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When I drive at night, the screen
is bright and will not switch
to the night display mode. Why? Verify the following: The disp
lay mode in Setup is set to Auto, the dash
brightness is not set to maximum, and Map Color in Setup is set to Black
for Night. See Display on page72.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The disp
lay mode in Setup is set to Auto, and Map
Color in Setup is set to White for Day. See Display on page 72.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode?
Adjust the dash brightness (+) button to
full brightness. Remember to set it
back to a medium setting, or at ni ght, the screen will be bright. See Display
on page
72.
How can I input my destination using map
coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an address by touching the vehicle position icon on the
map. See Map Screen Legend on page
47.
How do I change or remove my PIN? Go
to “Personal Information” in the Setup screen (second) , and select PIN
Number . Select User 1 or User 2 and enter your existing PIN. You then
have the choice to change or remove the PIN. See page78.
I forget the PIN for Home, or
the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information re
garding PINs on page78. Your dealer
can reset the PIN for you.
Problem Solution
Frequently Asked Questions
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114Navigation System
Frequently Asked Questions
Guidance, Routing
Problem Solution
The navi does not route me the same way I would go, or the
way some other mapping progr am displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page43.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page101 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located
under the center of the dash) may be blocked by
personal items. For best reception, remove items from the dash, such as
radar detectors, cell phone s, or loose articles.
Metallic tinting or other after-marke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on page96.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/purple dashed
line before I got to my destination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page81.
The map rotates while I make a turns, Ho w can I stop this? Select the “North-up” ma p orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page52.
Sometimes I cannot select between the North-up, and
Heading-up map orientations, why is this? The “Heading-up” map orientation can
only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page51.
While driving to my destinati on, the “time to go” display
sometimes increases even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind especially when I arrive at an intersection. Is there
anything wrong? No, when at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences is vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page96.
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Navigation System115
While I drive, my screen s
hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on page
57
and 88.
How can I get rid of the whit e dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
Setup screen (second), and set Off-road Tracking
to Off , then return to the map. See page
88.
A road that I selected to avoi
d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page
85.
When I arrive at my destination,
the “bulls-eye” is shown at a
different location on the street. Why? The system calculates the “bulls-eye
” location based on the street address
range allocated for that street. See Destination Icon on page53 fo r an
example.
My elevation (shown when I t ouch the vehicle position icon)
seems to fluctuate even though my elevation has not changed. This is normal, and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page
96.
My elevation is missing on th
e “current position” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero,
or below sea level, the elev ation is also not displayed.
Problem Solution
Frequently Asked Questions
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116Navigation System
Frequently Asked Questions
Ordering a Navi DVD, Coverage, Map Errors, Limitations
Problem Solution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page101.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page102.
I got a Navi DVD from a “friend,” but it does not work. Why? Your vehicle was designed to use a white DVD. DVDs with different
colored labels, or from different manuf acturers, will not operate correctly.
Always obtain DVDs from the DVD order desk. See page101.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is cons
tantly revising map coverage. See
page101 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navigation system contains maps only for the lower 48 states, and portions of southern Canada. The system will not work in Mexico, Hawaii,
Alaska, or overseas. Canada coverage is limited. See Map Coverage on
page103.
Can I play video DVDs in my navigation sy stem? No. The navigation system is desi gned only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers, or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them follow ing the instructions on page100.
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Display, Accessories
Rear Camera (Optional)
Miscellaneous Other Questions
Problem Solution
The display appears dim when starting the car in real cold
weather. Is there a problem? No, this is normal, and will beco
me brighter after a few minutes.
The screen does not close completely. Why is this? Ensure that it is not during inse rting/ejecting a CD. The screen cannot be
closed if a CD is not completely inserted in the unit.
Ensure that it is not during insert ing/ejecting the DVD. The screen cannot
be closed if the DVD is not completely inserted in the unit.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navi screen and the rear camera image.
This is normal.
The rear camera image is too dark or too bright, how do I
adjust the brightness. While the camera image is displayed, use the Zoom In/Zoom Out controls to
adjust the brightness. This adjustme
nt does not affect the Setup screen
brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being auto
matically set based on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page92.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page92.
Frequently Asked Questions
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118Navigation System
Frequently Asked Questions
My state does not observe daylight savings time. How do I
turn off this feature? You can turn off this feature. See page
91.
Daylight savings time occurred, but the navigation system did
not change time even though Setup shows “Auto Daylight
Saving Time” is “On.” Go to the
Clock adjustment screen in Setup and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page
91.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in Setup and ensure that Auto
Daylight Saving Time is On .
2) The navigation system is designed to switch to daylight savings time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page91.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Time Zone by
GPS on page
92).
2) The navigation system does not, or incorrectly switches between
standard and Daylight Savings Time. Set Auto Daylight Saving Time
to On on the Clock adjustment screen in Setup, and ensure that the
correct month switching sc hedule is chosen on the DST schedule
selection screen. See page
91 for more information.
My battery was disconnected, or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should have been a card in the
glove box with the anti-theft code for
the navigation/audio system. This card contains the 4-digit security code
and serial number. If you cannot find it, your de aler can help you out.
I speak a language other than English. When will other
languages be available fo r the navigation system? This is being considered
as a future enhancement.
Problem Solution
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Navigation System119
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a pr oper GPS signal. Make sure there is nothi ng on the dash blocking the GPS antenna (aft er-
market metallic window ti nting or after-market devices placed on the dash,
like radar detectors, cell phones, or loose items). If the dashboard is clear of
objects, move the vehicle to an open sp ace away from tall buildings, trees,
etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page102).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see
page102). If the problem persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a Navigation DVD (white colored label). The system cannot
read other mapping databases or vide o DVDs. If the problem persists, see
your dealer.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*
No alternate route found. Origin al route will be followed. No alternative route method was f ound. The original route method will be
used.*
Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase. The destination was not found in the database. Try another destination
nearby, or select the des tination with the joystick.*
Please operate climate c ontrol after starting engine . The engine needs to be running in order to operate the climate control.
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120Navigation System
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in Set up screen
(second).
Database - This consists of the map
data, and the POI (Points Of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 states, and southern Canada are
mapped to this level. See page103
for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the customer when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page101.
FAQ - Frequently Asked Questions. See
page112 for a list of the customer
FAQs, and troubleshooting
information. GPS -
Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located in the center of
the dash. Electronic items operating
in this general location can interfere
with the GPS signal.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
LCD - Liquid Crystal Display. The
navigation screen.
2008 Ridgeline