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If necessary
Troubleshooting
Note
There may be some problems due to operational errors or mistakes. Please read this manual
again and verify that there really is a problem before calling an Expert Dealer, we recommend
an Authorized Mazda Dealer to ask for repair services.
No picturel Check if a fuse has blown.
Consult an Expert Dealer, we recommend an Authorized
Mazda Dealer.
l Check if the voltage level of the vehicle battery is low.
Recharge the battery or change batteries.
Display does
not open or
close
The vehicle
position is not
correct
lCheck if the vehicle position changed when ACC was set to
OFF.
When, for example,
• The vehicle was transported by a ferry boat.
• The vehicle was rotated on a turn table in a parking lot.
• The vehicle was transported by a tow track or other such
vehicle. Drive the vehicle for a while where you are receiving
GPS signals.
Verification First
SymptomCheck point
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RoutingAddress
Book
If necessary
No GPS
symbols are
displayedl
GPS signals may not be received because of obstructions.
After moving the vehicle away from obstructions, the GPS
signals can be received.
The vehicle
position is not
displayedlCheck if the mode is set to the current position screen.
Press
No voice
guidance
lCheck if the volume control for the voice guidance has been
turned off.
l Check if the vehicle is off the route.
Repeat the route search while checking the route guide
screen.
l Check if you are driving the vehicle in the wrong direction on
the route.
Repeat the route search checking the direction of the
destination.
Buttons on the
remote control
do not beep
lCheck if [Beep] is set to [Off] ( page 18).
SymptomCheck point
NAVI
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If necessary
Troubleshooting
Please insert a
MAP DVD.lThe disc is not installed.Check if the disk is installed. If installed, check if the
installed disk is correct.
MAP DVD-Read
Error
lThe disc is wet, dirty, scratched, or upside down, or the disc
cannot be played with this unit or the incorrect disk is installed.
Eject the disc and check it ( page 13).The disc
installed is not
a MAP DVD.
Error Messages
Error messageSolution
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RoutingAddress
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If necessary
Maintenance
nCleaning this productUse a dry, soft cloth to wipe it.
nCautions for cleaningNever use solvents such as benzene and thinners, they could mar the surface of the unit.
nMap discIf you require the latest map disc, consult an Expert Dealer, we recommend an Authorized
Mazda Dealer.
nHow to hold the discl
Do not touch the underside of the disc.
l Do not scratch the disc.
l Do not bend the disc.
l When not in use, keep the disc in the case.
nDisc CleaninglUse a dry, soft cloth to wipe from the center outward.
nDo not leave discs in the following places:lDirect sunlight
l Near car heaters
l In dirty, dusty and damp areas
l On seats and dashboards
Care of the Product
Handling and Care of Map Discs
Label side
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Audio Operation
Contents
Audio system
nAudio OperationlOperating Tips for Audio system ................................................... 62(Radio Reception), (Operating Tips for In-Dash CD Changer),
(Operating tips for MP3), (CD-TEXT)
l
Operating Tips for Display ............................................................. 68lBeep sound and voice guidance restrictions while using Bluetooth
Hands-Free (Mazda CX-9 only)..................................................... 68
lPower/Volume/Sound Controls ...................................................... 69(Power ON/OFF), (Volume adjustment), (Audio sound adjustment),
(Sound quality adjustment), (Volume balance adjustment), (AudioPilot®),
(Centerpoint®), (Rear seat-optimized (With Rear Entertainment System)
(Mazda CX-9 only)), (Surround)
l
Operating the Radio ...................................................................... 73(Radio ON), (Band selection), (Tuning), (Manual tuning), (Seek tuning),
(Scan tuning), (Preset channel tuning), (Auto memory tuning),
(Audio Sound Adjustment), (Satellite Radio (SAT))
l
Operating the In-Dash CD Changer .............................................. 76(Inserting the CD), (During CD playback), (During MP3 CD playback),
(Normal insertion), (Inserting CDs into desired tray number),
(Multiple insertion), (Normal ejection),
(Ejecting CDs from desired tray number), (Multiple ejection),
(Playing), (Fast-forward/Reverse), (Track search), (Disc search),
(Folder search (during MP3 CD playback)), (Music scan), (Repeat play),
(Audio sound adjustment), (Operating tips for audio control switch),
(Safety Certification)
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Before
UseGetting
started
RoutingAddress
Book
Vo i c e Recognition
Navigation
Set Up
RDM-TMC
Audio Operation
Navigation
Set Up
Audio Operation
nRadio Reception
AM characteristics
AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere. Therefore, they can reach
longer distances than FM signals. Because
of this, two stations may sometimes be
picked up on the same frequency at the
same time.
