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Tires
For reasons of proper performance, safety,
and better fuel economy, always maintain
recommended tire inflation pressures and
stay within the recommended load limits
and weight distribution.
WARNING
Using Different Tire Types:
Driving your vehicle with different
types of tires is dangerous. It could
cause poor handling and poor
braking; leading to loss of control.
Except for the limited use of the
temporary spare tire, use only the
same type tires (radial, bias-belted,
bias-type) on all four wheels.
Using Wrong-Sized Tires:
Using any other tire size than what is
specified for your Mazda (page 10-6)
is dangerous. It could seriously affect
ride, handling, ground clearance, tire
clearance, and speedometer
calibration. This could cause you to
have an accident. Use only tires that
are the correct size specified for your
Mazda.
qTire Inflation Pressure
WARNING
Always inflate the tires to the correct
pressure:
Overinflation or underinflation of
tires is dangerous. Adverse handling
or unexpected tire failure could result
in a serious accident.
Refer to specification charts on page
10-6.The Tire Pressure Monitoring System
í
does not alleviate the need to check the
tire condition every day, including
whether the tires all look inflated properly.
Inspect all tire pressure monthly
(including the spare) when the tires are
cold. Maintain recommended pressures
for the best ride, handling, and minimum
tire wear.
When checking the tire pressures, use of a
digital tire pressure gauge is
recommended.
Refer to the specification charts (page
10-6).
Maintenance and Care
Owner Maintenance
8-33íSome models. CX-9_8Z28-EA-07J_Edition2 Page417
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Form No.8Z28-EA-07J
Page 442 of 506

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To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
Piano black panelí
The following parts are fitted with panels
that have been treated with a special
coating that resists scratching.
lCenter panellSteering wheel (partial)lShift lever panellDoor trim panel
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels resulting from
the use of a hard brush or cloth may not be
repairable.
qCleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Don't bleach
or dye the webbing; this may weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Have an Authorized Mazda Dealer
replace damaged seat belts
immediately:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection.
qCleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them
with glass cleaner. Follow the directions
on the container.
CAUTION
Don't scrape or scratch the inside of
the rear window. You may damage
the rear window defroster grid.
8-58
Maintenance and Care
íSome models.
Appearance Care
CX-9_8Z28-EA-07J_Edition2 Page442
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Form No.8Z28-EA-07J
Page 447 of 506

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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-7).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
9-5
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Form No.8Z28-EA-07J
Page 450 of 506

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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
9-8
Customer Information and Reporting Safety Defects
Customer Assistance
CX-9_8Z28-EA-07J_Edition2 Page450
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Form No.8Z28-EA-07J
Page 496 of 506

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qLight Bulbs
Exterior light
Light bulbCategory
Wattage ECE R (SAE)
HeadlightsHigh beam 60 HB3 (HB3)
Low beamHalogen 55 H11 (―)
Xenon fusion 35 D2S (D2S)
Front turn signal lights 27―(#1156NA)
Front side-marker lights 5 WY5W (―)
Fog lights
í51 HB4 (#9006)
Side turn signal lightsíLED bulb*12.26―(―)
High-mount brake light*12.4―(―)
Rear turn signal lights 21 WY21W (32CP)
Brake lights
*25.4―(―)
TaillightsRear
combination
light side
*20.7―(―)
Liftgate side 3.8―(#194)
Reverse lights 21 W21W (#7440)
License plate lights 5 T10 (―)
Rear side-marker lights 5 W5W (4CP)
*1 Bulb replacement is not possible because it is built into the unit. Replace the unit.
*2 Bulb replacement is not possible. The rear combination component must be replaced.
Interior light
Light bulbCategory
Wattage ECE R
Overhead lights/Map lights (Front) 8―
Overhead light (Center) 10―
Overhead light (Rear) 10―
Courtesy lights 5 T10
Vanity mirror lights
í2―
Luggage compartment light 10―
qTires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type originally fitted to
your vehicle. For details, contact an Authorized Mazda Dealer.
10-6íSome models.
Specifications
CX-9_8Z28-EA-07J_Edition2 Page496
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Form No.8Z28-EA-07J