Page 212 of 305

Display
messages 209Display messages Possible cause/consequence Possible solution
ESP inoperative See
Owner's Manual G
Risk of accident
ESP ®
is unavailable due to a malfunction.
The following systems are also unavaila-
ble:
R BAS
R the steering assistant STEER CONTROL
R hill start assist
R the tyre pressure loss warning system
The brake system continues to function
normally, but without the functions listed
above. X
Drive on carefully.
X Visit a qualified specialist workshop immedi-
ately. Vehicle Consult workshop
Safe operation of AUTOTRONIC* can no
longer be fully guaranteed. X
Stop in accordance with traffic conditions.
X Move the selector lever to P.
X Turn the key to position 0in the ignition lock.
X Wait at least 10 seconds before restarting the
engine.
X Move the selector lever to position Dor R.
X Drive on carefully.
X Have the transmission checked immediately at
a qualified specialist workshop. Shift to N to start
Vehicles with AUTOTRONIC*: the selector
lever is not in position
Nor P. X
Move the selector lever to position Nor P. Practical advi
ce
* optional
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Page 223 of 305

Display
messages 220 Display messages Possible cause/consequence Possible solution
N Eng. oil level
Check level Vehicles with a petrol engine: the oil level
is too low. X
Check the oil level (Y page 172).
X If necessary, top up the motor oil.
X Have the engine checked for leaks if the engine
oil needs topping up more often than usual. N Eng. oil level Stop
car, turn eng. off Vehicles with a diesel engine: the oil level
is too low. There is a risk of engine dam-
age. X
Stop in accordance with traffic conditions.
X Switch off the engine.
X Top up the engine oil and check the level
(Y page 172). N Engine oil level
Reduce oil level Vehicles with a diesel engine: you have
added too much engine oil. There is a risk
of damage to the engine or to the catalytic
converter. X
Siphon off excess engine oil until it is at the
specified level. Observe the legal require-
ments. N Cannot measure oil
level Vehicles with a diesel engine: the meas-
uring system is faulty. X
Visit a qualified specialist workshop. I Key does not belong
to vehicle You have put the wrong key in the ignition
lock. X
Use the correct key. I Remove key The key is in the ignition lock. X
Remove the key. I Replace key The key needs to be replaced. X
Visit a qualified specialist workshop. Ñ SPEEDTRONIC inop-
erative
Speedtronic* and cruise control* are
faulty. X
Visit a qualified specialist workshop. Practical advi
ce
* optional
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Troubleshooting
223Problem Possible cause/consequence Suggested solutions
The indicator lamp in the
F/
1 rear-window heating button
is flashing. The rear-window heat-
ing has switched itself off prema-
turely or cannot be switched on. The on-board voltage is too low,
because too many consumers are
switched on. X
Switch off consumers that are not required, e. g. reading lamp or
interior lighting.
Once the battery is sufficiently charged, the rear window heating
will switch back on automatically. Vehicles with automatic child
seat recognition on the front-
passenger seat:
The
5 PASSENGER AIRBAG
OFF warning lamp on the centre
console is lit. A special Mercedes-Benz child
seat with automatic child seat
recognition has been fitted to the
front-passenger seat. The front-
passenger airbag has therefore
been disabled as desired.
G
Risk of injury
There is no child seat fitted to the
front-passenger seat. The auto-
matic child seat recognition is
malfunctioning. X
Remove electronic equipment from the front-passenger seat, for
example
R
notebook
R mobile phone
R cards with transponders, e.g. ski passes or access passes
If the 5 PASSENGER AIRBAG OFF warning lamp is still lit:
X Visit a qualified specialist workshop. You have started the engine with
the key. The indicator lamp in the
ECO start/stop function* button
does not light up or goes out
again after a short time. You have deactivated the ECO
start/stop function*. X
Activate the ECO start/stop function* again. The ECO start/stop function*is
not available due to a fault. X
Visit a qualified specialist workshop. Practical advice
* optional
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Page 234 of 305

