Navigation System97
System Limitations
The destination icon shows the
approximate location of the destination.
This occurs because a city block can
have as many as 100 possible addresses
(for example, the 1400 block is followed
by the 1500 block.) Since most cities
use only a portion of the 100 possible
addresses (for example, in the 1400
block, the addresses may only go up to
1425 before the 1500 block starts), the
address 1425 will be shown a quarter of
the way down the block by the system
instead of at the end of the block where
the destination is actually located.
You may find that the system
occasionally “reboots.” This is indicated
by the display returning to the globe
screen. A reboot can be caused by a
number of things, such as extreme
temperatures or shock from bumpy
roads. It does not necessarily indicate a
problem that requires service. If this
happens frequently, please see your
dealer.
2008 Ridgeline
102Navigation System
Customer Assistance
Changing the DVD
NOTE:
The system’s database is stored on a
removable DVD. The system will not
work without the DVD. Ensure the door
remains closed at all times.
1. Remove the DVD while the ignition
switch is in the Accessory (I) position
or in the ON (II) position.
2. Locate the control unit. It is under the front of the driver’s seat.
3. Push the OPEN button. An error
message will display on the screen.
This is normal. 4. Push the Eject button. The DVD will
automatically come out.
5. Pull the DVD straig ht out. Hold the
DVD by the edges. Fingerprints,
scratches, or other contamination on
the playing surface can make the
DVD unreadable.
To install the Navigation DVD, make
sure the white label is facing up. Slide
the DVD into the slot. The DVD is
automatically pulled into the control
unit. Make sure you close the door. NOTE:
The system will not play movies or
other video/audio discs.
Never “sneak preview” a newer white labeled DVD in the system
unless you plan to keep it. The system
cannot automatically “revert back”
to a prior version DVD. If you must
revert to a previous version DVD
after loading a newer version, see
your dealer for assistance.
If you see the error message “Navigation unit door is open...,”
close the door.
PC Card
A PC card is not supplied. The PC card
slot is for factory use only. This slot
cannot be used to play audio files.
PC card slot
2008 Ridgeline
112Navigation System
Frequently Asked Questions
Map, and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page20.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area Try entering the street
first. In rural “unverified” areas
or new subdivisions, streets may be
missing, or only partiall y numbered. Try selecting the destination directly
from the map. See By Map Input on page
35.
When I enter an address, some letters become grayed out. Is
this normal? Yes, as you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Address, Previous Destinations, or
the Home Address? This is done in Setup, under “P
ersonal Information.” See page
74.
I cannot hear the navigation sy stem voice. 1) Ensure that Volume in the Setup screen (first) is not Off. See page
71.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to On . See page
90.
The voice control system is ha ving difficulty recognizing my
Voice commands. Ensure that the vents are not blow
ing on the microphone on the ceiling,
place your hand over the microphone; if you feel any airflow, adjust the
vents. Ensure the vehicle is as quiet as possible, and that you are using the
correct command when speaking (See Improving Voice Recognition on
page
13). Say “Help ” at any screen to see a list of the applicable voice
commands.
When the system pronounces the street name in the guidance
command, or reads the destinat ion address it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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Navigation System113
When I drive at night, the screen
is bright and will not switch
to the night display mode. Why? Verify the following: The disp
lay mode in Setup is set to Auto, the dash
brightness is not set to maximum, and Map Color in Setup is set to Black
for Night. See Display on page72.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The disp
lay mode in Setup is set to Auto, and Map
Color in Setup is set to White for Day. See Display on page 72.
During the day, I turned on the lights because it started to
rain, but the screen went dark. How can I make it still display
day mode?
Adjust the dash brightness (+) button to
full brightness. Remember to set it
back to a medium setting, or at ni ght, the screen will be bright. See Display
on page
72.
How can I input my destination using map
coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an address by touching the vehicle position icon on the
map. See Map Screen Legend on page
47.
How do I change or remove my PIN? Go
to “Personal Information” in the Setup screen (second) , and select PIN
Number . Select User 1 or User 2 and enter your existing PIN. You then
have the choice to change or remove the PIN. See page78.
I forget the PIN for Home, or
the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information re
garding PINs on page78. Your dealer
can reset the PIN for you.
Problem Solution
Frequently Asked Questions
2008 Ridgeline
114Navigation System
Frequently Asked Questions
Guidance, Routing
Problem Solution
The navi does not route me the same way I would go, or the
way some other mapping progr am displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page43.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page101 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located
under the center of the dash) may be blocked by
personal items. For best reception, remove items from the dash, such as
radar detectors, cell phone s, or loose articles.
Metallic tinting or other after-marke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on page96.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/purple dashed
line before I got to my destination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page81.
The map rotates while I make a turns, Ho w can I stop this? Select the “North-up” ma p orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page52.
Sometimes I cannot select between the North-up, and
Heading-up map orientations, why is this? The “Heading-up” map orientation can
only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page51.
While driving to my destinati on, the “time to go” display
sometimes increases even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind especially when I arrive at an intersection. Is there
anything wrong? No, when at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences is vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page96.
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Navigation System115
While I drive, my screen s
hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on page
57
and 88.
How can I get rid of the whit e dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
Setup screen (second), and set Off-road Tracking
to Off , then return to the map. See page
88.
A road that I selected to avoi
d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page
85.
When I arrive at my destination,
the “bulls-eye” is shown at a
different location on the street. Why? The system calculates the “bulls-eye
” location based on the street address
range allocated for that street. See Destination Icon on page53 fo r an
example.
My elevation (shown when I t ouch the vehicle position icon)
seems to fluctuate even though my elevation has not changed. This is normal, and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page
96.
My elevation is missing on th
e “current position” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero,
or below sea level, the elev ation is also not displayed.
Problem Solution
Frequently Asked Questions
2008 Ridgeline
Navigation System117
Display, Accessories
Rear Camera (Optional)
Miscellaneous Other Questions
Problem Solution
The display appears dim when starting the car in real cold
weather. Is there a problem? No, this is normal, and will beco
me brighter after a few minutes.
The screen does not close completely. Why is this? Ensure that it is not during inse rting/ejecting a CD. The screen cannot be
closed if a CD is not completely inserted in the unit.
Ensure that it is not during insert ing/ejecting the DVD. The screen cannot
be closed if the DVD is not completely inserted in the unit.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navi screen and the rear camera image.
This is normal.
The rear camera image is too dark or too bright, how do I
adjust the brightness. While the camera image is displayed, use the Zoom In/Zoom Out controls to
adjust the brightness. This adjustme
nt does not affect the Setup screen
brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being auto
matically set based on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page92.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page92.
Frequently Asked Questions
2008 Ridgeline
Navigation System119
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a pr oper GPS signal. Make sure there is nothi ng on the dash blocking the GPS antenna (aft er-
market metallic window ti nting or after-market devices placed on the dash,
like radar detectors, cell phones, or loose items). If the dashboard is clear of
objects, move the vehicle to an open sp ace away from tall buildings, trees,
etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page102).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see
page102). If the problem persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a Navigation DVD (white colored label). The system cannot
read other mapping databases or vide o DVDs. If the problem persists, see
your dealer.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*
No alternate route found. Origin al route will be followed. No alternative route method was f ound. The original route method will be
used.*
Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase. The destination was not found in the database. Try another destination
nearby, or select the des tination with the joystick.*
Please operate climate c ontrol after starting engine . The engine needs to be running in order to operate the climate control.
2008 Ridgeline