bluetooth
® functionality than a
Bluetooth
® capable mobile phone, head-
set, Laptop, PDA, etc. is required to utilize
those features.For additional information about
Mercedes-Benz approved Bluetooth
® mo-
bile phones and related accessories please
contact the Mercedes-Benz Customer As-
sistance Center at 1-800-FOR-MERCedes
or your nearest authorized Mercedes-Benz
Center.
Switching telephone on or off
Switching on: Insert mobile phone
into cradle when COMAND is switched
on.
or
Switch on the mobile phone
(see mobile phone operating instruc-
tions).
Switching off: Select “Telephone”
“Telephone” “Telephone OFF”.
or
Switch off mobile phone (see mobile
phone operating instructions).
140 Control systemsCOMAND telephone*Activating telephone mode
Select “Telephone” “Telephone”.
or
Press s on telephone keypad.
Telephone keypad
1Telephone keypad
2Folding coverWith the telephone keypad you can:
Enter and clear numbers and special
characters.
Reject, accept, connect and end calls.
Select preset radio stations and enter
the frequency manually (
page 101).
Select preset satellite radio stations
and enter the channel number
(page 109).
Select a medium from the DVD chang-
er (
page 122).
Select a track from CD, DVD-Audio or
MP3 (
page 123).
Select a scene/chapter from a video
DVD (
page 132).
Select a street in the navigation entry
(page 208).
Entering characters: Select “Tele-
phone”.
Open cover 2.
Enter characters using A- #.
Deleting individual characters:
Press*.
Deleting an entire word or number:
Press and hold * until the word or
number is deleted.
i
You can enter the * character by
pressing> once. Pressing this button again
within 1.5 seconds enters the + character.
141 Control systems
COMAND telephone*
“911” emergency call
The following conditions must be fulfilled
in order to make a “911” emergency call:
The phone is switched on.
A mobile network is available.
There is a valid SIM card in the phone
(not necessary in all mobile networks).
If you cannot make an emergency call, you
must initiate rescue measures yourself.
The “911” emergency call is a public ser-
vice. Any misuse is punishable by law.Placing a “911” emergency call before
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone” “Dial 911”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (
page 140).
Press s.Placing a “911” emergency call after
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone”.
Select all the digits in sequence.
Select “S”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (
page 140).
Press s.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
i
This function places a call to the local 911
provider. It does not initiate a Tele Aid call.
i
If no SIM card is inserted in the mobile
phone, you can only initiate a “911” emergency
call by using COMAND and the mobile phone.
142 Control systemsCOMAND telephone*Confirming the emergency call
After the digits have been entered, you will
see the question “Do you want to dial the
911 emergency number?”.
Use COMAND controller to select
“Yes”.
The telephone makes the connection.
Wait until the emergency call center
answers and describe the emergency
situation.
Entering the PIN
Entering using the COMAND controller
Select “Telephone”.
Entering: Select all the digits in se-
quence.
Deleting a digit: Select ) and briefly
press n.
Deleting an entire number: Select )
and press and hold n until the number
is deleted.
Confirming an entry: Press n.Entering using the telephone keypad
Enter digits using the R- 9 but-
tons (
page 140).
Confirming an entry: Press n or
press s.
i
Your PIN code (P
ersonal I
dentification N
um-
ber code) prevents unauthorized persons from
using your GSM mobile phone. The PIN code is a
number string, which you have to enter when
switching on the telephone.
The PIN entry applies only to GSM mobile
phones.
143 Control systems
COMAND telephone*
Entering the PIN2
The phone may request the PIN2 in order
to use certain functions. A corresponding
message appears in the display.
Enter PIN2 digits into mobile phone.
Entering the PUK/PUK2
If you enter the PIN or PIN2 incorrectly
three times, the SIM card will be locked.
A corresponding message appears in the
display. It is necessary to enter the
PUK/PUK2 to unlock it. The PUK and/or
PUK2 are provided by your telephone ser-
vice provider.
Enter PUK/PUK2 digits into mobile
phone.
Entering the unlock code
Many mobile phones can be protected
from unauthorized use with an unlock code
(see mobile phone operating instructions).
If you wish to use the phone functions
when the unlock code is active, a screen
appears requesting that you enter the un-
lock code. You cannot use the phone func-
tions (except “911” emergency call) until
you have entered the unlock code.
Proceed in the same way as entering
the PIN (
page 142).
i
The PIN2 entry applies only to GSM mobile
phones.
i
The PUK/PUK2 entry (P
ersonal U
nblocking
K
ey) applies only to GSM mobile phones.
144 Control systemsCOMAND telephone*Telephone submenu overviewi
The components and operating principles of
COMAND can be found on (
page 83).
Name
(only when the mo-
bile phone is insert-
ed in the cradle)
Data/Connections
Call lists
(not during a call)
Text message
(not during a call)
DTMF
(only during a call)
Mic OFF/ON
(only during a call)
Display COMAND
phone book
Address book
Bluetooth
®
Display call list se-
lection:
Calls received
Calls dialed
Call up SMS inbox
Send numerical se-
quence
Switch hands-free
microphone on/off