Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
²Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the UConnectŸ system
is operational, you may reach the emergency number as
follows:
²Press the ªPhoneº button to begin.
²After the9Ready9prompt and the following beep, say
9Emergency9and the UConnectŸ system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is only supported in the USA.
NOTE:The emergency number dialed is based on the
Country where the vehicle is purchased (911 for USA and
Canada and 060 for Mexico). The number dialed may not
be applicable with the available cellular service and area.The UConnectŸ system does slightly lower your chances
of successfully making a phone call as to that for the cell
phone directly.
Your phone must be turned on and paired to the UCon-
nectŸ system to allow use of this vehicle feature in
emergency situations when the cell phone has network
coverage and stays paired to the UConnectŸ system.
Towing Assistance
If you need towing assistance,
²Press the ªPhoneº button to begin.
²After the9Ready9prompt and the following beep, say
9Towing Assistance.9
NOTE:The Towing Assistance number dialed is based
on the Country where the vehicle is purchased (1-800-
528-2069 for USA, 1-877-213-4525 for Canada, 55-14-3454
for Mexico City and 1-800-712-3040 for outside Mexico
City in Mexico).
94 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Please refer to the 24-Hour ªTowing Assistanceº cover-
age details in the Warranty information booklet and on
the 24±Hour Towing Assistance Card.
Paging
To learn how to page refer to9Working with Automated
Systems.9Paging works properly except for pagers of
certain companies which time-out a little too soon to
work properly with the UConnectŸ system.
Voice Mail Calling
To learn how to access your voice mail, refer to9Working
with Automated Systems.9
Working with Automated Systems
This method is designed to be used in instances where
one generally has to press numbers on the cellular phone
keypad while navigating through an automated tele-
phone system.You can use your UConnectŸ system to access a voice-
mail system or an automated service, such as, paging
service or automated customer service. Some services
require immediate response selection, in some instances,
that may be too quick for use of UConnectŸ system.
When calling a number with your UConnectŸ system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can push
the ªVoice Recognitionº button and say the sequence you
wish to enter followed by the word9Send.9For example,
if required to enter your pin number followed with a
pound3746#,youcanpresstheªVoice Recognitionº
button and say93746#Send.9Saying a number, or
sequence of numbers, followed by9Send9is also to be
used to navigate through an automated customer service
center menu structure and to leave a number on a pager.
You can also send stored UConnectŸ phonebook entries
as tones for fast and easy access to voicemail and pager
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 95
3
Voice Commands
Primary Alternate(s)
language
list names
list phones
mobile
mute
mute off
new entry
no
pager
pair a phone
phone pairing pairing
phonebook phone book
previous
record again
redialVoice Commands
Primary Alternate(s)
return to main menu return or main menu
select phone select
send
set up phone settings or phone
set up
towing assistance
transfer call
UConnectŸ Tutorial
try again
voice training
work
yes
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 107
3
swaying. Always use caution when towing a trailer and
follow the tongue weight recommendations. Refer to
ªTrailer Towingº in Section 5 of this manual for more
information on towing a trailer with your vehicle. When
TSC is functioning, the ªESP/TCS Indicator Lightº will
flash, the engine power may be reduced and you may
feel the brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is disabled
when the ESP system is in the Partial Off or Full Off
modes.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and adjust the
trailer load to eliminate trailer sway.
HSA (Hill Start Assist) (4WD Models with NV245
Two±Speed Transfer Case Only)
The HSA system is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain
the level of brake pressure the driver applied for a short
period of time after the driver takes their foot off of the
brake pedal. If the driver does not apply the throttle
during this short period of time, the system will release
brake pressure and the vehicle will roll down the hill. The
system will release brake pressure in proportion to
amount of throttle applied as the vehicle starts to move in
the intended direction of travel.
HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
²Vehicle must be stopped.
²Vehicle must be on a 8% grade or greater hill.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 147
3
²Gear selection matches vehicle uphill direction (i.e.,
vehicle facing uphill is in forward gear; vehicle back-
ing uphill is in R (Reverse) gear).
HSA will work in R (Reverse) and all forward gears when
the activation criteria have been met. The system will not
activate if the vehicle is placed in N (Neutral) or P (Park).
WARNING!
There may be situations on minor hills (i.e., less than
8%), with a loaded vehicle, or while pulling a trailer,
when the system will not activate and slight rolling
may occur. This could cause a collision with another
vehicle or object. Always remember the driver is
responsible for braking the vehicle.
