2008 MERCEDES-BENZ C350S alarm

73 Controls in detail
Locking and unlocking
Global locking: Press button‹.
With the trunk and doors closed:

All turn signal lamps flash three
times.

An acoustic signal sounds three
times.

The locking knobs in the doors
move down.

The anti-theft alarm system is
armed.
Restoring to factory setting: Press
and hold buttonsŒ and‹ si-
multaneously for about 6 seconds until
battery check lamp5 (
page 70)
flashes twice.SmartKey with KEYLESS-GO*
(Canada only)
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked every time you grasp an outside
door handle.
With the KEYLESS-GO function, you can
lock and unlock the vehicle without using
the remote control buttons on the
SmartKey and start the engine without in-
serting the SmartKey in the starter switch.
The SmartKey with KEYLESS-GO centrally
locks and unlocks, when set to factory set-
tings (
page 76):

the doors

the trunk

the fuel filler flap
SmartKey with KEYLESS-GO
1‹ Lock button
2ŠOpening button for trunk
(
page 269)
3Locking tab for mechanical key
4ΠUnlock button
5Battery check lamp
6ÂPanic button (
page 58)
iWhen any outside door handle other than
the driver’s outside door handle is grasped, the
vehicle is always centrally unlocked.
!To prevent possible malfunction, avoid ex-
posing the SmartKey with KEYLESS-GO to high
levels of electromagnetic radiation.

77 Controls in detail
Locking and unlocking
Global unlocking: Grasp an outside
door handle1.

All turn signal lamps flash once.

An acoustic signal sounds once.

The locking knobs in the doors
move up.

The anti-theft alarm system is dis-
armed.

The locator lighting will also come
on if it is dark and the feature is ac-
tivated in the control system
(
page 172).
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of un-
locking if:

neither a door nor the trunk is opened

the central locking/unlocking switch is
not activated
Global locking: Close all doors and
touch outside of door handle1. Do
not keep your hand in the door handle
recess.
With the trunk and doors closed:

All turn signal lamps flash three
times.

An acoustic signal sounds three
times.

The locking knobs in the doors
move down.

The anti-theft alarm system is
armed.Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey with
KEYLESS-GO so when you, grasp the driv-
er’s outside door handle only the driver’s
door and the fuel filler flap unlocks.
Press and hold buttonsŒ and‹
simultaneously for about 6 seconds un-
til battery check lamp5 (
page 73)
flashes twice.
The SmartKey with KEYLESS-GO will
then function as follows:
Unlocking driver’s door and fuel fill-
er flap: Grasp the driver’s outside door
handle.

All turn signal lamps flash once.

An acoustic signal sounds once.

The locking knob in the driver’s
door moves up.

The anti-theft alarm system is dis-
armed.
iThe vehicle could inadvertently be unlocked
if the SmartKey with KEYLESS-GO is within 3 ft
(1 m) of the vehicle and:

an outside door handle is splashed with wa-
ter, or

you attempt to clean an outside door handle.
iYou can also lock the vehicle using the
KEYLESS-GO lock button on trunk lid, if equipped
(
page 270).

78 Controls in detail
Locking and unlocking

The locator lighting will also come
on if it is dark and the feature is ac-
tivated in the control system
(
page 172).
Global unlocking: Grasp any outside
door handle other than the driver’s out-
side door handle.

All turn signal lamps flash once.

An acoustic signal sounds once.

The locking knobs in the doors
move up.

The anti-theft alarm system is dis-
armed.

The locator lighting will also come
on if it is dark and the feature is ac-
tivated in the control system
(
page 172).
Global locking: Close all doors and
touch outside of a door handle1
(
page 76). Do not keep your hand in
the door handle recess.
With the trunk and doors closed:

All turn signal lamps flash three
times.

An acoustic signal sounds three
times.

The locking knobs in the doors
move down.

The anti-theft alarm system is
armed.
Restoring to factory setting: Press
and hold buttonsŒ and‹ si-
multaneously for about 6 seconds until
battery check lamp5 (
page 73)
flashes twice.Checking batteries in the SmartKey or
SmartKey with KEYLESS-GO*
(Canada only)
Press button‹ orŒ.
The battery check lamp (
page 70) or
(
page 73) comes on briefly to indi-
cate that the SmartKey or SmartKey
with KEYLESS-GO batteries are in or-
der.
iYou can also lock the vehicle using the
KEYLESS-GO lock button on trunk lid, if equipped
(
page 270).!If the battery check lamp does not come on
briefly during check, the SmartKey or SmartKey
with KEYLESS-GO batteries are discharged.
Replace the batteries (
page 428).
You can obtain the required batteries at any
authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button‹ or
Πwill lock or unlock the vehicle accordingly.