Troubleshooting
231Problem Possible cause/consequence Suggested solutions
You hear a warning tone.
Vehicles with AUTOTRONIC*:
You have:
R
switched off the engine
R opened the driver's door
R not moved the selector lever to
position P X
Move the selector lever to P.Accident
Problem Possible cause/consequence Suggested solutions
Fuel is leaking from the vehicle.
G
Risk of fire
The fuel line or the fuel tank has
been damaged. The leaking fuel
creates a risk of fire or explosion. X
Switch off the ignition immediately.
X Remove the ignition key.
Do not restart the engine under any circumstances. The leaking fuel
creates a risk of fire or explosion.
X Consult a qualified specialist workshop. You are unable to determine the
extent of the damage. X
Consult a qualified specialist workshop. You cannot detect any damage. X
Start the engine as normal. Practical advice
* optional
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Troubleshooting
232 Fuel and fuel tank
Problem Possible cause/consequence Suggested solutions
Fuel is leaking from the vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is
defective. X
Turn the key to position 0(Y page 62) in the ignition lock immedi-
ately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap cannot be
opened. The fuel filler flap is not released. X
Unlock the vehicle ( Ypage 241).
or
X Unlock the vehicle manually (Y page 242). The opening mechanism is jam-
med. X
Consult a qualified specialist workshop. The fuel tank in a diesel engine
vehicle has been run completely
dry and the engine will not start. There is air in the fuel system. X
Refuel the vehicle.
X Switch on the ignition for approximately 10 seconds (key in posi-
tion 2(Y page 62) in the ignition lock).
X Start the engine continuously for up to 40 seconds until it runs
smoothly.
The fuel system is now free of air.
If the engine does not start:
X Wait two minutes.
X Repeat the starting procedure for up to 40 seconds.
If the engine still does not start:
X Consult a qualified specialist workshop. Practical advice
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Troubleshooting
233Engine
Problem Possible cause/consequence Suggested solutions
The engine will not start. You can
hear the starter motor operating. R
The engine electronics system
is malfunctioning.
R There is a malfunction in the
fuel supply.
R The on-board voltage is too low
because the starter battery is
too weak or discharged. X
Turn the key back to position 0(Y page 62) in the ignition lock
before the next starting attempt.
X Try to start the engine again (Y page 86). When doing so, remember
that excessively long and frequent attempts to start the engine will
drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not start. You can
hear the starter motor operating.
The reserve fuel warning lamp is
on and the fuel gauge shows
0. The fuel tank has been run dry. X
Refuel the vehicle.
X Bleed the fuel system (Y page 232).The engine will not start. You can-
not hear the starter motor oper-
ating. The on-board voltage is too low
because the starter battery is too
weak or discharged. X
Jump-start the vehicle (Y page 266).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to
a thermal load that was too high. X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Practical advice
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Page 238 of 305
Troubleshooting
235AUTOTRONIC*
Problem Possible cause/consequence Suggested solutions
The transmission has problems
shifting gear The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability is deteri-
orating.
The one-touch gearshifting is no
longer working.
The transmission no longer
changes gear. The transmission is in emergency
mode. X
Stop the vehicle.
X Move the selector lever to position P.
X Turn the key to position 0in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Move the selector lever to position Dor R.
X Have the transmission checked at a qualified specialist workshop
immediately. Practical advice
* optional
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Page 240 of 305

Troubleshooting
237Headlamps
Problem Possible cause/consequence Suggested solutions
The headlamps or the turn signals
in the exterior mirrors are misted
up on the inside. Air humidity is very high. X
Drive with the headlamps switched on.
The headlamps are demisted after a short distance. The headlamp housing is not
sealed and moisture has been
able to enter. X
Have the headlamps checked at a qualified specialist workshop. Windscreen wipers
Problem Possible cause/consequence Suggested solutions
The windscreen wipers are jam-
med. Leaves or snow, for example, may
be obstructing the windscreen
wiper movement. The wiper
motor has been deactivated. X
For safety reasons, you should remove the key from the ignition
lock.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers fail com-
pletely. G
Risk of accident
The windscreen wiper drive is
malfunctioning. X
Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist work-
shop. Practical advice
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