•the ignition is in Run and the transmission is not in Park
•or the Battery Voltage is below the minimum operating voltage
•or the vehicle speed is at or above 3 mph (5 kph)
A fast continuous chime during power closing indicates there is an
excessive load on the liftgate (snow, bike rack, etc.) or a possible strut
malfunction. If any excessive load is removed and you still have a faster
chime, have the system serviced immediately by your authorized dealer.
Do not attempt to manually force the liftgate to travel faster than the
power system will permit. This will activate the obstacle detection
feature.
Exercise care, when power opening or closing the liftgate in a garage or
other enclosed area with a low ceiling or close to a wall/garage door. The
liftgate could be damaged from the contact. Disable the power feature
and operate the liftgate manually if necessary.
When power operating the liftgate at temperatures below 32° F (0° C),
the liftgate may stop about 5 inches (12.7 cm) from the full open
position. The liftgate can be fully opened by pushing it upward to the
maximum open position.
The Power Liftgate feature can be
enabled or disabled using the
Message Center. With the control in
the OFF position, power operation
is disabled from the liftgate handle
button and from the rear cargo area button. The integrated keyhead
transmitter and instrument panel switch will operate the liftgate
regardless of the position state of the Message Center. Refer to the
Message Centersection in this chapter.
To power open or close the
liftgate from the Instrument
panel:
Press the button, located to the left
of the steering column, once to
power open or close the liftgate.
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Note:For the best performance allow the power system to open the
liftgate after pushing the control. Manually pushing or pulling the liftgate
may activate the system’s obstacle detection feature and stop the power
system.
To manually operate the liftgate:
1. Disable the liftgate power function. Refer to theMessage Centerin
this chapter.
2. Open and close the liftgate as you would a standard liftgate. Refer to
theManual liftgatein this chapter.
Note:In case of operation in extreme cold -40° F (-40° C), or on
extreme inclines, manual operation of the liftgate is suggested.
Obstacle detection
The power liftgate system is equipped with an obstacle detection feature.
If the power liftgate is closing, the system will reverse to full open when
it detects an obstacle. A chime will sound 3 times when an obstacle is
detected as the liftgate begins to reopen. Once the obstacle is removed,
the liftgate can be closed under power.
If the power liftgate is opening, the system will stop and a chime will
sound 3 times when an obstacle is detected. Once the obstacle is
removed, the liftgate can again be operated normally.
Resetting the power liftgate:
The power liftgate may not operate properly and may need to be reset if
any of these conditions occur:
•a low voltage or dead battery or disconnected battery
•the liftgate has been left open or unlatched for more than six (6)
hours
To reset the power liftgate:
1. Ensure the battery is properly connected and charged.
2. Manually close and fully latch the liftgate.
3. Power open the liftgate by using the integrated keyhead transmitter,
or the instrument panel control button. The outside liftgate control
button can also be used if the power liftgate is enabled in the Message
Center.
Note:If the battery is disconnected, discharged, or a new battery is
installed, the power liftgate needs to be power opened to the full open
position to reset the power liftgate positions.
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2. Press the SET control on the
driver’s door panel.
3. Within 5 five seconds, press the
lock or unlock control on the
Integrated keyhead Transmitter and
then press the 1 or 2 control on the
driver’s door panel which you would
like to associate with the seat and
Driver 1 or Driver 2 positions.
4. Repeat this procedure for another
Integrated Keyhead Transmitter if desired.
Deactivating the memory feature
To deactivate this feature:
1. Press the SET control on the driver’s door panel.
2. Within five seconds, press the lock or unlock control on the Integrated
Keyhead Transmitter which you would like to deactivate and then press
the SET control on the driver’s door panel again.
3. Repeat this procedure for another Integrated Keyhead Transmitter if
desired.
Replacing the battery
The Integrated Keyhead Transmitter uses one coin type three-volt
lithium battery CR2032 or equivalent.
To replace the battery:
1. Twist a thin coin in the slot of the
IKT near the key ring in order to
remove the battery cover.
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2. Do not wipe off any grease on the
battery terminals on the back
surface of the circuit board.
3. Remove the old battery.Note:Please refer to local regulations when
disposing of transmitter batteries.
4. Insert the new battery. Refer to the instructions inside the IKT for the
correct orientation of the battery. Press the battery down to ensure that
the battery is fully seated in the battery housing cavity.
5. Snap the battery cover back onto the key.
Note:Replacement of the battery willnotcause the IKT to become
deprogrammed from your vehicle. The IKT should operate normally after
battery replacement.
Replacing lost Integrated Keyhead Transmitters (IKTs)
If you would like to have your Integrated Keyhead Transmitters
reprogrammed because you lost one, or would like to buy additional
IKTs, you can either reprogram them yourself, or takeall IKTsto your
authorized dealer for reprogramming.
How to reprogram your Integrated Keyhead Transmitters (IKTs)
To program a new Integrated Keyhead Transmitter yourself, refer to
Programming spare keysin theSecuriLock™ passive anti-theft
section of this chapter.Note:At least two IKTs are required to perform
this procedure yourself.
Illuminated entry
The interior lamps and puddle lamps (if equipped) illuminate when the
Integrated Keyhead Transmitter or the keyless entry system keypad is
used to unlock the door(s).
The illuminated entry system will turn off the interior lights if:
•the ignition is turned to the 3 (RUN) position, or
•the Integrated Keyhead Transmitter lock control is pressed, or
•the vehicle is locked using the keyless entry keypad, or
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4. Press the power door unlock control on the door panel three times.
5. Turn the ignition back to the 3 (RUN) position. The horn will chirp
one time to confirm programming mode has been entered and is active.
6. Press the power door unlock control twice within 5 seconds.Note:
The horn will chirp once to indicate the perimeter lighting feature has
been deactivated. The horn will chirp once and honk once (one short
and one long) to indicate the perimeter lighting feature has been
activated.
7. Turn the ignition to the 1 (LOCK) position to exit the procedure.
Note:The horn will chirp once to confirm the procedure is complete.
Illuminated exit
•When all vehicle doors are closed and the key is removed from the
ignition, the interior dome lamps (and the exterior mirror puddle
lamps, if equipped) will illuminate.
The lights will turn off if all the doors remain closed and
•25 seconds elapse, or
•the key is inserted in the ignition.
Battery saver
The battery saver will shut off the interior lamps 10 minutes after the
ignition has been turned to the 1 (LOCK) position.
•If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the ignition has been
turned to the 1 (LOCK) position.
•If the courtesy lamps were turned on because one of the vehicle doors
or the liftgate was opened, the battery saver will shut off them off 10
minutes after the ignition has been turned to the 1 (LOCK) position.
•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned to the 1 (LOCK) position.
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Do not drive your vehicle until you verify that the brakelamps
are working.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your authorized dealer as soon as possible.
Automatic Transaxle Adaptive Learning
Your transaxle is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transaxle may have firm and/or soft shifts. This operation is considered
normal and will not affect function or durability of the transaxle. Over
time, the adaptive learning process will fully update transaxle operation.
Additionally, whenever the battery is disconnected or a new battery
installed, the strategy must be relearned.
Understanding the gearshift positions of the 6–speed automatic
transaxle
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
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Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount and for towing to the
nearest dealership within 35 miles. To obtain reimbursement information,
U.S. Ford or Mercury vehicles customers call 1–800–241–3673; Lincoln
vehicle customers call 1–800–521–4140. Customers will be asked to
submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer or by calling 1–800–FORD–CLUB.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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