2008 MERCEDES-BENZ C300 panel

295 Controls in detail
Useful features
lTele Aid*
The Tele Aid system
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

Roadside Assistance, and

informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
telephone phone and GPS coverage are
available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the audio system
rotary control button (
page 189).
To activate, press the SOS button, the
Roadside Assistance button*b or
the Information button*}, depend-
ing on the type of response required.
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button*}. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe Tele Aid system utilizes the telephone
network for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
iThe SOS button, the Roadside Assistance
button*b, and the Information
button*} are located in the overhead con-
trol panel (
page 31).

297 Controls in detail
Useful features
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time

the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center

there is sufficient voltage in the vehicle
batteries
iDuring the emergency call message Emer-
gency Call Activated
is displayed, opera-
tion from audio system or COMAND* is not
possible. The automatic climate control can be
still adjusted using the switches on the climate
control panel.
iIf no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant telephone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
iDuring the emergency call the telephone is
switched off automatically and must be switched
back on to make a call.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.

299 Controls in detail
Useful features
Roadside Assistance button*b
The Roadside Assistance buttonb is
located in the overhead control panel.
1Roadside Assistance buttonb
Press and hold Roadside Assistance
button b (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:

Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:

Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance buttonb remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button*}).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
buttonb is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
telephone network is not available). The mes-
sage:

Call failed appears in the multifunction
display for approximately 10 seconds
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.

300 Controls in detail
Useful features
Information button*}
The Information button} is located in
the overhead control panel.
1Information button}
Press and hold Information button
} (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:

Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:

Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button} remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button*b).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button} is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant tele-
phone network is not available). The message:

Call failed appears in the multifunction
display for approximately 10 seconds
Information calls can be terminated using the
t button on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.

369 Operation
Vehicle care
Cleaning the panorama roof with
tilt/sliding panel*
The rear part of the tilt/sliding panel has a
protective layer on the inside.
Use a soft, clean cloth and a mild
window cleaning solution.
An automotive glass cleaner is recom-
mended.Chrome-plated exhaust tip*
Regular cleaning and care of chrome-plat-
ed exhaust tips will help to maintain their
shine and the classy appearance.Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle
has been washed, especially during the
winter.
!Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO*
start/stop button (vehicles with KEYLESS-GO*
(Canada only)).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or side windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
!Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not touch
the protective layer with hard objects such as an
ice scraper or ring. Never apply strong force and
only use a soft, non-scratching cloth when clean-
ing the rear part of the tilt/sliding panel.
Otherwise you may scratch or damage the pro-
tective layer.!Do not use alkaline cleaners such as wheel
cleaners as they could cause corrosion.

420 Practical hints
Where will I find ...?
First aid kit
Depending on the equipment configura-
tion, the first-aid kit will be located either in
the open storage department in the trunk
or behind the cover panel on the left-hand
side of the trunk.
1Rotary handle
2Cover
Opening: Turn the handle1 counter-
clockwise.
Fold the cover2 downward.
Remove the first aid kit.Vehicle jack, vehicle tool kit, luggage
bowl, Minispare wheel
The vehicle jack, Minispare wheel, vehicle
tool kit, and the luggage bowl are stored in
the compartment underneath the trunk
floor.
Vehicle tool kit
The vehicle tool kit includes:

One towing eye bolt

One wheel wrench

Collapsible wheel chock

One pair of gloves
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.

437 Practical hints
Replacing bulbs
Tail lamp unit
Open trunk lid.
For driver side: Lift up the bottom and
pull out the trim panel covering the
driver side rear light.
For passenger side: Open the fuse box
in the trunk (
page 458).
1Tabs
2Connector
Disconnect electrical connector2.
Pull tabs1 in direction of arrows.
Remove the bulb carrier.1Side marker lamp
2Rear fog lamp (driver’s side)/Side
marker lamp
3Backup lamp
4Brake lamp/tail lamp
5Parking and standing lamp, brake
lamp/tail lamp
6Turn signal lamp
Press gently onto the respective bulb
and turn counterclockwise out of its
bulb socket.
Side marker lamp1: Turn the bulb
socket on backside of tail lamp unit
counterclockwise and removes side
marker lamp1 with bulb socket
Press the new bulb gently into its bulb
socket and turn clockwise until it
engages.
Side marker lamp1: Turn the new
bulb with socket on backside of tail
lamp unit clockwise until it engages.
Reinstall the bulb carrier.
Let tabs1 (
page 437) engage.
Connect the electrical connector2
(
page 437) until it engage.
Reinstall trim panel.
License plate lamp
Since replacing the license plate lamp
bulbs is a technically highly demanding
process, we recommend you have the li-
cense plate lamp bulbs replaced at an au-
thorized Mercedes-Benz Center.

491 Index
D
Date display, setting 170
Daytime running lamp mode 110
Setting 171
Deep water see Standing water
Defogging
Windshield 255
Defrosting 264
Defrosting, Front 255
Delayed shut-off
Interior lighting 173
Department of Transportation see DOT
Difficulties
While driving 132
While starting 129
Digital clock see clock
Digital speedometer 158
Additional speedometer 169, 170
Permanent display 169
Dimensions, Vehicle 474
Direction of rotation, Tires 334Displays
Additional speedometer 169, 170
Digital speedometer 158
Maintenance service indicator 362
Multifunction display 151
Outside temperature 158
Permanent display 169
Vehicle status message see
Multifunction display messages
Vehicle status messages
memory 165
Distance to empty (range),
Trip computer 157
Document holder 289
Door
Control panel 32
Entry lamps 116
Inside door handle 79
Locking 72, 77
Locking with Tele Aid* 302
Messages in display 406
Opening from inside vehicle 79
Opening from outside 72, 77
Unlocking 71, 76
Unlocking with Tele Aid* 301
DOT 357Downhill driving
Cruise control 243
Drink holder see Cup holder
Drinking and driving 311
Driving 126
Abroad 318
Hydroplaning 315
In winter 317
Instructions 126, 311
Problems 132
Safety systems 59
Through standing water 318
Driving off 314
Driving safety systems
4MATIC 65
ABS 59
BAS 60
EBP 61
Electronic traction system 63
ESP
®62
Driving systems 241
Cruise control 241
Driving safety systems 59
Driving tips 142
Accelerator position 142
Kickdown 142