Black plate (65,1)
Panic button Trunk buttonKey code number plate
Operation indicator light Unlock button
Lock button
Auxiliary key
A code number is stamped on the plate attached to the key set; detach this plate and store it
in a safe place (not in the vehicle) for use if you need to make a replacement key.
Also write down the code number and keep it in another safe and handy place, but not in
the vehicle.
If your key is lost, consult your Authorized Mazda Dealer with the code number ready.
CAUTION
Ø
Because the advanced key uses low-intensity radio waves, it may not function
correctly under the following conditions:
ØThe advanced key is carried with communication devices such as cellular
phones.
ØThe advanced key contacts or is covered by a metal object.
ØThe advanced key is near electronic devices such as personal computers.
ØNon-Mazda genuine electronic equipment is installed in the vehicle.
ØThere is equipment which discharges radio waves near the vehicle.
ØIf the vehicle is near equipment such as wireless pay devices installed at certain
gas stations.
Ø The advanced key may consume battery power excessively if it receives high-
intensity radio waves. Do not place the advanced key near electronic devices such
as televisions or personal computers.
Ø To avoid damage to the advanced key, DO NOT:
ØDrop the advanced key.
ØGet the advanced key wet.
ØDisassemble the advanced key.
ØExpose the advanced key to high temperatures on places such as the
dashboard or hood, under direct sunlight.
ØPlace heavy objects on the advanced key.
ØPut the advanced key in an ultrasonic cleaner.
ØPut any magnetized objects close to the advanced key.
Knowing Your Mazda
Advanced Keyless Entry and Start System
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qOperation
Arming
The system is armed when the ignition
switch is turned from the ON position to
the ACC or LOCK position. The security
indicator light in the instrument cluster
flashes every 2 seconds until the system is
disarmed.
Disarming
The system is disarmed when the ignition
switch is turned to the ON position with
the registered advanced key.
The security indicator light illuminates for
about 3 seconds and goes out.
If the engine doesn't start with the correct
ignition key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer. NOTE
lThe engine may not start and the security
indicator light may illuminate or flash if the
advanced key is placed in an area where it
is difficult for the system to detect the
signal, such as on the dashboard, or in the
glove box. Move the advanced key to
another place, turn the ignition switch to
the LOCK position, and then restart the
engine.
lSignals from a TV or radio station, or from
a transceiver or a mobile telephone could
interfere with your immobilizer system. If
you are using the proper advanced key and
the engine fails to start, check the security
indicator light. If the indicator light is
flashing, turn the ignition switch to the
ACC or LOCK position and wait for a
while, then restart the engine. If it doesn't
start after 3 or more tries, contact an
Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving, don't
shut off the engine. Go to an Authorized
Mazda Dealer and have it checked. If the
engine is shut off while the indicator light is
flashing, you won't be able to restart it.
lSince the electronic codes are reset when
repairing the immobilizer system, the
advanced key (including auxiliary key) are
needed. Bring all the advanced keys
(including auxiliary keys) to an Authorized
Mazda Dealer.
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Knowing Your Mazda
Security System
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Form No.8X44-EA-07G
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If the engine doesn't start with the correct
ignition key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
NOTE
lIf the security indicator light comes on and
stays on when the ignition switch is turned
to the ON position, the engine will not start.
lSignals from a TV or radio station, or from
a transceiver or a mobile telephone, could
interfere with your immobilizer system. If
you are using the proper key and your
engine fails to start, check the security
indicator light. If it is flashing, remove the
ignition key and wait 2 seconds or more,
then reinsert it and try starting the engine
again. If it doesn't start after 3 or more
tries, contact an Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving, don't
shut off the engine. Go to an Authorized
Mazda Dealer and have it checked. If you
shut off the engine while the light is
flashing you won't be able to restart it.
lSince the electronic codes are reset when
repairing the immobilizer system, the keys
are needed. Bring all the existing keys to an
Authorized Mazda Dealer.
qMaintenance
If you have a problem with the
immobilizer system or the key, consult an
Authorized Mazda Dealer.
NOTE
lThe keys carry a unique electronic code.
For this reason, and to assure your safety,
obtaining replacement key requires some
waiting time. They are only available
through an Authorized Mazda Dealer.
lAlways keep a spare key, in case one is lost.
If a key is lost, contact an Authorized
Mazda Dealer as soon as possible.
lIf you lose a key, an Authorized Mazda
Dealer will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to an
Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has not
been reset is not possible.
qModification and Add-On
Equipment
Mazda cannot guarantee the immobilizer
system's operation if the system has been
modified or if any add-on equipment has
been installed to it.
CAUTION
To avoid damage to your vehicle, do
not modify the system or install any
add-on equipment to the immobilizer
system or the vehicle.
