Troubleshooting
239Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearly discharged. X
Point the tip of the key at the driver's door handle from close range
and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 241).
X Check the key batteries (Y page 244) and replace them if neces-
sary (Y page 244). The key is faulty. X
Unlock the vehicle using the emergency key element
(Y page 241).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries (Y page 244).You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emergency key
element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be started
using the key. The steering lock is mechanically
blocked. X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Practical advice
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Troubleshooting
240 Trailer towing
Problem Possible cause/consequence Suggested solutions
The ball coupling cannot be
locked.
The key cannot be removed from
the ball coupling.
G
Risk of accident
The ball coupling is dirty.
The trailer tow hitch is damaged. X
Remove the ball coupling and clean it (Y page 196). If the ball cou-
pling still cannot be locked, remove the ball coupling. It must no
longer be used to tow a trailer, as safe operation is not guaranteed.
X Have the entire trailer tow hitch checked at a qualified specialist
workshop. Parking up the vehicle
Problem Possible cause/consequence Suggested solutions
The vehicle is to be left parked up
for longer than six weeks. Damage resulting from non-use
may occur if the vehicle is parked
up for long periods. X
Visit a qualified specialist workshop and seek advice.
X Disconnect the battery ( Ypage 264). Practical advice
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Locking/unlocking in an emergency
241Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system* will be triggered
(Y page 57).
There are several ways to turn off the alarm:
X Press the korj button on the key.
or
X Insert the key into the ignition lock.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock. Releasing and removing the emergency
key element X
Push release catch 1in the direction of
the arrow and at the same time remove
emergency key element 2from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key:
X Remove the emergency key element from
the key (Y page 241). $
To unlock
X Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Firmly turn the emergency key element
anti-clockwise as far as it will go to position
$ and hold it in this position.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Pull the door handle firmly.
The locking knob pops up.
The door is unlocked. Practical advice
* optional
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Locking/unlocking in an emergency
242
X
Turn the emergency key element back and
remove it.
X Pull the door handle again. Locking the vehicle
If the vehicle can no longer be locked cen-
trally with the key:
X Close the front-passenger door, the rear
door on the front-passenger side and the
tailgate.
X Open the driver’s door and the rear door on
the driver’s side.
X Press the locking button on the driver’s
door (Y page 61).
The locking knobs in the front-passenger
door and in the rear doors drop down.
X Press the locking knobs in the front-
passenger and rear doors down manually if
necessary.
X Close the driver's door from the outside.
X Press down the locking knob of the driver's
door from the open rear door. i
Make sure that you have the vehicle key
with you and have not left it in the vehicle.
X Close the rear door on the driver’s side.
The vehicle is locked. Emergency fuel filler flap release
G
Risk of injury
The edges on the inside of the vehicle body
can be sharp. You could injure yourself
when using the fuel filler flap emergency
release. Avoid contact with the edges on
the inside of the vehicle body.
X Open the tailgate.
X Open the cover on the right-hand side of
the luggage compartment (Y page 160). 1
Emergency release
X Turn emergency release 1clockwise by
60° and pull it back.
The fuel filler flap is unlocked.
X Open the fuel filler flap. Practical advice
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Changing bulbs
244 Key
Checking the batteries X
Press the jork button.
The batteries are in order if the battery
charge indicator lamp lights up briefly.
Changing the batteries You require two CR 2025 3 V cell batteries.
X Remove the emergency key element from
the key (Y page 241). 1
Emergency key element
2 To release the battery tray
3 To pull out the battery tray
4 Battery tray X
Using emergency key element 1, press
the grey release catch in the opening in the
direction of arrow 2.
Battery tray 4is released.
X Pull battery tray 4out of the key in the
direction of arrow 3. X
Remove old batteries 1from the battery
tray.
X Insert the new batteries underneath con-
tact spring 2with the positive terminal
facing upwards. Use a lint-free cloth to do
so.
X Push the battery tray back into the key
housing until the battery tray engages.