79 Controls in detail
Locking and unlocking
Loss of the SmartKey or SmartKey with
KEYLESS-GO* (Canada only)
If you lose your SmartKey, SmartKey with
KEYLESS-GO or mechanical key, you
should do the following:
Have the SmartKey or SmartKey with
KEYLESS-GO deactivated at an autho-
rized Mercedes-Benz Center.
Report the loss of the SmartKey,
SmartKey with KEYLESS-GO or the
mechanical key immediately to your
car insurance company.
Have the mechanical lock replaced if
necessary.
Your authorized Mercedes-Benz Center
will be glad to supply you with a
replacement.
Opening doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Locking knob
2Inside door handle
iIf the vehicle has previously been locked
with the SmartKey or KEYLESS-GO*, opening a
door from the inside will trigger the anti-theft
alarm system.
To cancel the alarm, do one of the following:

Insert the SmartKey or SmartKey with
KEYLESS-GO* in the starter switch.

Press button Œ or ‹ on the SmartKey
or SmartKey with KEYLESS-GO*.
In vehicles with KEYLESS-GO*:

Grasp an outside door handle.
The SmartKey with KEYLESS-GO* must be
within 3 ft (1 m) of the vehicle.

Press the KEYLESS-GO* start/stop button
(
page 84).
The SmartKey with KEYLESS-GO* must be
inside the vehicle.
iIf you hear a warning signal you have
forgotten to switch off the low beam headlamps
or the parking lamps before opening the driver’s
door.
In addition the message
Switch Off Lights
appears in the multifunction display.
Switch off the low beam headlamps or the park-
ing lamps.
If the message
Switch Off Lights or Re-
move Key
appears in the multifunction display
remove the SmartKey from the starter switch or
switch off the automatic headlamp mode.

295 Controls in detail
Useful features
lTele Aid*
The Tele Aid system
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

Roadside Assistance, and

informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
telephone phone and GPS coverage are
available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the audio system
rotary control button (
page 189).
To activate, press the SOS button, the
Roadside Assistance button*b or
the Information button*}, depend-
ing on the type of response required.
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button*}. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe Tele Aid system utilizes the telephone
network for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
iThe SOS button, the Roadside Assistance
button*b, and the Information
button*} are located in the overhead con-
trol panel (
page 31).

302 Controls in detail
Useful features
Remote door lock
If you have forgotten to lock your vehicle
and are no longer near it, you can have it
locked remotely through the Response
Center.
The vehicle can be remotely locked within
4 days after the ignition has been switched
off.
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.When you are inside your vehicle the next
time and switch on the ignition, the mes-
sage
Tele Aid Doors locked by remote
control
will appear on the multifunction
display.
Automatic Maintenance Call
The C-Class is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important ve-
hicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and
does not require driver intervention. This
feature allows your preferred
Mercedes-Benz Center to significantly im-
prove the process of arranging your ser-
vice appointment and ensures that your
vehicle receives the best possible care.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
iThe remote door lock feature is available if
the relevant telephone network is available and
data connection is possible.
iThe Automatic Maintenance Call feature is
available if the relevant telephone network is
available and data connection is possible.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response Cen-
ter, see “Anti-theft alarm system” (
page 66).


424 Practical hints
Unlocking/locking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or KEYLESS-GO* (Canada only),
unlock the driver’s door and the trunk us-
ing the mechanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in the direction of
arrow.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
Insert mechanical key2 into the driv-
er’s door lock until it stops.
Turn mechanical key2 counterclock-
wise to position 1.
The locking knob moves up, the driver’s
door is unlocked.
Pull the door handle to open the driv-
er’s door.
iUnlocking the vehicle with the mechanical
key and opening the driver’s door or the trunk
with the mechanical key will trigger the anti-theft
alarm system (
page 66).
To cancel the alarm, insert the SmartKey or
SmartKey with KEYLESS-GO* (Canada only) in
the starter switch.
1Unlocking
2Mechanical key

426 Practical hints
Unlocking/locking in an emergency
Fuel filler flap
Open the fuse box in the trunk
(
page 458).
1Release cable
Pull on the release cable1.
Open the fuel filler flap.Manually unlocking the transmission
gear selector lever
In case of power failure, the transmission
gear selector lever can be manually un-
locked, e.g. to tow the vehicle.
1Selector lever cover
2Unlocking mechanism
Apply the parking brake firmly.
Push the selector lever cover1 to the
left and pull it up and off.
Push the unlocking mechanism2
down and move the selector lever out
of positionP at the same time.The selector lever can now move freely
until reset to positionP.
iThis procedure does not arm the anti-theft
alarm system nor does it lock the fuel filler flap.
iThe gear selector lever is locked again when
moving it to positionP.