Troubleshooting
239Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearl
y discharged. X
Point the tip of the key at the driver's door handle from close range
and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 241).
X Check the key batteries (Y page 244) and replace them if neces-
sary ( Ypage 244). The key is faulty. X
Unlock the vehicle using the emergency key element
(Y page 241).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries ( Ypage 244). You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emergency key
element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be started
using the key. The steering lock is mechanically
blocked. X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Practical advice
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Troubleshooting
240 Trailer towing
Problem Possible cause/consequence Suggested solutions
The ball coupling cannot be
locked.
The key cannot be removed from
the ball coupling.
G
Risk of accident
The ball coupling is dirty.
The trailer tow hitch is damaged. X
Remove the ball coupling and clean it (Y page 196). Ifthe ball cou-
pling still cannot be locked, remove the ball coupling. It must no
longer be used to tow a trailer, as safe operation is not guaranteed.
X Have the entire trailer tow hitch checked at a qualified specialist
workshop. Parking up the vehicle
Problem Possible cause/consequence Suggested solutions
The vehicle is to be left parked up
for longer than six weeks. Damage resulting from non-use
may occur if the vehicle is parked
up for long periods. X
Visit a qualified specialist workshop and seek advice.
X Disconnect the battery ( Ypage 265). Practical advice
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Locking/unlocking in an emergency
241Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system* will be triggered
(Y page 57).
There are several ways to turn off the alarm:
X Press the korj button on the key.
or
X Insert the key into the ignition lock.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock. Releasing and removing the emergency
key element X
Push release catch 1in the direction of
the arrow and at the same time remove
emergency key element 2from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key:
X Remove the emergency key element from
the key (Y page 241). $
To unlock
X Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Firmly turn the emergency key element
anti-clockwise as far as it will go to position
$ and hold it in this position.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Pull the door handle firmly.
The locking knob pops up.
The door is unlocked. Practical advice
* optional
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Locking/unlocking in an emergency
242
X
Turn the emergency key element back and
remove it.
X Pull the door handle again. Locking the vehicle
If the vehicle can no longer be locked cen-
trally with the key:
5-door X
Close the front-passenger door, the rear
door on the front-passenger side and the
tailgate.
X Open the driver’s door and the rear door on
the driver’s side.
X Press the locking button on the driver’s
door (Y page 61).
The locking knobs in the front-passenger
door and in the rear doors drop down.
X Press the locking knobs in the front-
passenger and rear doors down manually,
if necessary.
X Close the driver's door from the outside.
X Press down the locking knob in the driver's
door by reaching through the open rear
door. i
Make sure that you have the key with you
and have not left it in the vehicle.
X Close the rear door on the driver’s side.
The vehicle is locked.
3-door X
Close the front-passenger door.
X Open the driver's door and the tailgate.
X Press the locking button on the driver’s
door (Y page 61).
The locking knob in the front-passenger
door moves down.
X Press down the locking knob manually, if
necessary.
X Close the driver's door from the outside.
X Press down the locking knob in the driver's
door by reaching through the open tailgate.
i Make sure that you have the key with you
and have not left it in the vehicle.
X Close the tailgate.
The vehicle is locked. Emergency fuel filler flap release
G
Risk of injury
The corners of the vehicle walls may be
sharp-edged. You could injure yourself
while carrying out an emergency release of
the fuel filler flap. Avoid contact with the
edges of the vehicle walls.
The emergency release is located on the
right-hand side of the luggage compartment,
behind the side trim panel when viewed in the
direction of travel.
X Open the tailgate.
X Open the cover on the right-hand side of
the luggage compartment (Y page 161). 1
Emergency release Practical advice
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Changing the batteries
244 Changing the batteries
Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic sub-
stances. For this reason, keep batteries
away from children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish, as they contain highly toxic
substances.
Take discharged batteries to a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection
point for old batteries. Key
Checking the batteries X
Press the jork button.
The batteries are in order if the battery
charge indicator lamp lights up briefly.
Changing the batteries You require two CR 2025 3 V cell batteries.
X
Remove the emergency key element from
the key (Y page 241). 1
Emergency key element
2 To release the battery tray
3 To pull out the battery tray
4 Battery tray X
Using emergency key element 1, press
the grey release catch in the opening in the
direction of arrow 2.
Battery tray 4is released.
