2008 MERCEDES-BENZ C-Class Troubleshooting

Content
Emergency calls . . . . . . . . . . . . . . 172
Roadside Assistance . . . . . . . . . . . 173
Information calls . . . . . . . . . . . . . . 173
Voice Control . . . . . . . . . . . . . . . . . . 175
Overview. . . . . . . . . . . . . . . . . . . . . . . 176
Operating Safety . . . . . . . . . . . . . . 176
Symbols only used in this chapter 176
Usage . . . . . . . . . . . . . . . . . . . . . . 176
Phone operation . . . . . . . . . . . . . . . . . 179
Operation . . . . . . . . . . . . . . . . . . . 179
Commands . . . . . . . . . . . . . . . . . . 180
Navigation . . . . . . . . . . . . . . . . . . . . . 183
Operation . . . . . . . . . . . . . . . . . . . 184
Commands . . . . . . . . . . . . . . . . . . 184
Entering an address . . . . . . . . . . . 184
Address book . . . . . . . . . . . . . . . . . . . 191
Overview . . . . . . . . . . . . . . . . . . . . 191
Operation . . . . . . . . . . . . . . . . . . . 191
Commands . . . . . . . . . . . . . . . . . . 192
Radio and Satellite Radio* . . . . . . . . . 195
Operation . . . . . . . . . . . . . . . . . . . 195
Commands . . . . . . . . . . . . . . . . . . 195
DVD changer . . . . . . . . . . . . . . . . . . . 198
Operation . . . . . . . . . . . . . . . . . . . 198
Commands . . . . . . . . . . . . . . . . . . 198
External equipment (AUX) . . . . . . . . . 199 Audio aux . . . . . . . . . . . . . . . . . . . 199
Command list . . . . . . . . . . . . . . . . . . . 200
General commands . . . . . . . . . . . . 200
Phone commands . . . . . . . . . . . . . 201
Navigation commands . . . . . . . . . 202
Address book commands . . . . . . . 203
Audio and video commands . . . . . 204
Radio . . . . . . . . . . . . . . . . . . . . . . . 204
Satellite Radio* (SIRIUS). . . . . . . . 205
CD changer . . . . . . . . . . . . . . . . . . 205
MP3. . . . . . . . . . . . . . . . . . . . . . . . 206
Hard disk. . . . . . . . . . . . . . . . . . . . 206
Memory card. . . . . . . . . . . . . . . . . 206
DVD audio . . . . . . . . . . . . . . . . . . . 206
AUX . . . . . . . . . . . . . . . . . . . . . . . . 207
Video . . . . . . . . . . . . . . . . . . . . . . . 207
Troubleshooting . . . . . . . . . . . . . . . . . 208
Help function . . . . . . . . . . . . . . . . 211
Technical terminology. . . . . . . . . . . 213
Index . . . . . . . . . . . . . . . . . . . . . . . . . 217

175 Voice Control
Overview . . . . . . . . . . . . . . . . . . .176
Phone operation . . . . . . . . . . . . .179
Navigation . . . . . . . . . . . . . . . . . .183
A d d r e s s b o o k . . . . . . . . . . . . . . . 1 9 1









Radio and Satellite Radio* . . . . .195









DVD changer . . . . . . . . . . . . . . . .198
External equipment (AUX) . . . . .199
C o m m a n d l i s t . . . . . . . . . . . . . . . 2 0 0









Troubleshooting . . . . . . . . . . . . .208

208 Voice Control
Troubleshooting
Troubleshooting
ProblemPossible cause/consequenceSuggested solutions
Voice control does not under-
stand you.You have not operated the system
from the driver’s seat.Only operate the system from the driver’s seat.
Voice control does not under-
stand you.You have spoken too exaggerated-
ly, too loudly or too quietly.State the commands coherently and clearly without exag-
gerating.
Voice control does not under-
stand you.A blower is set to its highest set-
ting or there is wind noise through
an open window.Prevent loud noises from interfering.
An address book entry without
a speaker-dependent voice tag
is not recognized.The fields in the address book en-
try for the last name and first name
are both filled in, but you only said
the first name or the last name.Say the last name and then the first name of the address
book entry in full.
The names entered in the address
book do not sound sufficiently dif-
ferent, or are not pronounced as
they are written.Make sure the address book entries are plausible.
Check the address book entries for the following:

The name entries, e.g. last name and first name, are in the
right fields.

Do not use abbreviations or acronyms.

Avoid unnecessary spaces in names.

Do not use special characters.

209 Voice Control
Troubleshooting
An address book entry without
a speaker-dependent voice tag
is not recognized.The names entered in the address
book do not sound sufficiently dif-
ferent, or are not pronounced as
they are written.Create a speaker-dependent voice tag (page 182).
or
Give the “List address book” command.
The system reads out the address book.
Press the ! button when the name you want is read out.
An address book entry with a
speaker-dependent voice tag is
not recognized.The sound of the voice tags in the
address book is not sufficiently dif-
ferent.The voice tags entered in the address book must sound as
different as possible, e.g. store the names White and Wright
as “Mr White office” and “Mr Wright John”.
or
Give the “List address book” command.
The system reads out the address book.
Press the ! button when the name you want is read out.
A station list entry is not recog-
nized.The voice tags for the stations in
the address book do not sound
sufficiently different.Save a speaker-dependent voice tag for the station
(
page 196).
or
Give the “List station list” command.
The system reads out the station list.
Press the ! button when the station you want is read
out.
The station is selected (
page 196).
ProblemPossible cause/consequenceSuggested solutions


211 Voice Control
Troubleshooting
Voice control has a comprehensive help
function to assist the user.
The voice control help function provides:

general information about how best to
operate voice control

a list of the possible commands
“Help voice control”
You can use the “Help voice control” com-
mand to obtain information about how
best to operate voice control.
“Help”
If you press the ! button and say the
command “Help”, you will receive help for
the application currently selected.
If you select the “Help” command during a
voice dialog, for example after the “Dial
number” command, you will receive help
explaining how the dialog continues.
You can also request the help function for
a specific system, for example with the
“Help phone” command.
If you have activated the help window, you
will see a selection of the possible com-
mands on the display (
page 167).
Help function