X Check the function of all key buttons on the
vehicle. Changing bulbs
Notes on changing bulbs
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. G
Risk of injury
Bulbs and lamps can be very hot. You
should therefore allow them to cool down
before you change them. Otherwise, you
could be burned if you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could damage them, for
example, and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
H7 bulbs are pressurised and could explode
when you change them, particularly if they
are very hot. You should therefore wear eye
protection and gloves when you are chang-
ing them. G
Risk of injury
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or
even fatally injured if you touch the electric
contacts on xenon bulbs. Therefore, never
remove the cover from xenon bulbs. Practical advice
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Replacing the wiper blades
250
Changing the bulbs in the licence plate
lamps X
Switch off the lights.
X Open the tailgate.
X Using a screwdriver, loosen both sides of
licence plate lamp 1in the direction of the
arrow.
X Remove licence plate lamp 1.
X Replace the bulb.
X Insert licence plate lamp 1and press it in
until it engages. Replacing the wiper blades
Windscreen wiper blades
G
Risk of accident
The windscreen will no longer be wiped
properly if the wiper blades are worn. This
could prevent you from observing the traffic
conditions, thereby causing an accident.
Replace the wiper blades twice a year, ide-
ally in spring and autumn. G
Risk of accident
The wiper arms could start moving and
cause an injury if you leave the windscreen
wipers switched on.
Remove the key from the ignition lock
before replacing the wiper blades.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper.
Removing X
Remove the key from the ignition lock.
X Fold the wiper arm away from the wind-
screen. X
Press both release clips 2.
X Fold wiper blade 1in the direction of
arrow 3away from wiper arm 4.
X Remove wiper blade 1in the direction of
the arrow 5.
Fitting Practical advice
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Replacing the wiper blades
251
X
Position the new wiper blade 1with
recess 6on lug 5.
X Fold wiper blade 1in the direction of
arrow 3onto the wiper arm, until retaining
clips 2engage in bracket 4.
X Make sure that wiper blade 1is seated
correctly.
X Fold the wiper arm back onto the wind-
screen. Rear window wiper blade
G
Risk of injury
The wiper arm could be set in motion and
injure you if the windscreen wipers are
switched on.
Remove the key from the ignition lock
before replacing the wiper blade. Removing X
Remove the key from the ignition lock.
X Fold the wiper arm away from the rear win-
dow until it engages.
X Turn wiper blade 1in the direction of
arrow 2until it is released from the
retainer on the wiper arm.
X Remove wiper blade 1.
Fitting X
Push the new wiper blade 1onto the wiper
arm until you feel it engage.
X Make sure that wiper blade 1is seated
correctly. X
Turn wiper blade 1parallel to the wiper
arm.
X Fold the wiper arm back onto the rear win-
dow. Adjusting the spraying nozzles
Check the spraying nozzles setting regularly.
If they have moved, you can readjust them
yourself. G
Risk of injury
The wiper arms could start moving and
cause an injury if you leave the windscreen
wipers switched on.
Remove the key from the ignition lock
before adjusting the spraying nozzles.
! Do not use any tools, e.g. a needle, to
adjust the spraying nozzles. There is other-
wise a risk of damaging the spraying noz-
zles. Practical advice
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Flat tyre
252X
Swivel spraying nozzles 1upwards or
downwards.
X Wipe briefly with washer fluid to test them
(Y page 82).
The spraying nozzles are correctly posi-
tioned if the stream of water hits the wind-
screen approximately in the centre. Flat tyre
Flat tyre equipment variants
Your vehicle may be equipped with:
R a TIREFIT kit (Y page 200)
R a "Minispare" emergency spare
wheel* (Y page 202)
R a spare wheel* (Y page 202)
R the MOExtended run-flat sys-
tem* (Y page 262) Preparing the vehicle
i Vehicle preparation is not necessary on
vehicles with MOE tyres*.
X Stop your vehicle as far away from traffic
as possible on solid, non-slippery, level
ground.
X Switch on the hazard warning lamps.
X Apply the handbrake.
Vehicles with manual transmission X
Shift to either first or reverse gear. Vehicles with AUTOTRONIC* X
Move the selector lever to P.
For all vehicles X
All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Switch off the engine.
X Remove the key from the ignition lock.
X Get out of the vehicle.
X Close the driver’s door.
X Place the warning triangle ( Ypage 200) at
a suitable distance. Observe legal require-
ments. Practical advice
* optional
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