2008 LINCOLN NAVIGATOR Customer Assistance Guide

LINCOLN CUSTOME R
RELATI ONSHIP CENTE R
Ifyou ever have any quest ionsregar ding your Lincolnor
Linc oln Com mitm ent\b pleasecallthe Linc oln Cust omer
Relationshi pCent erat 1 8\f\f 392 3673. OurCustomer Care
Represe ntative sare availabl eMonday through Friday\b
8:\f\f am to 5:\f\f pmyour localtime .For your afterhours
conveni ence\bwe also offe ronl ine support at
w ww.c ustom ersaskfor d.com\baconver sational applica tion
tha tcan answe rm any quest ionsrega rdi ng your vehicle\b
warra nties\b and deale rs.
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LINCOLN OWN ERCARD
YourLinc oln Owner Card is your keyto receiving the
many benefi ts out line din thi sbookl et.Th iscard\b loc ated
in the bac kof thisbookle t\b cont ains the information and
phonenumbe ryou need whe nca lling for Roadside
Assist ance orneed tospe ak to aCust omer Care
Represe ntative atthe Linc olnCustom erRelationship
Ce nte r. O ur phone number is 1 8\f\f 392 3673.
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IMPORTANT INFORMATI ON
Ifyou are away from home andneed the services ofa
Linc oln dealer\b cal lthe Linc oln Customer Relationship
Ce nte rat 18\f\f 392 3673 for the nam e\baddress\b andphone
num berof anea rby dealer ship.
Plea se call the Lincoln CustomerRel ationshi pCenter at
1 8\f\f 3923673 to notify usofyour address change.
Toobtain acl aim form\b please call1 8\f\f 392 3673 select
Roadside assistance \band acust omerrepresentative will
mailone to you.
Com pleted cla im for ms shoul dbe ma iled to:
Linc oln Com mitm ent
®He adquar ters
Ford AutoCl ub\b Claims
Post Office Box 66\f46\f
Dallas\b Texa s75266\f46\f
D eal erRefer ral
Progr am
\bh ange ofAdd ress
Proced ure
\bl aim Forms
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Fo rd Auto\blub
Me mbers hip
Ag reement
Un der the
Ag reement
I M PORTAN TIN FORMATION (conÕt)
Asa Linc olnow ner\b you areent itled to Roa dsi de
Assist ance as pr ovi dedby Ford Aut oClub\b Inc.This
bookl et and your membe rshipcard consti tuteyour
agree ment with Ford Auto Club\b Inc. torec eive this
benefi tin the U.S.
Note thatthi sis not aninsur ance contract\b anautom obile
liabi lity cont ract\b or an autom obileliabi lity orphysic al
damage insura ncecontr act\band does notcompl ywith
any financi al re sponsibi lity law s.
1Your mem ber ship inthe Linc olnRoadside Assistance
Program \ba m otori ng pla n pr ovide dto Lincoln owners
bythe Club\b is val id for 6ye arsor 7\f\b\f\f\f miles (which
everoccur sfir st) from the origi nal deli very date\b ifyou
purcha sedorlea sed anew Lincol n.
2Your Club membe rship is val idfor 6yea rs\bor7\f\b\f\f\f
miles (whi cheve rocc ursfir st )fr om the original delivery
dateof your new Linc olnand willexpi reafter that
periodorwhe neithe ryou orthe Club indic ates in
writing tha tm em bership is to be cance led. Ifcanc eled\b
youwill\bif you have act ual lypai dfor this membe rship\b
beent itled to apro rata refund ofthe unused portion
calcul ated over the period ofthe mem bership\b without
anydeduc tions.
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3The register ed vehicle is your Lincol n.The Lincoln
Vehi cleIde ntif ic at ion Num ber(VIN )of your Linc oln
appear son the top edge ofthe instr ument panel next
to the windshi eld on the driver' sside .Plea semake not
ofit as it re prese ntsyour membe rshi pnum berwith
the Club.
N ote :As partof our conti nuingeffor tto provide
hi gh qual ity servi ce to our membe rs\btelephone calls
be twee nour em ploye es and ourmem be rs are monitored
and/ orrec orded onara ndom basis byour supe rvisory
personnel .We woul dlike you to be aw are ofthis ahead of
tim eso that wecanhave yourconsent forrecording any
te le phone calls you may make to us.
