251 Controls in detail
Dual-zone automatic climate control
The dual-zone automatic climate control is
operational whenever the engine is run-
ning. You can operate the dual-zone auto-
matic climate control system in either the
automatic or manual mode. The system
cools or heats the interior depending on
the selected interior temperature and the
current outside temperature.
It can only function optimally when you are
driving with the windows and the tilt/slid-
ing sunroof/panorama sunroof* closed.
Nearly all dust particles, pollutants and
odors are filtered out before outside air en-
ters the passenger compartment through
the air distribution system.The air conditioning will not engage (no
cooling) if the A/C mode is deactivated
(
page 258).
Warning!G
When operating the climate control, the air
that enters the passenger compartment
through the air vents can be very hot or very
cold (depending on the set temperature).
This may cause burns or frostbite on unpro-
tected skin in the immediate area of the air
vents. Always keep sufficient distance be-
tween unprotected parts of the body and the
air vents. If necessary, use the air distribu-
tion control (
page 248) to direct the air to
air vents in the vehicle interior that are not
in the immediate area of unprotected skin.
Warning!G
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled interval. A clogged filter will
reduce the air volume to the interior and the
windows could fog up, impairing visibility
and endangering you and others. Have a
clogged filter replaced as soon as possible
at an authorized Mercedes-Benz Center.
Warning!G
Follow the recommended settings for heat-
ing and cooling given on the following pag-
es. Otherwise the windows could fog up,
impairing visibility and endangering you and
others.
260 Controls in detail
3-zone automatic climate control* (Canada only)
The 3-zone automatic climate control is
operational whenever the engine is run-
ning. You can operate the 3-zone automat-
ic climate control system in either the
automatic or manual mode. The system
cools or heats the interior depending on
the selected interior temperature and the
current outside temperature.
It can only function optimally when you are
driving with the windows and the tilt/slid-
ing sunroof/panorama sunroof* closed.It is possible to completely deactivate the
3-zone automatic climate control system
(
page 261).
Nearly all dust particles, pollutants and
odors are filtered out before outside air en-
ters the passenger compartment through
the air distribution system.The air conditioning will not engage (no
cooling) if the A/C mode is deactivated
(
page 267).
Warning!G
When operating the climate control, the air
that enters the passenger compartment
through the air vents can be very hot or very
cold (depending on the set temperature).
This may cause burns or frostbite on unpro-
tected skin in the immediate area of the air
vents. Always keep sufficient distance be-
tween unprotected parts of the body and the
air vents. If necessary, use the air
distribution control (page 248) to direct
the air to air vents in the vehicle interior that
are not in the immediate area of unprotect-
ed skin.
Warning!G
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled interval. A clogged filter will
reduce the air volume to the interior and the
windows could fog up, impairing visibility
and endangering you and others. Have a
clogged filter replaced as soon as possible
at an authorized Mercedes-Benz Center.
Warning!G
Follow the recommended settings for heat-
ing and cooling given on the following pag-
es. Otherwise the windows could fog up,
impairing visibility and endangering you and
others.
iKeep the air intake grille in front of the wind-
shield free of snow and debris.
Do not obstruct air flow by placing objects on the
air flow-through exhaust slots below the rear
window.
iIf the vehicle interior is hot, ventilate the in-
terior before driving off, see “Summer opening
feature” (
page 123). The climate control will
then adjust the interior temperature to the set
value much faster.
280 Controls in detail
Loading and storing
Roof rack*
1CoversFlip the covers1 upward in direction
of arrow.
Vehicles with panorama roof with
tilt/sliding panel*: Open the cover 1
carefully in the opposite direction to
that indicated by the arrow.
Only attach the roof-rack system to the
anchorage points under the covers.
Observe manufacturer’s instructions
for installation.
Warning!G
Only use roof racks approved by
Mercedes-Benz for your vehicle model to
avoid damage to the vehicle.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly
attached roof rack system or its load could
become detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicles without the roof rack loaded.
!Load the roof rack in such a way that the ve-
hicle cannot be damaged while driving.
Make sure
you can fully raise tilt/sliding sunroof or the
panorama roof with tilt/sliding panel*
you can fully open the trunk
297 Controls in detail
Useful features
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
there is sufficient voltage in the vehicle
batteries
iDuring the emergency call message Emer-
gency Call Activated
is displayed, opera-
tion from audio system or COMAND* is not
possible. The automatic climate control can be
still adjusted using the switches on the climate
control panel.
iIf no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant telephone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
iDuring the emergency call the telephone is
switched off automatically and must be switched
back on to make a call.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
299 Controls in detail
Useful features
Roadside Assistance button*b
The Roadside Assistance buttonb is
located in the overhead control panel.
1Roadside Assistance buttonb
Press and hold Roadside Assistance
button b (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:
Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance buttonb remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button*}).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
buttonb is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
telephone network is not available). The mes-
sage:
Call failed appears in the multifunction
display for approximately 10 seconds
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.
300 Controls in detail
Useful features
Information button*}
The Information button} is located in
the overhead control panel.
1Information button}
Press and hold Information button
} (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:
Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button} remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button*b).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button} is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant tele-
phone network is not available). The message:
Call failed appears in the multifunction
display for approximately 10 seconds
Information calls can be terminated using the
t button on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
331 Operation
Tires and wheels
Tires and wheels
Contact an authorized Mercedes-Benz
Center for information on tested and
recommended rims and tires for summer
and winter operation. They can also offer
advice concerning tire service and
purchase.Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss and
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths of less than
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. Contact an authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension
components can be damaged.
The operating clearance of the wheels
and the tires may no longer be correct.
Warning!G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can
result in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on re-
treads. The operating safety of the vehicle
cannot be assured when such tires are used.
372 Operation
Vehicle care
Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.Leather upholstery
Wipe leather upholstery with a damp
cloth and dry thoroughly or clean with
Mercedes-Benz approved Leather
Care.
Exercise particular care when cleaning per-
forated leather as its underside should not
become wet.Wood trimsDampen cloth using water and use
damp cloth to clean wood trims in your
vehicle.
Warning!G
Only use seat or head restraint covers which
have been tested and approved by
Mercedes-Benz for your vehicle model.
Using other seat or head restraint covers
may interfere with or prevent the activation
of the active head restraints.
Contact an authorized Mercedes-Benz
Center for availability.
!Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as these
may be abrasive.