Alternative Service (Canada only):There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service, and
you will be reimbursed up to $100 (Canadian) upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures may be covered.
However, when other services are utilized, our
Roadside Assistance Representatives will explain any
payment obligations you might incur.
GMC and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner
or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle.
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identi cation Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction
devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
noti cation.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
7-8
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-12
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer/retailer,
or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.gov;
or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-13
J
Jump Starting.................................................5-39
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-49
Lamps
Courtesy....................................................3-17
Dome........................................................3-17
Dome Lamp Override...................................3-17
Reading.....................................................3-19
Lap-Shoulder Belt...........................................1-30
LATCH System
Child Restraints...........................................1-47
License Plate Lamps.......................................5-46
Liftgate
Carbon Monoxide........................................2-13
Liftgate, Power...............................................2-14
Light
Airbag Readiness........................................3-42
Antilock Brake System Warning.....................3-48Light (cont.)
Brake System Warning.................................3-47
Charging System.........................................3-45
Cruise Control.............................................3-55
Engine Coolant Temperature Warning.............3-49
Fog Lamp..................................................3-55
Highbeam On.............................................3-55
Malfunction Indicator....................................3-50
Oil Pressure...............................................3-54
Passenger Airbag Status Indicator..................3-43
Safety Belt Reminders..................................3-41
Security.....................................................3-54
StabiliTrak®Indicator....................................3-48
Tire Pressure..............................................3-50
Tow/Haul Mode...........................................3-55
Lighting
Delayed Entry.............................................3-18
Delayed Exit...............................................3-18
Entry.........................................................3-17
Parade Dimming..........................................3-18
Lights
Exterior Lamps............................................3-14
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-9
Loading Your Vehicle.......................................4-21
Lockout Protection..........................................2-12
7
Power (cont.)
Steering Fluid.............................................5-33
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-19
Privacy..........................................................7-15
Event Data Recorders..................................7-16
Navigation System.......................................7-17
OnStar.......................................................7-17
Radio Frequency Identi cation.......................7-17
Programmable Automatic Door Locks.................2-11
R
Radiator Pressure Cap....................................5-24
Radio Frequency Identi cation (RFID), Privacy....7-17
Radios..........................................................3-84
Radio(s)........................................................3-87
Radios
Navigation/Radio System, see Navigation
Manual.................................................3-115
Rear Audio Controller (RAC)........................3-127
Rear Seat Audio........................................3-125
Reception.................................................3-129
Setting the Time..........................................3-85
Theft-Deterrent..........................................3-127
Reading Lamps..............................................3-19
Rear Air Conditioning and Heating System.........3-36Rear Air Conditioning and Heating System
and Electronic Climate Controls.....................3-38
Rear Audio Controller (RAC)...........................3-127
Rear Door Security Locks................................2-11
Rear Seat Armrest..........................................2-58
Rear Seat Audio (RSA)..................................3-125
Rear Seat Entertainment System.....................3-115
Rear Seat Operation.......................................1-11
Rear Vision Camera........................................2-47
Rear Windshield Washer/Wiper.........................3-11
Rearview Mirror, Automatic Dimming with
OnStar
®and Compass.................................2-40
Rearview Mirror with OnStar®...........................2-40
Reclining Seatbacks.......................................... 1-8
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-26
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation..... 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-76
Removing the Spare Tire and Tools...................5-73
Replacement Bulbs.........................................5-46
Replacement Parts, Maintenance......................6-14
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-13
10
Tires (cont.)
Changing a Flat Tire....................................5-72
Cleaning....................................................5-95
Compact Spare Tire.....................................5-88
Different Size..............................................5-66
If a Tire Goes Flat.......................................5-71
In ation - Tire Pressure................................5-55
Inspection and Rotation................................5-62
Installing the Spare Tire................................5-76
Pressure Monitor Operation...........................5-58
Pressure Monitor System..............................5-57
Removing the Flat Tire.................................5-76
Removing the Spare Tire and Tools...............5-73
Secondary Latch System..............................5-81
Storing a Flat or Spare Tire and Tools............5-84
Tire Sidewall Labeling..................................5-49
Tire Terminology and De nitions....................5-52
Uniform Tire Quality Grading.........................5-67
Wheel Alignment and Tire Balance.................5-68
Wheel Replacement.....................................5-68
When It Is Time for New Tires......................5-63
Tow/Haul Mode...............................................2-34
Tow/Haul Mode Light.......................................3-55
Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..........................................4-30
Your Vehicle...............................................4-26Traction
StabiliTrak®System....................................... 4-6
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-30
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
U
Ultrasonic Rear Parking Assist (URPA)...............2-45
Uniform Tire Quality Grading............................5-67
Universal Home Remote System.......................2-50
Operation...................................................2-51
Using this Manual............................................... iii
V
Vehicle
Control........................................................ 4-3
Damage Warnings........................................... iv
Loading......................................................4-21
Symbols......................................................... iv
Vehicle Customization, DIC..............................3-75
Vehicle Data Recording and Privacy..................7-15
13