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OFFICES
Tofulfillrequi rem ents\b certa in states (indicat ed below) require
tha ta list of Ford Auto Club\b Inc.offic es be printed.
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Cal ifor nia Nevada
1733\f Brookhu rstS t.\b Ste. 34\f 5\f85 W.Sah araAve.\b #13\f
Fo unt ain Val ley\b CA927 \f8 Las Vegas\b NV891\f2
Kan sas New Mexico
1117S. Ro ck Road \b#1 13\f\f ElPaso\b Ste. K
Wichi ta\b KS 672\f7 Las Cruces\b NM88\f\f1
Loui siana Oklah oma
8345 FloridaBl vd .\bD 4 9122 BEas t31 st St.
Bat onRou ge\bLA 7\f 8\f6 Tul sa\b OK 74145
Mary land Sout hCaroli na
14\f4 S.Crai nHwy. \b#2\f 5A 249 But lerRoad
Glen Bur nie \bMD 21\f6 1 Maul din\b SC 29662
Massac hus etts Texas
639 Gran ite St.\b St e. 1G 64\f\f LasColinas Blvd.
Braint re e\b MA \f218 4 Irv ing\b TX75\f39
Missis sipp i Wisco nsin
721 Fr ont St.\b#76 \f 42\f6 E.Was hingto nAve.
M eri dian\b MS39 3\f1 Madi son\b WI537\f4
Mont ana Wyomin g
27\f1 Brook s 1617 Logan Ave.
Missoul a\bMT59 8\f1 Cheyenne\b WY82\f\f 1
Nebraska
223 N. 48t hSt .\bSte. I
Linco ln\bNE 685\f4
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This broc hure isintended toprovide general information about
Linc oln Complime ntaryMaintenance. Repairsneededtoany
engine \btra nsmis sion\b andfinal drive components caused byor
re sulting fromade fect inanonFord component\b suchasan
afte rm arket installed turbocharger\b arenot covered. Insome cases\b
theuse ofFor dauthorized remanufactured partsmayberequired.
See your deale ror your copy ofthe warranty forcomplete details
onthe origi nalfactory limited warranty.
Cove rage begins with theoriginal inservice date(warranty start
date)and zer omile age. Cover ageexpi resupon reaching 1year
or 15 \b\f\f \fmil es\bwhi chev eroccurs first.Some eligibility
limita tions mayapply. Askyour dealerand seeyour Warranty
Guide for details .
Flee tsa lesare exc luded from Lincoln Complimentar y
Mainte nance cove rage.
Mainte nance cove redbyLin coln Complimentary Maintenance
isbas ed on the schedules inyour newvehicle Scheduled
Mainte nance Guide.Since Maintenan ce ne eds vary byvehicle
and driving conditi ons\bplease consultyour Scheduled
Mainte nance Guidefor appr opriate coverage.
The Maint enanceSchedule examples showyouthetype of
cove rage provide d.Your actual planwillbebased onyour
vehic le's ne eds as stated inyour vehicle's Scheduled Maintenance
Guide .Linc olnComplim entaryMaintenance isavailable inthe
U.S. (May be ava ilable inother countries.) Seeyour dealer for
morede tails.
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CUSTOMERASSI STANCE CARD
Roadside Assist ance isava ilabl e24 hours aday. Pleasecall
the num beron the card on the right\b andbeprepare dto
gi ve the exac tloca tion ofyour Lincolnand ate lephone
num berwhere youcan bere ac hed. Roadside Assistance is
valid for 6ye ars or7\f\b\f\f\f miles (whic heve rocc urs first)
from the origi nalwa rranty star tdat e.Benefits are provi ded
by Ford AutoClub\b Inc.
The Linc olnCust ome rRel ationshi pCe nter isavailable to
assi styou with any questi onsorconce rnsthat you may
have regardi ngyour Lincoln orthe Lincoln Commi tment.
Careful ly tear out the card on the perforation\b andcallthe
8\f\f num beronthe card.
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