X Pull battery tray 4out of the key in the
direction of arrow 3. X
Remove old batteries 1from the battery
tray.
X Insert the new batteries underneath con-
tact spring 2with the positive terminal
facing upwards. Use a lint-free cloth to do
so.
X Push the battery tray back into the key
housing until the battery tray engages.
X Check the function of all key buttons on the
vehicle. Practical advice
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Replacing the wiper blades
251Replacing the wiper blades
Windscreen wiper blades
G
Risk of accident
The windscreen will not longer be properly
wiped if the wiper blades are worn. This
could prevent you from observing the traffic
conditions, thereby causing an accident.
Replace the wiper blades twice a year, ide-
ally in spring and autumn. G
Risk of accident
The wiper arms could start moving and
cause an injury if you leave the windscreen
wipers switched on.
Remove the key from the ignition lock
before replacing the wiper blades.
! Make sure that you touch only the wiper
arm of the windscreen wiper to avoid dam-
aging the windscreen wiper blades.
Removing X
Remove the key from the ignition lock.
X Fold the wiper arm away from the wind-
screen. X
Press both release clips 2.
X Fold wiper blade 1in the direction of
arrow 3away from wiper arm 4.
X Remove wiper blade 1in the direction of
the arrow 5.
Fitting X
Position the new wiper blade 1with
recess 6on lug 5.
X Fold wiper blade 1in the direction of
arrow 3onto the wiper arm, until retaining
clips 2engage in bracket 4.
X Make sure that wiper blade 1is seated
correctly.
X Fold the wiper arm back onto the wind-
screen. Rear window wiper blade
G
Risk of injury
The wiper arm could be set in motion and
injure you if the windscreen wipers are
switched on.
Remove the key from the ignition lock
before replacing the wiper blade. Practical advice
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Replacing the wiper blades
252
Removing
X
Remove the key from the ignition lock.
X Fold the wiper arm away from the rear win-
dow until it engages.
X Turn wiper blade 1in the direction of
arrow 2until it is released from the
retainer on the wiper arm.
X Remove wiper blade 1.
Fitting X
Push the new wiper blade 1onto the wiper
arm until you feel it engage.
X Make sure that wiper blade 1is seated
correctly. X
Turn wiper blade 1parallel to the wiper
arm.
X Fold the wiper arm back onto the rear win-
dow. Adjusting the spraying nozzles
Check the spraying nozzles setting regularly.
If they have moved, you can readjust them
yourself. G
Risk of injury
The wiper arms could start moving and
cause an injury if you leave the windscreen
wipers switched on.
Remove the key from the ignition lock
before adjusting the spraying nozzles.
! Do not use any tools, e.g. a needle, to
adjust the spraying nozzles. There is other-
wise a risk of damaging the spraying noz-
zles. X
Swivel spraying nozzles 1upwards or
downwards.
X Wipe briefly with washer fluid to test them
(Y page 83).
The spraying nozzles are correctly posi-
tioned if the stream of water hits the wind-
screen approximately in the centre. Practical advice
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Flat tyre
253Flat tyre
Flat tyre equipment variants
Your vehicle may be equipped with:
R a TIREFIT kit (Y page 200)
R a "Minispare" emergency spare
wheel* (Y page 201)
R a spare wheel* (Y page 201)
R the MOExtended run-flat sys-
tem* (Y page 262) Preparing the vehicle
i Vehicle preparation is not necessary on
vehicles with MOE tyres*.
X Stop your vehicle as far away from traffic
as possible on solid, non-slippery, level
ground.
X Switch on the hazard warning lamps.
X Apply the handbrake.
Vehicles with manual transmission X
Shift to either first or reverse gear. Vehicles with AUTOTRONIC* X
Move the selector lever to P.
For all vehicles X
All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Switch off the engine.
X Remove the key from the ignition lock.
X Get out of the vehicle.
X Close the driver’s door.
X Place the warning triangle (Y page 200) at
a suitable distance. Observe legal require-
ments. Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread.
You can use TIREFIT in outdoor temperatures
down to -20 °C. G
Risk of accident
In the following situations, your safety is at
particular risk and tyre sealant is unable to
provide breakdown assistance:
R if there are cuts or punctures in the tyre
greater than 4 mm
R if the wheel rim is damaged
R if you have driven at very low tyre pres-
sures or on a flat tyre
Do not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist work-
shop. Practical advice
* optional
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