FM characteristics
An FM broadcast range is usually about 40–
50 km (25–30 miles) from the source.
Because of extra coding needed to break the
sound into two channels, stereo FM has
even less range than monaural (non-stereo)
FM. Signals from an FM transmitter are similar to
beams of light because they do not bend
around corners, but they do reflect.
Unlike AM signals, FM signals cannot travel
beyond the horizon. Therefore, FM stations
cannot be received at the great distances
possible with AM reception.
Atmospheric conditions can also affect FM
reception. High humidity will cause poor
reception. However, cloudy days may pro-
vide better reception than clear days.
Multipath noise
Since FM signals can be reflected by
obstructions, it is possible to receive both the
direct signal and the reflected signal at the
same time. This causes a slight delay in
reception and may be heard as a broken
sound or a distortion. This problem may also
be encountered when in close proximity to
the transmitter.
Operating Tips for Audio system
Station 2
Station 1 Ionosphere
FM Station
40—50km
(25—30 miles)
AM wave
FM wave
FM wave
100—200 km (60—120 miles) Ionosphere
Reflected wave
Direct
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Audio Operation
Flutter/Skip noise
Signals from an FM transmitter move in
straight lines and become weak in valleys
between tall buildings, mountains, and other
obstacles. When a vehicle passes through
such an area, the reception conditions may
change suddenly, resulting in annoying
noise.
Weak signal noise
In suburban areas, broadcast signals
become weak because of distance from the
transmitter. Reception in such fringe areas is
characterized by sound breakup.Strong signal noise
This occurs very close to a transmitter tower.
The broadcast signals are extremely strong,
so the result is noise and sound breakup at
the radio receiver.
Station drift noise
When a vehicle reaches the area of two
strong stations broadcasting at similar fre-
quencies, the original station may be tempo-
rarily lost and the second station picked up.
At this time there will be some noise from
this disturbance.
Station 2
88.3 MHz
Station 1
88.1 MHz
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Before
UseGetting
started
RoutingAddress
Book
Vo i c e Recognition
Navigation
Set Up
RDM-TMC
Audio Operation
Navigation
Set Up
nOperating Tips for In-Dash CD
Changer
Condensation phenomenon
Immediately after turning on the heater
when the vehicle is cold, the CD or optical
components (prism and lens) in the In-dash
CD changer may become clouded with
condensation. At this time, the CD will eject
immediately when placed in the unit. A
clouded CD can be corrected simply by
wiping it with a soft cloth. Clouded optical
components will clear naturally in about an
hour. Wait for normal operation to return
before attempting to use the unit.
Handling the In-dash CD changer
The following precautions should be
observed.
l
Do not spill any liquid on the audio system.
l Do not insert any objects, other than CDs,
into the slot.
l The CD revolves at high speed within the
unit. Defective (cracked or badly bent) CDs
should never be used. l
Do not use non-conventional discs such as
heart-shaped, octagonal discs, etc. The
disc may not eject resulting in a
malfunction.
l If the memory portion of the CD is
transparent or translucent, do not use the
disc.
l A new CD may have rough edges on its
inner and outer perimeters. If a disc with
rough edges is used, proper setting will not
be possible and the In-dash CD changer
will not play the CD. In addition, the disc
may not eject resulting in a malfunction.
Remove the rough edges in advance by
using a ball-point pen or pencil as shown
below. To remove the rough edges, rub the
side of the pen or pencil against the inner
and outer perimeter of the CD.
l When driving over uneven surfaces,
the sound may jump.
Transparent
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