Towing with HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
WARNING!
²If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
brake pedal is released there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the hill while resuming accelera-
tion, manually activate the trailer brake prior to
releasing the brake pedal. Always remember the
driver is responsible for braking the vehicle.
²HSA is not a parking brake. If you stop the
vehicle on a hill without putting the transmission
in P (Park) and using the parking brake, it will
roll down the hill and could cause a collision with
another vehicle or object. Always remember to
use the parking brake while parking on a hill,
and that the driver is responsible for braking the
vehicle.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
before engine start. If the bulb does not come on when
turning the key from OFF to ON, have the condition
checked promptly.
Certain conditions such as a loose or missing gas cap,
poor fuel quality, etc. may illuminate the light after
engine start. The vehicle should be serviced if the light
stays on through several of your typical driving cycles. In
most situations the vehicle will drive normally and will
not require towing.
The Malfunction Indicator Light flashes to alert you to
serious conditions that could lead to immediate loss of
power or severe catalytic converter damage. The vehicle
should be serviced as soon as possible if this occurs.
6. Airbag Warning Light
This light turns on and remains on for 6 to 8
seconds as a bulb check when the ignition
switch is first turned ON. If the light is not onduring starting, stays on, or turns on while driving, have
the system inspected by an authorized dealer as soon as
possible.
7. Anti-Lock Brake Warning Light
This light monitors the Anti-Lock Brake System.
The light will turn on when the ignition switch is
turned to the ON position and may stay on for as long as
four seconds.
If the ABS light remains on or turns on while driving, it
indicates that the Anti-Lock portion of the brake system
is not functioning and that service is required. However,
the conventional brake system will continue to operate
normally if the BRAKE warning light is not on.
If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of Anti-Lock
brakes. If the ABS light does not turn on when the
Ignition switch is turned to the ON position, have the
light inspected by an authorized dealer.
UNDERSTANDING YOUR INSTRUMENT PANEL 189
4
The gauge pointer will likely indicate a higher tempera-
ture when driving in hot weather, up mountain grades,
or when towing a trailer. It should not be allowed to
exceed the upper limits of the normal operating range.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If temperature gauge reads (H),
pull over and stop the vehicle. Idle the vehicle with
the air conditioner turned off until the pointer drops
back into the normal range. If the pointer remains on
the ªHº, and you hear continuous chimes, turn the
engine off immediately, and call for service.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. If you decide to look under the hood your-
self, refer to Section 7 of this manual. Follow the
warnings under ªCooling System Pressure Cap.º
14. Electronic Vehicle Information Center Display
When the appropriate conditions exist, this display
shows the Electronic Vehicle Information Center (EVIC)
messages. Refer to ªElectronic Vehicle Information Cen-
terº later in this section.
15. TOW/HAUL Indicator Light Ð If Equipped
This light will illuminate when the TOW/
HAUL button has been selected. The TOW/
HAUL button is located in the center of the
instrument panel (below the climate controls).
UNDERSTANDING YOUR INSTRUMENT PANEL 193
4
U.S. federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser the
correct mileage that the vehicle has been driven. There-
fore, if the odometer reading is changed during repair or
replacement, be sure to keep a record of the reading
before and after the service so that the correct mileage can
be determined.
21. Transmission Range Indicator
This display indicator shows the automatic transmission
gear selection.
22. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when
the ignition switch is in the ON position.
23. Electronic Throttle Control (ETC) Warning Light
This light informs you of a problem with the
Electronic Throttle Control system. If a problem
is detected the light will come on while the
engine is running. Cycle the ignition key whenthe vehicle has completely stopped and the gear selector
is placed in the P (Park) position. The light should turn
off. If the light remains lit with the engine running your
vehicle will usually be drivable, however, see your dealer
for service as soon as possible. If the light is flashing
when the engine is running, immediate service is re-
quired and you may experience reduced performance, an
elevated/rough idle or engine stall and your vehicle may
require towing. The light will come on when the ignition
is first turned on and remain on briefly as a bulb check.
If the light does not come on during starting, have the
system checked by an authorized dealer.
24. Front Fog Light Indicator LightÐ If Equipped
This light shows the front fog lights are ON.
25. Voltage Warning Light
This light monitors the electrical system voltage.
The light should turn on momentarily as the
UNDERSTANDING YOUR INSTRUMENT PANEL 195
4