Knowing Your Mazda
Security System
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Antenna
qRear Window Antenna
The rear window antenna receives both
AM and FM signals.
CAUTION
When washing the inside rear
window, use a soft cloth dampened
in lukewarm water, gently wiping the
antenna lines.
Use of glass cleaning products could
damage the antenna.
Operating Tips for Audio
System
WARNING
Do not adjust the audio control
switches while driving the vehicle:
Adjusting the audio while driving the
vehicle is dangerous as it could
distract your attention from the
vehicle operation which could lead to
a serious accident. Always adjust the
audio while the vehicle is stopped.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.
CAUTION
For the purposes of safe driving,
adjust the audio volume to a level
that allows you to hear sounds
outside of the vehicle.
NOTE
lDo not use the audio for long periods of
time while the engine is off. Otherwise the
battery could go dead.
lIf a cellular phone or CB radio is used in
or near the vehicle, it could cause noise to
occur from the audio system, however, this
does not indicate that the system has been
damaged.
6-10
Interior Comfort
Audio System
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NOTE
If you continue to press and hold the button,
the frequency will continue changing without
stopping.
Scan tuning
Press the scan button (
,)to
automatically sample strong stations.
Scanning stops at each station for about 5
seconds. To hold a station, press the scan
button (
,) again during this interval.
Preset channel tuning
The 6 preset channels can be used to store
6 AM and 12 FM stations.
1. To set a channel first select AM, FM1, or FM2. Tune to the desired station.
2. Depress a channel preset button for about 2 seconds until a beep sound is
heard. The preset channel number and
station frequency will be displayed.
The station is now held in the memory.
3. Repeat this operation for the other stations and bands you want to store.
To tune one in the memory, select AM,
FM1, or FM2 and then press its
channel preset button. The station
frequency and the channel number will
be displayed.
NOTE
If the power supply is interrupted (fuse blows
or the battery is disconnected), the preset
channels will be canceled.
Auto memory tuning
This is especially useful when driving in
an area where the local stations are not
known. Additional AM/FM stations can
be stored without disturbing the
previously set channels. Press and hold the auto memory button
(
) for about 2 seconds until a beep
sound is heard; the system will
automatically scan and temporarily store
up to 6 stations with the strongest
frequencies in each selected band in that
area.
After scanning is completed, the station
with the strongest frequency will be tuned
and its frequency displayed.
Press and release the auto memory button
(
) to recall stations from the auto-
stored stations. One stored station will be
selected each time; its frequency and
channel number will be displayed.
NOTE
If no stations can be tuned after scanning
operations, “A ” will be displayed.
SATELLITE RADIO (SAT)
Vehicles equipped with the separately
purchased SIRIUS digital satellite radio
unit have the ability to receive up to 100
channels of digital quality programming
coast to coast via satellite. For information
on use, read the Satellite Radio Kit
manual accompanying the SIRIUS digital
satellite radio unit. A subscription to
SIRIUS digital satellite radio service is
required (available in the U.S. - Except
Alaska and Hawaii) to enable this feature
once the separately purchased SIRIUS
digital satellite radio unit has been
installed. For subscription information or
digital satellite radio technical issues
contact SIRIUS directly at:
- Web: www.siriusradio.com
- Phone (24 hrs/day, 7 days/week): 888-
539-SIRI (7474)
- E-mail: [email protected]
- Mailing Address: Sirius Satellite Radio
Interior Comfort
Audio System
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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2 Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Mazda Importer/Distributors ................. 9-8 Importer/Distributor ............................ 9-8
Distributor in Each Area ..................... 9-8
Warranty .................................................. 9-9 Warranties for Your Mazda ................. 9-9
Outside the United States .................. 9-10
Outside Canada ................................. 9-11
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-12
Add-On Non-Genuine Parts and
Accessories ....................................... 9-13
Cell Phones ............................................. 9-14 Cell Phones Warning ......................... 9-14
Type Approval of Equipment ............... 9-15 Type Approval of Equipment ............ 9-15
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-16 Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-16
Tire Information (U.S.A.) ..................... 9-18 Tire Labeling ..................................... 9-18
Location of the Tire Label
(Placard) ............................................ 9-24
Tire Maintenance .............................. 9-27
Vehicle Loading ................................ 9-30
Steps for Determining the Correct Load
Limit: ................................................ 9-37 Reporting Safety Defects ....................... 9-38
Reporting Safety Defects (U.S.A.) .... 9-38
Reporting Safety Defects (Canada) ... 9-39
Service Publications .............................. 9-40 Service Publications .......................... 9-40
9-1
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us ”at the bottom of the page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
9-2
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-6).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels” page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
9-4
Customer Information and Reporting Safety Defects
Customer Assistance
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